Unique Furnace & Duct Cleaning Inc.

Rating: 4.5 out of 5

Unique Furnace & Duct Cleaning Inc. reviews (122)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2017

    Vent and duct cleaning

    Work was done professionally, clean and arrived on time. Explained and showed everything they were doing. Completed the job without any issues and were very thorough. Cleaned all ducts and dryer vent and we were surprised to the amout of dirt that was present.

    Answer from pro:

    Hi Ross, Thanks for your feedback.

    Reply created 2 May 2017
  • Review from blue_s_k
    Rating: 5 out of 5
    Review left on 4 Apr 2017

    Duct Cleaning Service, plus add on service

    Used the service April 4th , 2017 and I was quite happy with the outcome. The two technicians who came for duct cleaning were courteous and spent necessary time and effort to properly service the home. I feel the work done was done with honesty and good effort will use them again. Shiraz Khan (Property Owner)

    Answer from pro:

    Thanks Shiraz for your review. We appreciate your feedback.

    Reply created 5 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2017

    Duct cleaner ng

    Showed up on time. Worked quickly and efficiently. Explained the process Extremely pleased with this service.

    Answer from pro:

    Thanks for your feedback Loraine. We appreciate your business.

    Reply created 17 Mar 2017
  • Review from Liam Oohaw
    Rating: 1 out of 5
    Review left on 27 Feb 2017

    Duct Cleaning

    Showed up in an unmarked truck. Kind of sketchy. Vacuum line was old and short. Truck had to park very close to home and the truck exhaust set off CO2 detectors when work was nearly completed. First floor was covered in duct after "cleaning"... not exactly what I was expecting from a NADCA Professional. One of the workers said "it's dust". Yes we know it's dust, that's what we're trying to get rid of - not spread all over the bedroom! Workers were really nice, but I'm still cleaning up my first floor.

    Answer from pro:

    Hi Kalvin, we were trying to reach you to discuss your concerns in detail. We would like to tell you that when there is too much dust in the duct system it comes out from the baseboard while blowing the vents even after sealing them. For the unmarked truck, we usually use it for our partner contractors, and has nothing to do with the quality of work we are doing at our customer’s home. Your job was done as per NADCA standard and our technicians showed you the before and after pictures. Please let us know if you still have any issues with your duct cleaning job. Unique Furnace and Duct Cleaning

    Reply created 6 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Feb 2017

    Duct and furnace cleaning

    The guys who came to my house cared about what they were doing, and were efficient.

    Answer from pro:

    We appreciate your feedback and would like to thank you for your business.

    Reply created 23 Feb 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 21 Feb 2017

    New furnance instalment

    after having the fire department at my house for a gas leak the gas company turned off the gas. I was told by the Enbridge worker that my furnance most likely needed to be replace because the heat exchanged was destroyed so I went to the Internet and called a Bryant dealer which turned out to be Furnace & AC experts. I was in need of help due to the fact that it is winter and very cold out and they sent someone out to the house right away!! I was treated with respect and was informed of what my options were! I was not pushed into any work that I was not sure of! I was well informed and we came to an agreement that replacing the furnace was my best option. What meant a lot to me is that they made it so they were able to get my installation done the same day!!! They came when they said they would and the workers were polite and respected my home as it is very important to me!! They got done to business right away and kept me informed along the way. They got the job done and one of the managers came out when the furnace was installed and he inspected the completed work!! He was friendly and I felt confident that the work was completed properly!!! I was happy to have the heat back on before the house got cold and was happy to know that I could choose a payment plan if I could not pay in full on that day! All round I was happy with the job and booked to have my ducts cleaned by them at a later date!!

    Answer from pro:

    Hi Karen, we appreciate your comments. Hope to serve you in future.

    Reply created 22 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2017

    Duct cleaning

    Great job done by the service man. What was promised they delivered. Very satisfied with the work and I will call them again next time around.

    Answer from pro:

    Thanks for your feedback!

    Reply created 22 Feb 2017
  • Review from SYED JAWEED ENVOR
    Rating: 5 out of 5
    Review left on 15 Feb 2017

    For Duct cleaning work.

    Every team member worked excilent and they were very cooperative and charged with service concept. All team members worked very hard to meet my satisfaction. I am happy with the work done.

    Answer from pro:

    Thanks Syed for your feedback! We appreciate your comments.

    Reply created 15 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Feb 2017

    Air Duct Cleaning

    Fantastic and friendly service. They arrived on time, and were very thorough; even taking the time to explain what they were doing, showed me some of the tools they were using and the purpose of using them. They also showed me before and after pictures, was very pleased with the results. Would highly recommend to anyone.

    Answer from pro:

    Thanks for your review. We are glad that you liked our services.

    Reply created 15 Feb 2017
  • Review from Not Happy
    Rating: 2 out of 5
    Review left on 31 Jan 2017

    Duct Cleaning

    Two labourers showed up. Not very personable. They were very messy and did not cover all appropriate areas very well or at all. One individual seemed very unhappy possibly with his job. After leaving they again didn't clean up between there mess and mud that they tracked throughout our home. Definitely would not recommend.

    Answer from pro:

    We apologize for the inconvenience caused during the duct cleaning job. Our goal is to provide the best possible service to our customers. This feedback is very important for us to rectify the issues and improve our internal work process. We will make sure that such issues are taken care in future.

    Reply created 2 Feb 2017