Repair Care

Rating: 4.6 out of 5

Repair Care reviews (506)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2021

    Bosch gas cooktop stove

    Am completely satisfied, service was completed with no wasting time, technician was friendly and explained to me everything I needed to know.

    Answer from pro:

    Amazing! Thank you for you review and letting us know about your experience with our company. We work really hard to provide service that is fast, efficient and friendly and want to leave our clients with a good understanding of what has gone wrong with the machine. We are so pleased you experienced that high level of quality service we stand behind. Thank you for choosing RepairCare.We appreciate your business and invite you to call us for all your future appliance repair needs. Stay safe! Best Regards, RepairCare Team Don't pull your hair. Call RepairCare!

    Reply created 14 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2021

    Dishwasher repair

    My Fisher & Paykel dishwasher drawer we’re making strange noises. Service repairman came promptly, checked them out & ordered new motors. Very pleased with service.

    Answer from pro:

    Amazing. Thank you for your review and letting us know about your experience with our company, Mary. We are so pleased you received the RepairCare quality of service we stand behind. Our technicians work really hard to provide service that is fast, efficient and friendly to make you feel like the valued client that you are. Thank you for letting us know our hard work is paying off, Mary and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your future appliance repair needs. Stay safe! Best Regards, RepairCare Team Don't pull your hair. Call RepairCare!

    Reply created 10 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2021

    Washer repair

    Technician quickly diagnosed the problem with our washer within minutes of the service call. He is extremely knowledgeable and was very confident of his findings. Customer service was there for us through the process to give us a quote and answer any further questions we had.

    Answer from pro:

    Amazing! Thank you for your review and letting us know about your experience with our company. At RepairCare, client care is at the forefront of all we do. We are a company that understands how difficult it is to run a home with a broken appliance. As such, we strive to provide service that is fast, efficient and friendly in both the home and in the office and answering any questions you may have. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your future appliance repair needs. Stay safe! Best Regards, RepairCare Team Don't pull your hair. Call RepairCare!

    Reply created 7 May 2021
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 5 May 2021

    Dishwasher Fix

    They were a bit late but very nice and knowledgable. They laid down towel to not damage my floor, fixed my problem, and explained what was wrong. They then asked if I had more questions, they didn't try to rush me. Great service!

    Answer from pro:

    Awesome! Thank you for your review and letting us know about your experience with our company. At RepairCare, our technicians understand the importance in providing the high level of quality service we stand behind. Going the extra mile to prevent damages to your home and answering your questions and concerns are ways we try to show our clients how valued they are. Thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your future appliance repair needs. Stay safe! Best Regards, RepairCare Team Don't pull your hair. Call RepairCare!

    Reply created 7 May 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 8 Apr 2021

    Great Service

    Technician showed on time, was efficient and courteous, had to make two trips, once to diagnose the issue and the second to install the clutch on our washer once the part came in. Liked that only were charged the one repair cost, and then the part cost on second visit, no matter how many times it would have taken them to fix the issue. The only issue is that the machine is very loud - not sure if that is normal or not and not sure what the steps are to ask about it.

    Answer from pro:

    Awesome! Thank you for your review and letting us know about your experience with our company Sherri & Kevin. We are so sorry to hear you are still having problems with the washer. Thank you for letting us know. We apologize for any inconvenience or frustration this has caused you. Our office will contact you as soon as possible. For your convenience you can contact us via any of the emails we sent you for the booking confirmation, payment receipt, invoice or call us using the phone number in the booking confirmation email, payment receipt or invoice. Thank you for choosing RepairCare. We appreciate your business. Stay safe! Best Regards, RepairCare Team Don't pull your hair. Call RepairCare!

    Reply created 9 Apr 2021
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 4 Mar 2021

    Excellent Service

    Technician arrived within the arranged time. He was very efficient, fixed the problem, described to us what was wrong with our washing machine and the process he took to correct the problem. We are very satisfied with the excellent service.

    Answer from pro:

    Awesome!Thank you for your review and letting us know about your experience with our company. At RepairCare, we understand how difficult it is to run a home with a broken appliance ans want to be part of the solution, not add to the problem. Thank you for letting us know we are on the right track and that we provided service that made you feel like the valued client that you are. Thank you for choosing RepairCare. We appreciate your business and we invite you to call us for all your major home appliance repairs. Stay Safe. Best Regards, RepairCare Team Don't pull your hair. Call RepairCare!

    Reply created 8 Mar 2021
  • Review from COG
    Rating: 5 out of 5
    Review left on 28 Feb 2021

    Dryer Fix

    I called RepairCare to fix my parents Dryer. Merv was there first thing in the morning and had the dryer up and running in no time. He was very friendly and knowledgeable. I would highly recommend RepairCare. Great job. Thanks!

    Answer from pro:

    Fantastic! Thank you for your review and letting us know about your experience with our company. We are so pleased to know that you received the RepairCare quality of service we stand behind. Client care is at the forefront of all we do a. As such, we hold our team accountable for making our clients to feel like the valued client they are and for providing a high level of quality service we can stand behind. Providing fast, efficient service that is done by a friendly and knowledgeable technician are one of the ways in which we do that. Thank you for letting us know we are achieving our goals. We invite you to call us for all your major home appliance repair needs. Thank you for choosing RepairCare. We appreciate your business. Stay safe. Best Regards, RepairCare Team Don't pull your hair. Call RepairCare!

    Reply created 4 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2021

    Washing Machine repair

    Asked for assessment for repair/ replace. Had a technician to location on the same day, provided feedback and recommendation. Excellent communication in advance, clarity on cost and timely information. Excellent work.

    Answer from pro:

    Wow!! Amazing. Thank you for your review and letting us know about your experience with our company, Stu. At RepairCare we understand how difficult it is to run a home with a broken appliance and want to be part of the solution not add to the problem. Providing fast, simple and stress-free service are ways in which we do that. We are very upfront about our pricing and make extensive efforts to keep our clients up to date at all times. Thank you for letting us know we are on the right track and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your major home appliance repairs. Stay safe! Best Regards, RepairCare Team Don't pull your hair. Call RepairCare!

    Reply created 21 Jan 2021
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 19 Jan 2021

    Samsung Frodge

    I have used this company before. Great service. The technician was really friendly and knowledgeable. I really appreciated the followup from the office staff. I will definitely use you again and highly recommend.

    Answer from pro:

    Wow. Amazing! Thank you for your review and letting us know about your experience with our company and that you have used us before. At RepairCare, we want all our clients to feel like the valued client that they are by providing a high level of quality service we can stand behind. Service that is fast, efficient and friendly. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your major home appliance repair. Stay safe! Best Regards, RepairCare Team Don't pull your hair. Call RepairCare!

    Reply created 19 Jan 2021
  • Review from Customer of Repair Care
    Rating: 5 out of 5
    Review left on 18 Dec 2020

    Fast, and good work

    My 22 year old washing machine is running like a dream again, looking forward to the next 22 years.

    Answer from pro:

    Great!Thank you for your review and letting us know about your experience with our company. We are so pleased to hear that you received the RepairCare quailty of service we stand behind. That the service was fast and that the technician did good work and we were able to revive your old machine. They don't make them like they use to. Thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your major home appliance repair needs. Stay safe! Best Regards, RepairCare Team Don't pull your hair. Call RepairCare!

    Reply created 22 Dec 2020