Unique Furnace & Duct Cleaning Inc.

Rating: 4.5 out of 5

Unique Furnace & Duct Cleaning Inc. reviews (122)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jan 2017

    Duct cleaning and furnace installation

    I am happy with the services that this company provides. I initially only planned a duct cleaning but the day before the scheduled time my furnace died and I called to reschedule the duct cleaning. The owner told me that they also fix and sell furnaces and he came in the same day with his partner to show me what they sell. I bought a Carrier furnace which was installed the next day by a very professional team. Their office also processed the government rebate for me. The next day another team cleaned the ducts. Over the weekend I texted the owner that there was a tear in the silver hose that goes to the humidifier and the he promptly sent the same guys to change it for me at no cost the next day.

    Answer from pro:

    Thanks Aida for your feedback. We appreciate your business and are here to help you out anytime. We look forward to serve you and your family in near future.

    Reply created 1 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2017

    service

    The workers was very informative, with the work they were going to do.They took pictures before and after, to compare. Keep up the good work.

    Answer from pro:

    We are glad you loved our work. Hope to serve you and your family in near future. Thanks

    Reply created 27 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2017

    Duct and Furnace cleaning

    Very professional and detailed. Each vent was cleaned. Would highly recommend. Very knowledgeable staff. They know what they are doing. Well worth the money. Only company I use for duct and Furnace.

    Answer from pro:

    Thanks Nick for your feedback. We appreciate your business.

    Reply created 25 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2017

    Duct and furnace cleaning

    We had an amazing experience with this company they showed us the before and after pictures of our vents job well done! Staff are friendly and took the time to explain the process. Definitely recommend them!!!

    Answer from pro:

    Thanks for your feedback Thushika. We appreciate your business and hope to serve you in near future.

    Reply created 23 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2017

    Duct cleaning

    Did a good job, no complaints. However, they were late and initially went to my neighbour's house even though I'd told them I had booked them.

    Answer from pro:

    Hi Ivan, thanks for your feedback. Our technician mistakenly went to your neighbor's house as there was no house number in one of the home. They work on the pre-booked jobs only as the schedule is prepared from office. Glad you liked our work.

    Reply created 16 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jan 2017

    duct cleaning

    The workers were professional. They did an excellent job. I was satisfied with the work done.

    Answer from pro:

    Thanks for your feedback. We wish to serve you in near future.

    Reply created 10 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2016

    Duct cleaning and sanitizing

    On time, informative, provisional and knowledgeable. We are pleased with their work, highly recommend them.

    Answer from pro:

    Great to hear you liked our work. Thank you for your feedback.

    Reply created 23 Dec 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 14 Dec 2016

    air ducts cleaned and dryer vent

    booked between 2 and 5pm called me to say they were running late which I appreciated the call. They did not arrive till 5:40 after 2 calls to the company. Mix up about cleaning the dryer vent which they did but broke the vent and replaced it will a cheap one I had at our house as a back up. I am now going to have to get someone in to replace the heavy duty one as required by manufacturer of the dryer. The duct cleaning was done well and sealing of ducts were impressive. Hoping I get a call back about the replacement of the dryer vent as I reported it to office.

    Answer from pro:

    Hi Lynlitvack, we have already discussed this issue with you and we'll be fixing this by next week. We are happy that you liked our work and we are sorry for the broken vent.

    Reply created 15 Dec 2016
  • Review from Jay Topiwala
    Rating: 5 out of 5
    Review left on 13 Dec 2016

    Duct cleaning high velocity system

    Many companies don't clean high velocity systems. They had no issues. Did a professional job and were polite and explained the services. Only thing they didn't do was send a confirmation email for the appt. for this reason a 9.

    Answer from pro:

    Thank you Jay for the feedback. We are glad you liked our work. We apologize for not sending the confirmation email. We have three tier confirmation system, first by email, second a reminder call one day before and third a call half an hour before coming for job. We checked our system and your email was missed by mistake. We will surely take care of this issue in future.

    Reply created 14 Dec 2016
  • Review from HADI ALI CHAUDHARY
    Rating: 4 out of 5
    Review left on 9 Dec 2016

    Duct Cleaning

    It was prompt response,very good work and firm commitment and dealing was fair and freindly. Thanks

    Answer from pro:

    We are glad that you liked our work. Thanks for your feedback. Looking forward to serve your friends and family too.

    Reply created 9 Dec 2016
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