Hargrave Heating And Air Conditioning reviews (201)

Hargrave is a company you can trust, and they earned our highest satisfaction. Our first contact was with Kevin, who was remarkably thorough, professional and personable in conducting the initial assessment and providing us with an excellent quote. We were also impressed by Dimitry’s professionalism, who installed our furnace and A/C with his two assistants. The outstanding service was completed by Emily, who followed up in a timely manner with the necessary rebate request information. If you are looking for a professional, efficient and courteous team, who provides prompt, dependable service at a competitive rate, Hargrave is the way to go.

Really liked Tim, knowledgeable, punctual, professional. Install was just ok. But we have a working ac now Will need a furnace in the not distance future will consider this company.

The company is phenomenal. We were told by numerous companies that we needed a new AC unit because to fix our current unit would not be worth it. Tim and Kevin are two of the most honest contractors we have ever dealt with. They came out at no charge and fixed the issue within 15 minutes for 1/10 of the cost quoted by others. They were knowledgeable, kind and courteous. Highly recommend this company. Fantastic company!

Any staff from Hargrave Heating and A/C that have come to my home have been professional, very polite and explain everything in detail that has been done. Thank you so much, we still have a company that still cares about customer service. Pat Seawright

From start to finish - the process was very easy, knowledgeable & friendly staff. From booking the appointment to the actual service call was quick. The email reminders were also very helpful. They offered great options and warranty packages to consider. All around a great experience. I've already set up my fall maintenance!

The technician came to check the current situation and provided a detail quote and description for a new A/C, and made an appointment for the installation. They sent us confirmation notice online, so that we know exactly what time they were coming. The crew arrived on time, and did the installation professionally in a couple of hours. The support staff are also responsive, and they called after the work is done, to make sure that everything is alright.

I've used Hargrave in the past for some parts. I like DIY and they were super helpful getting the right parts - which were in stock and getting them to me after hours so my family didn't have to be cold. When my furnace was acting up, I called them and they arranged to meet me ASAP... That meant coming to my house super early in the morning to fit us in.... The technician explained to me what the problem was (cracked heat exchanger) and the symptoms that brought him to this conclusion. Hargrave quoted me some options and because of their excellent service, I didn't want to shop around. Being an Engineer and a cheapo, I typically won't buy the most expensive option. But I was curious asked what the differences and benefits are. They obviously know their product and I can appreciate the premium product. The quality of the installation is excellent. I like how the technicians were very detailed and clean. They tucked in the piping so I had to look for it. Furnace was taped up to prevent leaks. If you choose Hargrave, I think you will be very happy.

Extremely impressed with service from Tim and the entire Hargrave team. I took my time to research Carrier dealers, and they were the only Carrier Factory Authorized Dealer in Toronto who had the best combination of financing, service, after care warranty. I called all of the Carrier Factory Authorized Dealers in Toronto (5 of them), so I know I was getting the best possible deal when I selected Hargrave. FYI to be a Carrier Factory Authorized Dealer, you need to have an extremely good record of installations and service with Carrier, so, I think I got the best from the best in Carrier in Toronto.

Furnace gave out, contacted Tim and he texted me right back. Kevin came to make the repairs, explained step by step what he was doing and the reasons for it. It feels very good to have landed this trustworthy team to take care of our HVAC.

Hargrave replaced my AC unit last year and did such a good job I didn't hesitate to call them to repair my furnace. I called Tim on Sunday looking for a new inducer motor for my 10 year old furnace...his repair man Keith was at my door the next morning with the part in hand to do the work. All around great experience.