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The Restorators Water Damage Restoration

Rating: 4.9 out of 5

The Restorators Water Damage Restoration reviews (87)

  • Review from Customer of The Restorators Water Damage Restoration
    Rating: 5 out of 5
    Review left on 10 May 2021

    Asbestos Removal

    Great company to work with! Mark was always quick to respond and pleasant to speak with. He was very accommodating with our quick timeline as we were beginning a renovation right after. He had the job done in 7 days, which is exactly what he told us it would take. No hidden fees along the way and we received exactly the service we were promised! Would highly recommend The Restorators to anyone in need of their service.

    Answer from pro:

    Thank you for your great feedback! The Restorators Team - Asbestos Abatement

    Reply created 27 May 2021
  • Review from Customer of The Restorators Water Damage Restoration
    Rating: 5 out of 5
    Review left on 22 Apr 2021

    Probably one of the most well organized companies I've had to deal with

    During my first encounter with mark, it came off to me that he was very educated in mould and water damage and its implications on my residence. Mark and his team arrived at my home for an emergency flood call, which practically saved my home from flooding. I owe Mark and his team a world of gratitude for their responsiveness even during the late hours of the night if you are looking for quality service, honesty, and sheer ability to get the job done! I would not recommend any other company but the restorators. I would call them time and time again.

    Answer from pro:

    Thank you for your great feedback! The Restorators Team - Water Damage Restoration

    Reply created 30 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2021

    Bedroom Reno

    So happy I was able to hire one company to fix my moldy water damaged room. They were able to complete the job from start to finish which was comforting during Covid! They removed the mold, put up a membrane, put back up the walls , paint and put down new flooring! Overall we are extremely happy that we have a clean, safe bedroom once again.

    Answer from pro:

    Thank you for your great feedback! The Restorators Team - Water Damage Restoration

    Reply created 14 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2021

    Water Damage

    While away at a cottage, we had a pipe burst in our master bath. Fortunately, it was caught by a neighbour, but unfortunately, we had extensive damage throughout our house. From the first call from Mark @Restorators to meeting him on site, he was empathetic and informative. He was so considerate packing out our house and reached out to see if my girls, 9 and 11 needed books or crafting supplies to keep them busy during the time away from their own beds. Words don’t express how grateful we are for Mark and his team to be on site and managing our emergency.

    Answer from pro:

    Thank you for your great feedback! The Restorators Team - Water Damage Restoration

    Reply created 14 Apr 2021
  • Review from Gabriel Plener
    Rating: 5 out of 5
    Review left on 5 Apr 2021

    Friendly, efficient and fair

    Right from the start, mark was easy to work with. Knowledgeable and fair. He matched a cheaper quote I got while still offering to do more. He and the team came ready to work and were fast and efficient. They were removing asbestos, and took great care to make sure everything was done properly, and they even left the basement cleaner and more organized than when they came. Would highly recommend.

    Answer from pro:

    Thank you for your great feedback! The Restorators Team - Water damage Restoration Toronto

    Reply created 6 Apr 2021
  • Review from Customer of The Restorators Water Damage Restoration
    Rating: 5 out of 5
    Review left on 22 Mar 2021

    Mold Remediation and Asbestos Abatement Project

    The Restorators, lead by Mark, did visual assessment and checked moisture levels in the building and concluded that mold was present. He tested and received positive results for lead paint and asbestos. The Restorators' team completed mold remediation and asbestos abatement throughout our residential and office building. The team was very accommodating and professional in completing the job.

    Answer from pro:

    Thank you for your great feedback! The Restorators Team.

    Reply created 28 Mar 2021
  • Review from Customer of The Restorators Water Damage Restoration
    Rating: 5 out of 5
    Review left on 12 Mar 2021

    Inspect attic for mold and asbestos, add roof ventilation, repair two water-damaged bedroom ceilings with drywall and re-painting.

    Mark and his Restorators team, and Dylan and his Gentech roofing team were punctual, courteous, professional, and worked on Saturdays to move the project along. They were very good at telling me when they would arrive and leave, and did a great cleanup job at the end of the project. I would not hesitate to recommend them.

    Answer from pro:

    Thank you for your great feedback, The Restorators Team.

    Reply created 28 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2021

    Odor removal

    An odor was left behind by our tenants, so we reached out to the Restorators. Mark responded promptly to investigate and propose a solution. We needed the problem addressed promptly because we had new tenants lined up. Mark was able to deliver on time and most importantly, remove the odor successfully.

    Answer from pro:

    Thank you for the great feedback! The Restorators Team.

    Reply created 28 Mar 2021
  • Review from Geoff Palin
    Rating: 5 out of 5
    Review left on 6 Jan 2021

    Asbestos testing

    Big thanks to Mark for making the effort to come to the work site on the same-day and take samples for asbestos testing. He did a great job explaining the process and making recommendations. He was able to guide me through which materials specific to my site needed tested and I got the results back within 24 hours. Lucky for us, the results came back negative and we can continue the demo now having peace of mind knowing that the work environment is safe. I would highly recommend their service if you are unsure about any materials you are working with in a work space. "Better safe than sorry" as the old adage goes.

    Answer from pro:

    Thank you for your great feedback The Restorators Team

    Reply created 8 Jan 2021
  • Review from Benjamin Mercier
    Rating: 5 out of 5
    Review left on 31 Dec 2020

    Water leak on exterior wall

    I had humidity bubbles on the drywall indoors of an exterior wall. Mark was very responsive and offers an all-in solution as opposed to a lot of other contractors. He was able to open up the wall and diagnose what was wrong as well as make recommendations as to how to proceed and what upgrades could be done while the wall was opened. Always very responsive and keeping me in the loop of the evolution. I highly recommend Mark and his team.

    Answer from pro:

    Thank you for your great feedback. The Restorators Team

    Reply created 7 Jan 2021
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