Twintech Heating & Cooling

Rating: 5 out of 5

Twintech Heating & Cooling reviews (260)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 16 Feb 2019

    replacing heating & a/c unit

    had to replace the heating & a/c unit in a condo apartment dwelling. this company recommended by the property manager and president of the condo building. found their workmanship and attention to details very good and very thorough. were able to resolve small problems and situations and happy to feel the heat in my unit. it's pricey, but happy was done by a very professional service. thank you.

    Answer from pro:

    Thank you for your review. PTAC units (packaged terminal air conditioner) are very tricky to replace and re-install. Your new Applied Comfort PTAC has been totally updated using modern technology. Kind Regards "The TWINTECH Team"

    Reply created 19 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jan 2019

    Furnace replacement

    During the summer, I previously hired TwinTech to replace my air conditioner when it failed. They did an excellent job so when I decided to proactively replace the furnace I contacted them. The furnace I had was 22 years old and showed signs of internal leakage. It still worked but rather than wait to have it fail in cold weather, I decided to purchase a higher efficiency model before it failed and take advantage of energy efficiency rebates. TwinTech offered very useful advice on the make and model of furnace to choose including high efficiency and variable speed motor. The price was reasonable, TwinTech arrived at the allotted time, installed the new furnace (including some re-routing of exhaust lines since the existing ones were too close to other vents), removed the old furnace, tested the installation and cleaned everything up. Overall, it was a good experience, they did a great job and the new furnace is working well.

    Answer from pro:

    Thank you David for your kind words about the positive experience you had with our company. It makes us very proud to be recognized for the high level of workmanship that we put into each and every job that we do. Highest Regards "The TWINTECH Team"

    Reply created 30 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2019

    furnace and central air replacement

    Greg came over at 9:30pm to rescue my daughter and I from a horrible experience with Enercare that evening. He was professional. Kind. And got us what we needed quickly and at an afford price. I would 100% recommend calling on Greg and his team for any of your heating and cooling needs in the future!!

    Answer from pro:

    Thank you Jaime for the kind words about Greg. He really does care about his customer's staying warm and comfortable......Especially during the heart of winter. *PS.....He really is a good guy!

    Reply created 28 Jan 2019
  • Review from Matt C
    Rating: 5 out of 5
    Review left on 24 Jan 2019

    Hot water heater and furnace repair

    Installed a great hot water heater when our old one failed. When my furnace died during cold weather they showed up quickly and my house was warm before my wife got home. :)

    Answer from pro:

    It is a pleasure Matt to have you as a new customer. The Rheem hot water heater you chose is an excellent reliable product that will last for years to come. Thank You for choosing us "The Twintech Team"

    Reply created 28 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2019

    Furnance replacement

    I don’t usually right reviews but when you receive service like this I felt it was a must. Honest and fair. I Have 4 children and on Xmas eve my furnace stopped working and a gentleman came out and got me up and running so atleast we would have heat for the holidays. As promised he would replace my furnace early in the new year. The job was completed on time, great price for quality furnace and extremely clean and professional job. Would have never known anyone was in the house. Not a spec of dust or mess from lugging out an old rusty furnace. If you have any ac or heating concerns twintech is your only option. I was royally impressed with and I’m sure you will be too.

    Answer from pro:

    Thank You Mr Davis for taking the time to write such a kind review. Greg, Grant and Peter really take the time to do a professional installation on each job that they do. All our furnace and AC installations are backed by a 10 year peace of mind warranty! We appreciate your business "The TWINTECH Team"

    Reply created 23 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2019

    New furnace and AC

    Class Act ! These guys were professional right from the quote stage through to installation. They know their stuff and took their time to help educate me. They take pride in their work and it shows. I would recommend TwinTech Heating and Cooling to anyone. Keep up the great work !!!

    Answer from pro:

    Thank You Stan for saying such nice things about our company and for choosing us to install your new Armstrong 96% 2 stage variable speed high efficiency furnace. It's a great furnace manufactured by Lennox International. It comes standard with a stainless steel heat exchanger. Kind Regards "The TWINTECH Team"

    Reply created 30 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Dec 2018

    furnace replacement

    This Company is terrific. No high pressure sales and they deliver exactly what they promise to deliver. The new furnace is great and we now get consistent temperatures throughout the house. The installers were great and very efficient and completed the work on schedule on the promised day. Everyone representing this company was very aware of their presence in our house and worked diligently to keep our home as uninterrupted and as clean as was humanly possible. We did not need to go around the house to clean up after they left, what a nice surprise. We have had follow up by the company to ensure everything is to our satisfaction. How unusual in today's environment. The impression left by Twintech is that they care about us and our home. This is so refreshing in today's high tech world. Out thanks go out to Dave in sales and G, G, and P (the installers).

    Answer from pro:

    We do live in a very High Tech World today. However Good Old Fashion Customer Service never seems to go out of style.

    Reply created 7 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Dec 2018

    Installation of heat pump

    They were Timely and professional They were very Knowledgeable with answering all of my questions.

    Answer from pro:

    Happy New Year Jiin and Thank You for choosing Twintech to install your new Mitsubishi Heat Pump. Mitsubishi is the world leader in designing and manufacturing the most efficient and reliable Heat Pumps available today. And by taking advantage of the current Government rebate, you saved yourself money as well. Thanks Again "The Twintech Team"

    Reply created 5 Jan 2019
  • Review from Connie
    Rating: 5 out of 5
    Review left on 10 Dec 2018

    Install new furnace

    The entire process was prompt and professional, from the initial quote to the installation of the new furnace. The team installed the new furnace and removed the old one in approx. 4 hrs. The guys were very knowledgeable and gave me lots of information. I have used Twintech before for a new A/C installation and new I was in good hands.

    Answer from pro:

    Thank you Connie for calling us back to install your new furnace. It was an absolute pleasure to work for you again! Seasons Greetings from "TWINTECH Heating"

    Reply created 10 Dec 2018
  • Review from Valentine
    Rating: 5 out of 5
    Review left on 9 Dec 2018

    Furnace and ACc

    The overall experience dealing with this company was great from start to finish when getting a new furnace and ac this year. Everything was clearly explained to us during our consultation with Dave and there were no surprises with added costs. The work was done as expected and their response time to inquiries were very timely generally within a few hours or less. They are all very professional and was a pleasure to do business with them. Highly recommend to anyone looking for honest quality professional service.

    Answer from pro:

    Thank you for your kind words! We are very lucky to have the best HVAC customer's in the Durham and GTA area! Wishing you and your family All The Best for the Holidays! From The "TWINTECH Family"

    Reply created 10 Dec 2018
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