Upper Canada Garage Doors Ltd.

Rating: 5 out of 5

Upper Canada Garage Doors Ltd. reviews (152)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2019

    Garage door and motor replacement.

    Great customer service and on time delivery. We are really satisfied with the work that was done.

    Answer from pro:

    Thank you for taking the time to leave us such a lovely review. We are very pleased you and your husband are happy with your new door and Jackshaft operator - it was a pleasure dealing with you both. If there is anything else you need, we look forward to assisting you in future. Regards - The Upper Canada Garage Doors Team.

    Reply created 3 Apr 2019
  • Review from VGA Architects
    Rating: 5 out of 5
    Review left on 22 Mar 2019

    garage door installation

    installation was very thorough and complete with friendly customer service at every step during the processI

    Answer from pro:

    Thank you so much for the positive review - it was a pleasure to deal with you Ron. We are pleased to know you were happy with our service! If there is anything we can help you with in future, we would be very happy to do so. Thanks again - the Upper Canada Garage Doors team.

    Reply created 22 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2019

    Garage door openers

    The installation was done perfectly and my openers work amazing and the technician was very friendly and have to knowledge to explain the process in details

    Answer from pro:

    We are very pleased that you were happy with our service and the professionalism of our technician. If you need anything in future, we would be very willing to help. Thank you - The Upper Canada Garage Doors Team

    Reply created 7 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Feb 2019

    Garage door and door opener installation

    Very professional and quick to respond. Very happy I went with them for my garage

    Answer from pro:

    Thank you so much for the positive review. We are always happy to know that we met a customer's expectations. If there is anything else we can assist you with, in the future, we would be pleased to assist you! Thank you again - The Upper Canada Garage Doors Team.

    Reply created 5 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2019

    Double Garage door

    Responsive service and good communication. Installed when they said they would. Decent price and quality product. Very satisfied.

    Answer from pro:

    Thank you very much for taking the time to leave a review. We are very happy to know you were satisfied with our service and the new garage door. If there is anything we can help you with in the future, we would be pleased to do so. The Upper Canada Garage Doors Team.

    Reply created 31 Jan 2019
  • Review from Tony & Brandie
    Rating: 5 out of 5
    Review left on 31 Jan 2019

    Garage Door

    We replaced an old garage door with a modern look and feel. Ryan and his crew worked with us on achieving the look and feel we were looking for. We are very pleased and satisfied with outcome of our project. We would recommend Upper Canada to anyone.

    Answer from pro:

    Thank you so much for the glowing review Tony! We are very pleased that you are happy with your new door and the service we provided. It was an absolute pleasure dealing with you and we looking forward to assisting you if you have any other needs in the future. Thanks again, The Upper Canada Garage Doors Team.

    Reply created 3 Feb 2019
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 30 Jan 2019

    New garage door in a new garage build

    Brand new garage build. Picked their premium door. The door itself looks great and seems well built. The installation however was not completed properly. The top section does not come to a completely closed position. Additionally, I opted for the more expensive side mount garage opener (liftmaster). When the door is fully opened, the door remains approximately 6” below the the opening of the framing. When I asked why this was they suggested that that jack (side) openers are restricted in this way, and are not able to fully open. Had this been described, it would not have been the option that I would have picked. They have said that they will adjust the door, but I am still waiting.

    Answer from pro:

    We are very sorry to hear that you are not happy with the installation. We would like the opportunity to come out to make this right for you. Ryan, our salesperson, who originally processed your order will come out personally to see the issue and address any concerns that you may have. I have left you a voicemail to try to arrange something. Please call the office at your earliest convenience and we will schedule something as soon as possible. Thank you for the feedback - we do not want any of our customers to be unsatisfied.

    Reply created 1 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2019

    Garage Doors

    They are very professional. They provided excellent service. Their technicians are also very good. There was a problem with delivery from the manufacturer, not their fault, but they handled it very well and provided my excellent support and explanation. Ryan and Catherine are awesome

    Answer from pro:

    Thank you so much for the glowing review Sam. We hope you are happy with your doors - we think they turned out beautifully. It was an absolute pleasure dealing with you, and even with the manufacturer issues, you were very gracious and understanding. If there is anything else we can assist you with in the future, we would be very happy to do so. Warmest regards - Ryan, Cathren and the Upper Canada Garage Doors Team.

    Reply created 18 Jan 2019
  • Review from Omalley
    Rating: 5 out of 5
    Review left on 12 Jan 2019

    New garage doors purchase and install

    The doors were installed professionally and in a timely manner. The area was left tidy. I am very pleased with their work

    Answer from pro:

    Thank you for the review - we appreciate you taking the time to post for us. Is there anything else we could have done to achieve a 10/10 score? We are always looking to improve and any feedback you provide us would be appreciated. Thank you again, for your business and look forward to assisting you in future, if you have any other needs. The Upper Canada Garage Doors Team.

    Reply created 14 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2018

    Garage Doors

    We had garage doors replaced and Upper Canada did a good job. The doors look fantastic.

    Answer from pro:

    Thank you for taking the time to do a short review, Satbir. We are so glad you are happy with your new garage doors. If there is anything we can help you with in the future, please let us know. Warmest regards - The Upper Canada Garage Doors team

    Reply created 14 Dec 2018
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