Direct Waterproofing

Rating: 5 out of 5

Direct Waterproofing reviews (282)

  • Review from Yu Frank
    Rating: 5 out of 5
    Review left on 3 Jun 2022

    Basement Interanal water proofing

    Terry and his team did a great job for my basement waterproofing. These days its hard to find a reliable and honest contractor in GTA area. But I do like Terry, his good communication and responsible attitude is worthy every penny.

    Answer from pro:

    Dear Yu, On behalf of Terry and the entire Direct Waterproofing we want to thank you for such a wonderful feedback. Thanks for sharing your experience with other people. It was a pleasure working for you. Kind Regards, Direct Waterproofing Team

    Reply created 6 Jun 2022
  • Review from Peter Lui
    Rating: 5 out of 5
    Review left on 2 Jun 2022

    Exterior basement foundation crack

    Terry and his crew were very helpful and professional. Terry came to our house on short notice and explained what they would be doing in detail. On the day of the job, they were on time, pleasant to deal with and completed this small job in half a day. I would definitely use this company again and recommend them to others. Thank you!

    Answer from pro:

    Dear Peter, Thank you for such a wonderful feedback. We appreciate it very much. This is important not only for our company but helpful for other people who want to hire the right company to waterproof their basement. It was a pleasure working for. Kind Regards, Direct Waterproofing Team

    Reply created 2 Jun 2022
  • Review from Momo McKay
    Rating: 5 out of 5
    Review left on 1 Jun 2022

    Great experience!

    Great experience with this company. Got a call the day after I called and same day visit from Terry who provided an estimate. Very polite, Knowledgeable and professional. Team came within a couple of weeks and were done in a day. They did inside waterproofing and installing a sump pump in my cold room. Terry also informed me of the government rebate I was eligible to apply for. All in all great experience and would recommend. Its been a couple of months and everything is dry! Thanks Direct Waterproofing!

    Answer from pro:

    Dear Customer, We highly appreciate you took the time and wrote such a great review. On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for sharing your experience with other people. It was a pleasure working for you. Kind Regards, Direct Waterproofing Team

    Reply created 2 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2022

    Cold Room Interior Waterproofing

    We have a leak in the cold room and it is full of mold. Terry came on short notice during his day off to take a look at our place. His advice is very honest and the options he suggested are very reasonable. Terry brought his crew and within only one day, they removed all the mold, cleaned the room and completed the interior water proofing. I'm really impressed by how proper and fast Tomek, Tarzan and another crew member can get the job done. Truly professional. And they even went the extra mile to help me seal all the cracks on my exterior concrete walls. It's worth every penny for the price I pay. Thank you Terry and the crew members.

    Answer from pro:

    Dear Elaine, On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for writing such a great feedback. It was a pleasure working for you. Kind Regards, Direct Waterproofing Team

    Reply created 31 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2022

    Interior WaterProofing

    Highly recommend Terry and Team at Direct Waterproofing. Great job done in my basement. Everything thing went as promised. Crew showed up and did the job and cleaned up everything. Thank you again guyz. Keep up the great work. And all this within my budget. Hard to find a good company with all this perks.

    Answer from pro:

    Dear Purav, On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a wonderful feedback. It was a pleasure working for you. Kind Regards, Direct Waterproofing Team

    Reply created 27 May 2022
  • Review from Leo Li
    Rating: 5 out of 5
    Review left on 22 May 2022

    Exterior Crack Repair

    Upon contacting Direct Waterproofing, we received a relatively speedy initial inspection and were given a reasonable quote. We waited for about 2 weeks for the undergroud locate to be done. Then the team came right after and completed the work within half a day. Highly recommended.

    Answer from pro:

    Dear Leo, Thank you for such a good feedback. We really appreciate you found the time and shared your experience with other people. It was a pleasure working. Kind Regards, Direct Waterproofing

    Reply created 24 May 2022
  • Review from Customer of Direct Waterproofing
    Rating: 5 out of 5
    Review left on 19 May 2022

    Basement Interior Waterproofing

    Had a good experience with Direct Waterproofing and our project manager Terry. His crew Denis, Sergi and John are humble and did a good job. They stick to the timelines and cost estimates, took care of all the ancillary activities and basically provided a turnkey solution to full basement interior waterproofing. They took care of the small impediments such as some demo, disposal, unplug and replug the laundry. Cleaned up after the work. Terry is very open to feedback and accommodated minor adjustments and changes to ensure that the job is done to our closest liking. We thank Terry and his crew and would definitely recommend them.

    Answer from pro:

    Dear Private User, On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for taking the time and writing such a great review and sharing your experience with other people. It was a pleasure working for you. Kind Regards, Direct Waterproofing Team

    Reply created 19 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2022

    Waterproofing the side of our home

    Terry and his crew are amazing, have a high work ethic and the quality of their work speaks for itself. Amazing people, fantastic work and fair prices 10/10 would recommend

    Answer from pro:

    Dear Brooke, Thank you so much for such a wonderful feedback. We appreciate you shared your experience with other people. Kind Regards, Direct Waterproofing Team

    Reply created 18 May 2022
  • Review from Customer of Direct Waterproofing
    Rating: 5 out of 5
    Review left on 16 May 2022

    Waterproofing

    Terry and his crew were amazing. Terry explained what they would be doing in detail. They were on time, pleasant to deal with and worked until 7pm to ensure the job was done in one day. I would definitely use this company again and recommend to others. Thank you!

    Answer from pro:

    Dear Private User, Thank you so much for your feedback. We appreciate you shared your experience with other people. It was a pleasure working for you. Kind Regards, Direct Waterproofing Team

    Reply created 17 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2022

    Basement interior waterproofing

    Direct Waterproofing did a fantastic job on our basement waterproofing. They were very professional and did everything they said they were going to do. Even though there was a ton of work to do in the basement, Terry and his crew were on time and finished the job quick. They work very hard and it shows in the craftsmanship of there work. They cleaned everything up after they were done. I would highly recommend them to anyone with basement issues. Super pleased, thanks for everything.

    Answer from pro:

    Dear Mike, On behalf of Terry and the entire Direct Waterproofing Team we would like to thank you for your such a great review. Thank you for sharing your experience with our people. It was a pleasure working for you. Kind Regards, Direct Waterproofing Team

    Reply created 9 May 2022
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