Nailed It Roofing & Construction

Rating: 5 out of 5

Nailed It Roofing & Construction reviews (99)

  • Review from HomeStars User Lanthier
    Rating: 5 out of 5
    Review left on 6 May 2021

    New Roof

    We needed our roof to be redone and we contacted Nailed It for an estimate. From start to finish the communication was excellent and we were able to have the project scoped and shingle colour chosen remotely and with ease during the pandemic. The crew arrived on time and got the whole thing done in one day. They removed our patio furniture before starting and put everything back in place upon completion. They took great care to protect our property and cleaned everything up beautifully. They did an outstanding job. Quality product and workmanship at a fair price with no surprises. I highly recommend them!

    Answer from pro:

    Thank you for the wonderful review! We're so glad you're happy with our services!

    Reply created 30 Jul 2021
  • Review from Не Кролик
    Rating: 4 out of 5
    Review left on 23 Feb 2021

    Roof Replacement

    It is an updated review. We replaced our roof in September 2020 with the “Nailed It Roofing” company. The requested price was extremely high (you can find another company 2-3 times cheaper). The company representative, Damian explained to us that the price is justified by the company’s reputation (extremely high) and high quality of the work. We were satisfied with the quality of the works, but we also have a problem with eavestrough (the one we had been already realizing: it wasn’t tilted towards the water drainpipe, and the water leaked over the wall). They said they can’t fix it on the same day, since they need specific instruments and we should contact Damian. He agreed to fix this issue, for additional payment. It took more time and reminders than we expected, so we decrease the total score to 8 instead of 10. Eugene & Olga

    Answer from pro:

    Hello Eugene/Olga. We appreciate the feedback - however we pride ourselves on fair pricing and consider ourselves to be in the middle range (definitely not the most expensive and not the cheapest). We always encourage homeowners to do their research and compare quotes, and our transparency and quality work (reputation) is the reason we are awarded the job. I do have to add that your roof required plywood replacement, so this would raise the cost of the roof (as with any other roofing company). As for the eavestrough concern, we apologized for the delay as I understand you were in direct contact with Damian and it slipped his mind during that time. We normally address all concerns through the office phone or via email, and unfortunately this wasn't known by our office staff. Since then, your eavestrough issue was resolved at no extra charge. All the best to you both and please let the office know if you have any other future questions/concerns.

    Reply created 25 Mar 2021
  • Review from Deepak Paul
    Rating: 5 out of 5
    Review left on 28 Dec 2020

    Roofing Shingles replacement

    All work was gone on time and at the agreed cost. Due to some snow on the ground on the day of the work, crew came back a few days later after the snow had gone and finished off the cleaning. Thankyou

    Answer from pro:

    Thank you for your kind review!

    Reply created 26 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2020

    Roof Repair

    My parents needed repair on their roof as some their shingles had blown off, I knew exactly who to call as I saw Nailed it roofing in the news paper! The next day they were at my parents house fixing their roof. They were well prepared and had everything they needed. They called me before they arrived and were very efficient!! I will definitely be recommending them to anyone I know that needs roof services!!! Thank You Nailed it !! You guys are awesome!!

    Answer from pro:

    Thank you - We're very happy you were satisfied with our services!

    Reply created 26 Jan 2021
  • Review from Customer of Nailed It Roofing & Construction
    Rating: 5 out of 5
    Review left on 25 Nov 2020

    Siding replacement

    After the last storm we noticed a piece of siding was torn off the front of the house. We phoned Nailed it the next morning and Nacho came the same day. The siding was ordered and replaced in 2 days even though it was hard to match. Nacho replaced the new piece and secured other pieces that appeared loose. Super service and will use again.

    Answer from pro:

    We're so glad we were able to help! Thank you for your review.

    Reply created 26 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2020

    Replacing a roof cover in a townhouse

    We needed to replace shingles on a 15-year old roof in a townhouse. While walking in our park, we noticed a large crew of roofers working on a standalone house and watching them prompted us to consider the company as one of the candidates. When we finally decided to call them, Damian showed up with a printed set of options for our roofing needs and explained clearly the differences, and left the brochures about every package he suggested. We then visited their office, where Emily demonstrated the actual materials to be used. On the day when the work was going to be done, three trucks and a crew of 8 men showed up at 7 a.m., installed the equipment and ground protection, in the next 3 hours our old shingles were removed, by 2 p.m. the installation of new shingles was finished and the ground completely cleaned from debris and loose nails. The whole process was straighforward and transparent and we are confident that they have done a great job. The result blends perfectly into the rest of the roof. We would certainly recommend them to everyone.

    Answer from pro:

    Thank you for your wonderful review!

    Reply created 26 Jan 2021
  • Review from Zouheir El-Hindi
    Rating: 5 out of 5
    Review left on 7 Nov 2020

    Excellent

    Excellent job I will recommend the company to everybody, the guy who did the repair (Nacho) show me pictures for everything he did and explained to me what he did in details, and the price he charged me was fair price $350, other people I called before asked me $1000,

    Answer from pro:

    Thank you for your recommendation and kind review!!

    Reply created 17 Nov 2020
  • Review from Chris Kerr
    Rating: 5 out of 5
    Review left on 3 Nov 2020

    Good crew and job well done, appreciate it.

    Good crew, Damion communicated well and they came out to do my roof on the weekend. Replaced the roof and everything done on time and cleaned up afterwards. Happy with the new roof and good work by Nailed it! EDIT1: Unfortunately awhile has passed and some issues have come about. Looks like drip edge was not installed on one side of my house and having an issue with leaks. I called Damion and hoping to get a response. Waiting for him to call me back. Edit2: pic 1: Attached photos of the poor workmanship now that I got up on the ladder myself and started to closely inspect. First photo shows why I am having leaks, flashing not secured at all. Alu rex that was installed flush with the trough causing water to spill over the side. Why would they do that? Unacceptable. Pic 2. No drip edge installed at all on the entire left side of my house. You can see the exposed wood between the shingle and fascia. Nailed it roofing did both roof and gutters, so when the guy that tried to blame the roofing guys for drip edge found out they did the roof too, he has no answer. I asked repeatedly to check that side and because I didn’t say it was exactly the drip edge they said it was fine. I mean, come on!? Pic 3. They reused the old drip edge (the part of the drip edge that was there) that had cut outs for the old hangers on the old eavestroughs…didn’t even bother installing new drip edge. At this point it’s sad to say I’ll just do the job myself or hire another contractor to finish this job. Still no response from nailed it roofing and even at this point they did respond my confidence is gone that they would fix it properly. If you have hired these guys get a roof inspector to inspect their work, it seems they will cut corners in areas they think you will never see or that will take time to fail. Very disappointed. Edit3: Damion called me back and started yelling about how he never uses drip edge and that it’s a total rip off. Then looks at my original invoice and sees I paid for drip edge and apologizes. An over all tone of hostility throughout he says he will come down there himself and “tell me the truth” and he doesn't care. Unbelievable. At this point I’ll find another contractor verified by owens corning to finish the job so I don’t have to deal with this unprofessional behavior. Edit4: Problem solved! Changing back to a 10 review as we had our differences and spirited debate, but Damion eventually did the right thing and deserves credit for it. I appreciate the leak issues were done the right way with flashing and aluminum work rather than just start caulking everything. There were somethings that could have been done when the roof was being done, but it is what it is and it shouldn't be a problem now and I'm ok with it. Thanks to Dean and his crew for coming out, fixing the issues and being awesome. Nacho, for taking the time to troubleshoot the leak and of course Damion for standing behind his work and not start ignoring people when some issues arise. It might have taken much more back and forth then needed but that's fine, I want a good roofer working on my house, not a marketing guy and Damion is definitely a roofer and that's a great thing. Wish him and his family all the best and hope I don't have to see him for a very long time :)

    Answer from pro:

    We're so glad you're happy with your roof! Thank you for the kind review.

    Reply created 6 Nov 2020
  • Review from Customer of Nailed It Roofing & Construction
    Rating: 5 out of 5
    Review left on 16 Oct 2020

    Roof Replacement

    I had a great experience dealing with Nailed It Roofing. I found them to be very efficient. They clearly explained the products they had available with no hidden costs. They had a large team of men remove and replace my roof in one afternoon. I would highly recommend this roofing company.

    Answer from pro:

    Thank you for your kind review!!

    Reply created 17 Oct 2020
  • Review from Richard Straka
    Rating: 5 out of 5
    Review left on 14 Oct 2020

    Roof Repair

    Needed someone to come over quick to repair missing shingles. Called Nailed It roofing in the morning and they had someone come over that afternoon. Courtesy call to tell me when they were arriving... great! Nacho was friendly helpful and did a great job... awesome! Highly recommend Nailed It to anyone needing roof repair

    Answer from pro:

    Thank you Richard for the kind words and the recommendation!

    Reply created 16 Oct 2020