I Fi X Appliance Repair
I Fi X Appliance Repair reviews (64)
Review from HomeOwner Review left on 14 Mar 2018Rating: 2 out of 5UPDATE: The company has challenged this review. I'm not surprised if they challenge every negative review to force you to go through the pain in the but of submitting a receipt. So you can't trust reviews for this company. Further even though I know this is who I called the receipt is for some sketchy generic holding company. It seems like intentional fraud. See photos of sketchy receipt as well as phone records showing this is who I called. TLDR: 20 minute job, no replacement parts, $240 Called for washer repair. They were able to fix it just fine, an infant sock had gotten stuck so there were no replacement parts they just took it out. Thought it was a bit pricey for a job that took 20 minutes. Also annoyingly they told me there was a discount for cash versus credit or check so i spent half an hour walking to and from the bank (they called when they finished and had to wait a few minutes for me to get back it took me longer to get the cash then to fix it). Anyways, I naively thought it was cash no tax since they didn't clarify what the discount was but then they only gave me 8 bucks off. I was trying to work from home and I would have really rathered to be working then waste 30 minutes for 8 bucks. My strong recommendation and I have gotten burned before. Do NOT hire anyone who is popular on homestars, you will pay a HUGE premium for their popularity.Review from HomeOwner HomeOwner
Review left on 8 Jan 2018Rating: 5 out of 5Dishwasher repair
Frozen drain line was identified, cleared and now working perfectly. Technicians pleasant and professional and quoted price up front, and even did a little extra work like fixing a drip at no extra cost HIGHLY recommendedAnswer from pro:
Hey Cartmale… thanks for the positive review.
Reply created 10 Jan 2018Review from Warren Warren
Review left on 3 Oct 2017Rating: 5 out of 5Dryer repair
My tenants' dryer had a nasty thumping sound during rotation. I-Fix provided a timely and cost-efficient diagnosis and repair, with excellent customer service including booking and the repair itself. I'm very happy to use them in the future.Answer from pro:
Hi Warren... Thanks for the vote of confidence,Let us know if you need anything moving forward. Thanks again.
Reply created 4 Oct 2017Review from Darren Wong Darren Wong
Review left on 2 Oct 2017Rating: 5 out of 5Dishwasher installation
I received an online estimate then scheduled appointment via text message (most convenient for both). David arrived within scheduled window and installed our new dishwasher successfully. I will be using the services again for future installations.Answer from pro:
Hi Darren... Thanks for taking the time to post your review
Reply created 4 Oct 2017Review from HomeOwner HomeOwner
Review left on 18 Sep 2017Rating: 5 out of 5Washing-machine repair
These guys were awesome -- polite, friendly, professional, on-time, and honest. Will recommend them to all my friends and family!Answer from pro:
Hey Sharon….Thank you for kind words and recommendations!
Reply created 20 Sep 2017Review from Mark Wright Mark Wright
Review left on 7 Aug 2017Rating: 5 out of 5Maytag Neptune Washer
Called David a couple of months back with a leaking washer and he responded in minutes. He came with another fellow and the part they thought needed replacement. The repair was supposed to cost $350+tax (since the part was expensive). When they got here they thought it was simply a busted hose but it turned out to be the pump was cracked (from a piece of metal that got stuff in it, wire from a bra of all things). The part was going to be about the same but they had a generic replacement in the truck that was cheaper (and by all accounts just as good). They installed it and everything has been working fine since. The part is guaranteed for 90 days and all is good. The service was fast, the guys were courteous and friendly, the work was done and the cost was reasonable. That's 10 out of 10 in my books.Answer from pro:
hi Mark...Glad we could be of service. Here for you when you need us again. Thanks.
Reply created 7 Aug 2017Review from HomeOwner HomeOwner
Review left on 2 Aug 2017Rating: 5 out of 5Perfect!!
I was contacted within minutes of my request, promised next day service and received a call requesting permission to arrive fifteen minutes earlier than scheduled. Two smartly dressed , articulate young professionals diagnosed and corrected my issue within forty five minutes and provided a six month warranty on the fix. This is a high quality company focused on efficiency and customer service. I won't go anywhere else.Answer from pro:
Hey Sharon... Sounds like you had the experience we strive for. appreciate you writing about it. Take care.
Reply created 5 Aug 2017Review from Customer of I Fi X Appliance Repair Customer of I Fi X Appliance Repair
Review left on 13 Jul 2017Rating: 5 out of 5Dishwasher pump replacement
I called and 24 hrs my dishwasher was fixed. It was expensive, but I needed it done and they were able to do it before my vacation was over (so I didn't need to take another day off work to sit around and wait for a repair), so I'm happy with the outcome. They called 25 mins before arriving, as they said they would. They arrived promptly at the beginning of the time window they gave me. They were courteous and polite, and took about 45 mins to diagnose and fix the problem.Answer from pro:
Glad we we're able to service you with our standard of high quality. And we'll be here if you need us again. Take care.
Reply created 5 Aug 2017Review from christian hamaoka christian hamaoka
Review left on 19 Jun 2017Rating: 5 out of 5Washing machine repair
I don't post reviews very often but these guys really delivered for me . I was actually willing to spend money on a new unit but they recommended to fix my old unit as it was still in good shape and would be a fraction of the cost . They even came back later for free to adjust my dryer vent hose for free. Was really impressed with these gentlemen.Answer from pro:
Hello... Happy to hear that you are happy. We try to provide an experience that is the one you'd hope to have , cheers.
Reply created 10 Jul 2017Review from Claudia Claudia
Review left on 16 May 2017Rating: 5 out of 5Washing machine repair
The spinner in my washing machine stopped working. I emailed I-Fix and David responded right away. He and Joseph examined the washer and determined the problem very quickly. They quoted me on the price for the repair, picked up the part and repaired my machine quickly and efficiently. They also helped me out with a small dryer issue which was of huge assistance and saved me time and money. Their service was top rate plus they were a pleasure to deal with. I gladly recommend them and would certainly use their services again.Answer from pro:
Hey Claudia... Glad we could provide the right services for you. Thanks for this. Take care.
Reply created 30 May 2017