Twintech Heating & Cooling reviews (260)

Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!

We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.

Replaced an old water heater, furnace and a/c... The service that we have received from Twintech has been excellent throughout from the original quote with Bob right through to the installation by Mario and Mitch. The service is both personal and professional and I would not hesitate to use them again or to recommend them. This is already our second time using them( they did our previous house). Thank you.

I was so impressed with the customer service that I received from this company. Their turn around time was impeccable !! The team is top notch and they went above and beyond to explain everything in detail and made sure that I was satisfied. The products that they recommended also exceeded my expectations. I highly recommend Twintech Heating and Cooling for anyone looking for an excellent and trustworthy service.

We had our 15 year old air conditioner acting up at the beginning of a heat wave and so I called Twintech as they've helped us with a couple of service calls in the past. After a thorough diagnosis, it was recommended that the unit be replaced rather than repaired as there was no guarantee a subsequent issue wouldn't arise thereafter. A Ducane AC was recommended as a solid unit that was also budget friendly, so we went with that. On install day, the crew was at our home first thing in the morning and got right to work. They did a great job with the install and explained the steps along the way (along with what was not done well with the previous installation and corrections made). Everything was kept clean both outside and inside with mats from the entrance way down to the basement. Installation was done by mid-afternoon and it was such a relief to get the house finally cooled down. The unit has been working great in the weeks since that time and we're pleased with the work that was done. I would highly recommend Twintech for any HVAC work and its great to support a local company. Thanks again, Steve

I recently had a fantastic experience with Twin Tech Heating and Cooling. Their professionalism was evident from the start, with no pressure tactics during the consultation. They provided a clear and honest assessment of my needs and offered a competitive quote. The most impressive part was their efficiency, they managed to install a new air conditioner and furnace the very next day. The installation team was punctual, courteous, and thorough, ensuring everything was set up perfectly. Overall, I highly recommend Twin Tech for anyone seeking reliable and efficient HVAC services without the usual sales pressure.

This is the second time I have used Twintech on two separate homes in the last 4 years, they once again exceeded my expectations relating to response time, service, and a very professional and courteous crew. Kudos to Greg and Mitch for arriving on time and having the units installed ahead of the projected time line. The installed product is first class. Thank you to Bob who Immediately responded to our emergency and coordinated the service to its completion. You will not find better service in my opinion from anyone other than Twintech.

Switched over to AC, and our 10-year-old Goodmans started to freeze up during long runs with no cooling for two days in a row. I emailed Twintech for a service call out, and later that day, service tech Mitch called to arrange a call and was able to fit me in the same day. It was determined I had a leak as the refrigerant was low. I was advised I could repair or replace it, and I asked for quotes for both. Twintech called back the next day and spoke with Bob, who went over the costs of a new AC unit. Shortly after, Mitch called with the price for just replacing the evaporator coil. Due to the age of the rest of the system and after Mitch explained, a new unit like an Armstrong would be much quieter, as I was complaining our Goodmans were loud and vibrated into the house during use with a low level droning noise. We were leaning towards something new, so we decided to go with a new system. I spoke with Bob again, who went over some of my options for equipment and sizing for the unit. Bob explained that the Goodman unit we have is too big for the house. Bob also arranged to come over the same day to evaluate our system and make sure that was the best option for us. I did say I liked the fact that Mitch said the Armstrong was quiet, so Bob did up a final quote for the Armstrong. Bob also suggested we have an air return vent installed in the basement, and I agreed to the suggestion. I talked over the options with my wife and accepted the quote, and the next install date was early the following week. Greg arrived promptly on the morning of the installation and got to work straight away, removing old Goodmans. Grant also arrived to install the air return vent. They both worked efficiently and professionally, making sure not to leave behind any mess. They were constantly cleaning up the work area. Our concrete slab was also not level, so they lifted that and levelled everything up. The previous installers for the Goodmans didn't really do a tidy job; Twintech corrected the lines and made sure everything was installed to the proper standard. Around midday, the install was done, and the system fired up. What a difference! The Armstrong is super quiet, and there is no more droning noise, and I now have a hard time hearing the compressor start. No more noise or vibration in the house. Twintech did a great install. They have a great reputation, and I can see why. I cannot recommend them enough. I'm sure the furnace will go out one day, and I'm calling them to install the new one. After they left, you could not tell they had even been there. I was pleased with how professional the service was and the high level of installation I received. If you need any HVAC work or advice, just call them. Don't waste your time with others.

From my first inquiry to the final turn of a screw, Bob and Greg were fantastic to deal with. Communication was great and they had great patience to answer all of our questions as we were inexperienced homeowners. They relocated our ac unit as the previous owner of the house had placed it in a less than ideal spot and fitted our backyard with a natural gas line for the BBQ. White glove service with a neighbourly tonality coupled with an attainable price point; its no wonder why they were referred by our realtors. Well be keeping their number on speed dial for all of our HVAC needs.