Whitby Garage Doors Ltd.

Rating: 5 out of 5

Whitby Garage Doors Ltd. reviews (455)

  • Review from Glenn sweet
    Rating: 5 out of 5
    Review left on 19 Sep 2024

    Awesome garage door install!

    Peter showed up on time and ready. A quick and very efficient removal of the old garage hardware. New install is fabulous! Neat and tidy! Very professional! I could not be more pleased with the quality of the product and workmanship! My existing openers were setup and ready by Peter! I recommend Whitby Garage Door to anyone who admires my twi new doors!

    Answer from pro:

    Hello Glenn, Thank you for your fantastic review! We're thrilled to hear that you're pleased with the installation and the service provided by our technician, Peter. We take pride in our teams expertise, and it's wonderful to know that Peter delivered a great experience. If you ever need any assistance in the future, please feel free to reach out. Thanks again for choosing us! Best regards, Lyndsie and the Whitby Garage Doors Team

    Reply created 20 Sep 2024
  • Review from Darlene Koornneef
    Rating: 5 out of 5
    Review left on 16 Sep 2024

    Replace cable on garage doors

    Whitby Garage Doors have me an estimate over the phone that was reasonable to fix the cable that was broken on one of our garage doors and to replace the cables on our other door. They arrived within 2 hours. The technician was friendly, knowledgeable and quick. Great job!

    Answer from pro:

    Hello Darlene, Thank you so much for taking the time to share your experience! We're delighted to hear that we could provide a reasonable estimate over the phone and that our technician arrived promptly and resolved the issue quickly. Our team takes great pride in offering knowledgeable and efficient service, and its great to know that we met your expectations. Warm regards, Lyndsie and the Whitby Garage Doors Team

    Reply created 18 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2024

    Garage door repair

    Called their office this morning to have someone service my garage door which wouldn't open or close fully. At 10:00 am their technician Dan promptly arrived and diagnosed the problem immediately. Dan was a very personable young man and even oiled the door so now it is quieter than before. Highly recommend this company.

    Answer from pro:

    Hello Yvonne, Thank you so much for your wonderful review! We're glad to hear that our technician, Dan, was able to promptly arrive and quickly diagnose the issue with your door. It's always our goal to provide efficient and reliable service to our customers, and we're thrilled that you had a positive experience. If you need any assistance in the future or have any questions, please don't hesitate to reach out. We truly appreciate your feedback! Best regards, Lyndsie and the Whitby Garage Doors Team

    Reply created 18 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2024

    Garage door repairs

    My 2 garage doors needed much service (sticky door, one remote was not working and one door had a broken track wheel and cable). Made the call to Whitby Garage, they sent a quote within minutes, accepted the quote and the appointment was made! Simplicity! Tech came on site to access what was needed....identified that the structure of the door needed some reinforcements, completed all work the next day. Now I love me garage doors....nice and smooth operation :) Great job folks!!

    Answer from pro:

    Hello, Thank you for sharing your experience! We're delighted to hear that booking our services was quick and easy for you, and that our technician was able to diagnose the issue and reinforce your garage door for smooth operation. We strive to make the entire process seamless and efficient, so it's great to know we achieved that for you. If you ever need anything else, we're just a call away! Warm regards, Lyndsie and the team at Whitby Garage Doors Ltd.

    Reply created 13 Sep 2024
  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 4 out of 5
    Review left on 12 Sep 2024

    Garage door repair

    Nicholas was very professional and knowledgeable. He was able to fix the problem in a reasonable time. When the time comes to replace the garage door opener I will be calling for assistance with the installation.

    Answer from pro:

    Hello, Thank you for your wonderful review! We're thrilled to hear that Nick was able to resolve the issue quickly and efficiently. We look forward to assisting you when you are ready to replace your garage door opener. Best regards, Lyndsie and the Whitby Garage Doors Team

    Reply created 12 Sep 2024
  • Review from Mary Mitchell
    Rating: 5 out of 5
    Review left on 11 Sep 2024

    So Helpful

    They were prompt and did a great job replacing the garage door spring. The door was still not closing and bounces up-they came right back to make some adjustments.

    Answer from pro:

    Hello Mary, Thank you so much for your kind feedback! We're glad to hear that our team was able to promptly replace your garage door spring and make the necessary adjustments to ensure smooth operation. It's always our goal to provide efficient and helpful service. If you need any further assistance in the future, don't hesitate to reach out! Warm regards, Lyndsie and the Whitby Garage Doors Team

    Reply created 12 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2024

    Garage Door Repair

    Nick did a fantastic job fixing our broken spring and cables for our garage door. He was quick, efficient and very professional. Thank you so much.

    Answer from pro:

    Hello Nick and Patrizia, thank you for sharing your experience! We're delighted to hear that Nick exceeded your expectations with his professional and efficient service. We'll make sure to pass along your compliments to him. Please don't hesitate to reach out if you need any further assistance. Best regards, Lyndsie and the Whitby Garage Doors Ltd. Team

    Reply created 15 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2024

    Replace garage door cables

    Cable connecting to garage door broke .. called the company and they sent someone right away! Nick replaced the cables professionally and with ease!

    Answer from pro:

    Hello Eldon, Thank you so much for your kind words and positive review! We're thrilled to hear that our technician was able to come out immediately to replace your garage door cables. Our team takes pride in providing knowledgeable and friendly service, and it's rewarding to know that we made a difference for you. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! Best regards, Lyndsie and the Whitby Garage Doors Ltd. Team

    Reply created 15 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2024

    Garage door opener

    Very knowledgeable and patient associate. Help me setting up the App on my phone. Im 83? yrs. Old

    Answer from pro:

    Hello Olga, Thank you for taking the time to share your experience. We are delighted to hear that our technician provided you with the support you needed and was able to help you with the app setup. Your satisfaction is our top priority, and it's always wonderful to receive such positive feedback from valued customers like you. Should you need any further assistance or have any further questions, please feel free to contact us. We're always here to help! Best regards, Lyndsie and the team at Whitby Garage Doors Ltd.

    Reply created 15 Aug 2024
  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 5 Aug 2024

    Garage Door repair

    My garage doors are older and where not functioning correctly. As a result. They now function like new which has prolonged their life The service people where on time, efficient and knowledgeable.

    Answer from pro:

    Hello, Thank you so much for your wonderful review! We're thrilled to hear that our technicians were able to provide knowledgeable and efficient service, and that your garage doors are working like new. It's always our goal to deliver top notch service and quality results. If you ever need assistance again, we're here to help. Thanks again for choosing us! Best regards, Lyndsie and the Whitby Garage Doors team

    Reply created 12 Aug 2024