Tornado Plumbing & Drains

Rating: 5 out of 5

Tornado Plumbing & Drains reviews (410)

Review from Scarborough,
Rating: 5 out of 5
Review left on 14 May 2018
Blocked Drain, New Stack and Some Digging
Late at night, backed up drain, what do I do? Early next morning get on line with Homestars and insert search word blocked drain and many names come up. Picked the 1st on the list, Tornado and gave them a call. Sergiy answered, told him my problem and he said someone would be there between 8 & 9 am. Yuri arrived at allotted time surveyed the scene, quoted and said he could do the job on same day. Dug up concrete floor, replace clogged elbow plus, new concrete, plus clean-up and price as quoted. Fair price, worked steady, workmanship appears good, would recommend.
Answer from pro:
Thank you so much for your feedback,Tornado Plumbing always professional,always friendly, always clean even job could be difficult and dirty,price reasonable,the most important does a Quality jobs with warranty 25 years! We are so happy when we have a feet back from our costumers.thanks again, have a good night. Sergey
Reply created 16 May 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 May 2018
Updated plumbing
After doing some searching on HomeStars getting a few quotes we decided to hire Tornado Plumbing and WOW what an amazing job they did! Sergiy was responsive with our requests and his team finished on schedule as promised (and they didn’t leave any mess). The whole team we’re very professional and provided a very reasonable quote. We would definitely recommend Sergiy and his team and will be calling them back with our future plumbing needs. Thanks again Tornado
Answer from pro:
Hi Daniel,thank you for your feedback,it was our pleasure to help you out with your renovation project. We look forward work with you again,have a great day and thanks again.Sergey
Reply created 14 May 2018
Review from Evelyne Dufour
Rating: 5 out of 5
Review left on 3 May 2018
Faucet leak
Santina is the assistant and she is extremely friendly, efficient and reassuring. Bathtub faucet wouldn’t stop dripping which had started on a Saturday early evening. They couldn’t do anything until Monday. Sergei came at the specified time in the early afternoon on Monday but he couldn’t do anything without the right cartridge. I saved some money by going to pick up the cartridge myself and Sergei came back a few hours later to fix it before going to another job which I appreciated. Would call them again if I had any other plumbing issues.
Answer from pro:
Thank you so much for the review. It was a pleasure working with you, and we're happy we could help you get the dripping faucet fixed as quickly as possible.
Reply created 3 May 2018
Review from elaine
Rating: 5 out of 5
Review left on 2 May 2018
sump pump repair and plumbing work
Sergey is honest professional and knowledgeable! this is the 3rd time i have used this company - always responsive and fair i used them this third time to clear stubborn kitchen drain which was clogged- again Sergei came through and solved my problem fully, timely and fairly . he then fixed up the laundry pipes to ensure fully effective and to avoid future problems. they have any future plumbing work that i have to contend with
Answer from pro:
Thank you for the review. It was nice working with you again and we'll be glad to help with any future projects.
Reply created 3 May 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 May 2018
Cracked drain pipe replacement
Sergey and his crew were extremely courteous, quick and efficient. They worked very clean and quickly while accommodating our needs. Will definitely contact for future work!
Answer from pro:
Thank you for the review. It was nice working with you and we look forward to doing business with you in the future.
Reply created 11 May 2018
Review from R
Rating: 5 out of 5
Review left on 28 Apr 2018
Rough-in for new kitchen, various faucet connections and new drains.
From request to final installation, no short of an amazing experience. Santina was great with prompt responses, keeping me up-to-date and adjusting to our every changing schedule. Yuriy was equally as amazing in letting us know what was going to be done and doing it. Very good rates, excellent customer service, on-time and left our house cleaner than when they came in (in the area where they worked)! You couldn't ask for anything more. HIGHLY recommended!
Answer from pro:
Thank you so much for the great review! It was great working with you and we're glad to have helped throughout your project.
Reply created 30 Apr 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Apr 2018
Crack repair
There was a crack on our wall and water came in a bit after heavy rain. We asked for a few quotes and chose Tornado. Sergei and his co-worker came at 9am, left at 7pm, worked for 10 hours! The job is nicely done. They did all Sergei promised during estimation. And they cleaned afterwards. I really appreciate Sergei and his co-worker’s effort!
Answer from pro:
Thank you for the great review Eric. We take pride in giving you excellent service and we're happy to have worked with you to take care of your waterproofing issues.
Reply created 30 Apr 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Apr 2018
Waterproofing / weeping tiles / sump pump
The most professional contractor I have ever dealt with! Fair pricing, respectful, knowledgeable, high quality workmanship, attention to detail, on time and on schedule, and left the job site impeccable. If you need a plumbing contractor use Tornado!! 5 star!!
Answer from pro:
Thank you for the fantastic review. We appreciate your kind words and we're happy to have provided you with great service. It was a pleasure working with you.
Reply created 30 Apr 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Apr 2018
Sump pump replacement
Another fantastic job by Sergiy. He came on short notice one night to check out the issue and was back the next morning to do the job and was done in 45 min. Super efficient, knowledgeable and friendly. Thank you Sergiy!
Answer from pro:
Thank you for the great review Vivian! It was a pleasure working with you and we're glad to have helped.
Reply created 21 Apr 2018
Review from mcblackswan
Rating: 5 out of 5
Review left on 16 Apr 2018
Emergency Repairs
Contacted Sergey in the middle of an ice storm to repair minor flooding caused as a result of a leak in upstairs shower. Sergey called back within 10 minutes and was onsite within the half hour. After discussing the issue and a couple of rounds of troubleshooting he gave us our options and once decided, he stayed to fix the problem. During his visit Sergey was incredibly polite, professional, and most importantly, genuinely wanted to help. We were incredibly impressed and will always recommend Tornado Plumbing (and will definitely use again if/when needed!)
Answer from pro:
Thank you so much for the great review! We're happy to have been able to help with the leak and that you had a positive experience with us. Thank you again.
Reply created 16 Apr 2018