Whitby Garage Doors Ltd.

Rating: 5 out of 5

Whitby Garage Doors Ltd. reviews (455)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2016

    Garage door

    Work was completed properly. The service was very good I would recommend this company to my friends

    Answer from pro:

    Thanks for the review. We appreciate your business very much. You guys came into the showroom looking for something different and awesome looking and the results were great. By far the nicest doors on the street. Thanks again, Brandon and the WGD Team

    Reply created 12 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2016

    Garage door spring replacement

    My garage door did not open one morning and after checking it I realized the spring was broken. I called Whitby Garage Doors and in about 30 minutes they sent Nick, who is a really nice guy and did a great job. He even lubed all the moving parts, adjusted the chain and the door at no extra cost. I'll definitely recommend them to all my friends!

    Answer from pro:

    Hi Doru. There is nothing more frustrating than not being able to get your car out of the garage. We were happy to get Nick out to help. Nick is very thorough and will always try to show you exactly what he is doing so you know what we will be repairing. Thanks very much for your review, we appreciate your business. Brandon and Nick, Whitby Garage Doors Ltd.

    Reply created 5 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2016

    garage door springs

    I used whitby garage doors to replace the broken Springs. They gave me a quote in a timely manner and arrived as scheduled. The technician (Brandon) was professional and completed the work in a timely manner. Great work!!!

    Answer from pro:

    Hi Tommy. Thanks for your business and your kind review. We were happy we were able to get your door up and running smoothly. Brandon and the Whitby Garage Door Team

    Reply created 4 Apr 2016
  • Review from Todd M.
    Rating: 5 out of 5
    Review left on 29 Mar 2016

    Garage door repair

    The spring on my garage door snapped so the door wouldn't open anymore, and the cables were fraying. Whitby Garage Doors were at my house within 45 minutes to diagnose the issue and repair same day!

    Answer from pro:

    Thanks for the review Todd! We are always happy to help! Chad and the Whitby Garage Doors Team

    Reply created 30 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2016

    Garage Door Opener Installation

    We purchased a garage door opener from Rona and they quoted us $400 for installation which caught us by surprise! This price was ridiculous! Thanks to Home Stars and its reviews we found Whitby Garage Door LTD. Courteous, competitive prices and quality work. Chad was our first contact during quote inquiry, he is so easy to talk to and friendly. Nick installed our garage door opener and he did a wonderful job. Nick made sure that everything was working properly even if that meant working extra hours at no additional cost. I will definitely recommend Whitby Garage Door LTD. to friends and family. Thank you so much Chad and Nick.

    Answer from pro:

    Thank you Isabel and Terry, we are happy to be your Garage door company! If you ever run into any problems lets us know! Chad and the Whitby Garage Doors Team.

    Reply created 30 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2016

    Door and opener replaced

    Can't say enough, both Brandon and Nick were very professional and knowledgable, pleasant to deal with and respectfull of their customer in every way. Highly recommend this team. Prompt and efficient.

    Answer from pro:

    Hi Phil, Thanks so much for your review. Nick did a great job on the installation and the new door made such a nice change to the house. Thank you very much for your business. Brandon, Nick, and the WGD team.

    Reply created 17 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Mar 2016

    Garage Door - Track / Roller Replacement & Flashing

    The Flashing / Weather stripping was originally metal and got bent beyond repair. We were looking to replace. As well both of our garage doors were having different sporadic issues when opening or closing e.g. door wouldn't close all the way, rollers coming off tracks etc. We met the rep for Whitby Garage Doors at the Oshawa home show and explained our issue. We called the Monday and he came out right away to see what could be done. He was very personable, straight up and helped us to figure out what the options were without doing any type of up-sell. He was very diligent working through the quote and kept us informed at all times on status. Booked installation a couple of days later. Technician arrived great attention to detail, pride in work and wanting to make sure we were satisfied. Overall fantastic experience and would highly recommend this company. Excellent customer service and follow-up.

    Answer from pro:

    Thanks for your review! We are always happy to help. I think now you will probably get another ten years out of the life of your doors! Chad and the WGD Team

    Reply created 30 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Mar 2016

    Garage Door Service

    We were extremely pleased with the quick response and service. Just moved and were not familiar with the garage door which really required servicing. Brandon answered all our questions and helped us understand how it works. Will definitely use their service again.

    Answer from pro:

    We were happy to help. Having a garage door and opener for the first time it can be frustrating if the system you inherited isn't running properly. A good tune up and a few adjustments can go a long way, and your door is running great now. Hopefully our explanation of how everything works will help you in the future if you have issues down the road. Thanks for choosing the WGD Team.

    Reply created 9 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jan 2016

    Electric garage door

    My electric garage door stopped working last night and today Whitby Electric took care of my problem within 3 hours of me calling them. Chad n Brandon were both very professional, polite,on time, gave me different options available and had wonderful prices too. The overall service was just great. I am so glad that the 1st two garage door companies did not answer their phones, and that I was able to work with WGD. Will definitely be calling them when replacing our garage door :)

    Answer from pro:

    Thanks Mandy for your review. After the holidays nobody wants to spend extra money on unexpected repairs and replacements. We were happy we could get the old opener up and running again and keep to the price we quoted over the phone. Thanks for the opportunity to earn your business. When you are ready to replace your door come down to the showroom and see all the styles available. I think we have the nicest showroom in Durham! Brandon, Chad. WGD

    Reply created 1 Feb 2016
  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 30 Dec 2015

    Garage door repair

    Friendly, knowledgeable people that take the time to explain what they are doing and make sure that you are comfortable throughout the process. Excellent work at very competitive prices. I will definitely recommend this company to anyone that requires garage door repairs. Great experience.

    Answer from pro:

    Thank you for your review! Its nice to see that we are competitive in this market. We at Whitby Garage Doors want to continue to make our industry better everyday and be a leader in customer service. Chad and the WGD team

    Reply created 5 Jan 2016
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