Twintech Heating & Cooling

Rating: 5 out of 5

Twintech Heating & Cooling reviews (260)

  • Review from Jiri Voves
    Rating: 5 out of 5
    Review left on 9 Dec 2018

    Furnace installation

    From the initial contact we had an excellent experience with this company and all its personnel. Dave Gergley was an excellent, helpful, sales person and solicitous of our needs. He recommended only what was required and did not upsell or make any suggestions for products that we did not need, such as a new A.C. He explained the rebate process and basically outlined how to get the best furnace at the lowest price. When it was time for installation, the technicians could not have been more considerate, careful, attentive to detail, obviously committed to safety and optimum functioning of the appliance they were setting up. We have been perfectly satisfied with the functioning of the furnace and all aspects of acquiring it from the initial contact with Dave through to the installation process and follow ups inquiring about our satisfaction. Also they initiated the rebate process and contacted the appropriate inspection agency to carry it out. We highly recommend this company for all heating and cooling needs and we will contact them again when it is time to replace our A.C.

    Answer from pro:

    Thank you Jiri for saying such nice about our Salesman Dave......Unfortunately he will now use your review to ask Greg and I for a raise! Highest Regards from "TWINTECH Team"

    Reply created 28 Jan 2019
  • Review from Drew
    Rating: 5 out of 5
    Review left on 29 Nov 2018

    Hot water tank installation

    Twintech was excellent from the initial quote and throughout the install. They had a competitive rate for hot water tank and ended up buying the tank from them, had them remove the old tank and install the new one. The day of install they were prompt and out in about 2 hours. Professional , courteous really great guys. We took a look at my 30 year old furnace and they were able to offer some suggestions for future there too.

    Answer from pro:

    Andrew Thank you for taking the time to write such a great review. Grant and Grant treat each and every customer with professional courtesy and respect. They install only quality products, offer reliable 24 hour service. Have all the licenses /accreditations and factory training. To give homeowners the peace of mind that all the work performed in their home was done correctly and safely in accordance with all local Gas and Electrical codes in the province of Ontario. Wishing you and your family The Best of the Season! "The TWINTECH Family"

    Reply created 3 Dec 2018
  • Review from Harry Perez
    Rating: 5 out of 5
    Review left on 25 Nov 2018

    Amana Furnace Service

    Ever since I turned on my furnace on Oct 2018 I hear a humming sound when the furnace fan kicks in. I called Adamson Air System who installed my furnace 7 years ago and couldn't figure it out the problem. I just wasted money to the guy who couldn't figure it out. I found Twin Tech via Amana / Goodman website. I checked the reviews from previous Twin Tech customers. I called Greg and was onsite on time this morning Sunday, Nov 25 2018. He figured it out what's wrong with the furnace and explained what the previous installer (adamson air system) did wrong when they installed it. His knowledgeable about his job. He recommend to replace the fun motor because the sound is not normal when it's running. Looking forward to see him again to replace the fan motor. thx Harry

    Answer from pro:

    Thank you Harry for contacting us to diagnose and fix your furnace problem. We take pride in being both an Amana and Goodman Premier Dealership. Best Wishes for the Season! "The Twintech Team"

    Reply created 26 Nov 2018
  • Review from Roger Brown
    Rating: 5 out of 5
    Review left on 14 Nov 2018

    Furnace and A/C Installation

    Our house is over 22 years old and I had been researching furnaces and A/C brands for a while and thought it was time to take the plunge. After calling three different companies to come in and quote the job, this one won me over. From the first visit from Dave all the way to the end of the install by Greg, Grant, and Piotr, I was glad to have picked this company. Dave was very knowledgeable and really took the time to explain what kind of quality installation I was going to get as well as showing me some of their previous work and certificates. I was also surprised at how quick the installation took and how nice everything looked afterward, I mean it's only a furnace right? They even repositioned the furnace so that I have easier access to my filter and humidistat, awesome! If you are looking for a company that cares about their customers and is proud about the quality of work they do, along with a great and competitive price, then stop right here because you found it.

    Answer from pro:

    Thank you Roger for writing such a great review. I don't know what it is, but we are so lucky to attract caring home owners like yourself who really appreciate the work that we do! Highest Regards "The TWINTECH Team"

    Reply created 15 Nov 2018
  • Review from Louis Houde
    Rating: 5 out of 5
    Review left on 30 Oct 2018

    Great Professional Service

    Once our AC Unit started to fail, I called our past Heating & Cooling provider for support. The response was we needed a new motor for our Furnace. It was time to check their Quote against the marketplace, I reached to other providers online. One of the owner of Twintech (Greg), called me and offered a preliminary Quote and recommendation online. The others needed to set an appointment and came to measure and spend 1 hour before offering a quote. Then I asked Twintech to come finalize their quote to make sure their recommendation was aligned and met our needs. Twintech was professional throughout the process, easy to deal with (Web, Phone and in Person), price right and met their commitment. Their team expedited the process and installation, arranged for a energy assessment for available rebates and most importantly, delivered on their commitment and managed to do a few extras. They installed a New Furnace, AC unit and Nest thermostat in a day, remove all older units, left the house and outdoors clean and without any debris. Great to be able to support a Local Company, Neighbour and Professional team – Well Done Team Twintech !!!

    Answer from pro:

    We appreciate you choosing our company to install your new Amana furnace and AC. Thank You "TWINTECH HEATING"

    Reply created 1 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2018

    New Furnace Installation

    In October 2018, I contacted Greg at Twintech to do a furnace cleaning. Greg discovered that my furnace, installed in 2006 by another company, had been installed incorrectly, leading to restricted air flow. The heat exchanger was also defective. As well, my furnace was too large for the size of my house. In my opinion, the biggest concern most of us have as consumers is that we have no idea of the quality or knowledge and experience of the technicians any heating and cooling company will send into our homes. I could have avoided having my 2006 furnace installed improperly (leading to early replacement), had I known about Twintech then. With Twintech you get it all. Because Twintech is a smaller company you can rest assured that the only technicians who will work in your home are Greg and his twin brother Grant who are co-owners and fully licensed and certified with over 30 years of experience in installing and servicing heating and cooling equipment. They are both friendly and personable and answer all your questions. Their workmanship is outstanding. We had a 2 stage, variable speed Goodman furnace installed. My wife and I noticed a difference in the heating and even temperature of our 2 storey home almost immediately. Our old furnace always heated too much on the main floor and too little upstairs. We are also impressed with how quiet the furnace is. Twintech's office manager, David Gergley, is equally friendly and not only gave us a competitive quote to replace our furnace (we sought other quotes), but also went above and beyond my expectations when he made arrangements with an energy audit company so that we would be considered for a grant from Enbridge and IESO. Needless to say, I give Twintech a 10 out of 10 and highly recommend them!

    Answer from pro:

    Thank you John and Elizabeth for such a wonderful review. We are pleased that you are very happy with your overall experience with our company. We could ask for a nicer customer to deal with! Highest Regards "The TWINTECH Team"

    Reply created 2 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2018

    Furnace Install

    Clean, Fast and Efficient Work. Between all the quotes I received Twintech was a few dollars less and offered the best warranty

    Answer from pro:

    It was a pleasure to work with you and install your new Goodman furnace. Thank You TWINTECH Heating

    Reply created 1 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2018

    Furnace

    They did an excellent job. Everything was very well explained. At the end of the job everything was very well cleaned up.

    Answer from pro:

    Thank you for choosing our company to install your new Goodman furnace. It was a pleasure working with you. Highest Regards "TWINTECH HEATING"

    Reply created 1 Nov 2018
  • Review from Glade
    Rating: 5 out of 5
    Review left on 25 Oct 2018

    New Furnace and Air Condtioner sale and installation

    Twintech offered me a competeitive price but more importantly great sales and installation service. They did everything with attention to detail and quality workmanship that is hard to find in this day and age. Dave who first game to visit me answered most of my questions and probed about my needs. For the technical/install questions he was unable to answer he quickly had Greg and Grant the owners answer for me. They did not cut corners on the installation or do anything to simply save time. They stayed into the early evening to complete the job and removed all my old components and even fixed up mistakes other workers ahd made in the past. I would highly recommend them and use them again if the need arises in the future. If you are looking for service or new equipment I would highly recommend Twintech be on your list of Heating companies to get a quote from and ask your questions to. Great Work Twintech!

    Answer from pro:

    Thanks Glade for recognizing the pride and workmanship, attention to detail that Twintech puts into every single job we do. It all starts by recommending great reliable quality made products manufactured by companies like Goodman and Amana. Then taking the time to do the job right using using best practicesmanufacturers specifications

    Reply created 25 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2018

    Furnace Installation

    The company epitomizes high quality service: from the initial client interaction with Dave to the installation and follow up with the technical team. One of the key features I look for is the ability of a technical person to talk to and not talk down to the customer when responding to questions and I had quite a few, all of which were very professionally addressed. I was also quite impressed with the follow up service, promptness, the obvious competence of the team who left no stone unturned to ensure I was a satisfied customer. Thank you guys.

    Answer from pro:

    Wow....What a great review. Thank You! Highest Regards "The TWINTECH Team"

    Reply created 19 Oct 2018
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