The Shed Installer Guys

Rating: 5 out of 5

The Shed Installer Guys reviews (254)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2021

    GAZEBO

    I had my Gazebo installed by this company and WOW.....so professional! Matthew was amazing....fit me in emmediately and then called me for a day sooner...which was great news. The installers were quick and explained EVERYTHING about my new gazebo. I was so very satisfied with this company....so glad I called them....Matthew Rocks!

    Answer from pro:

    Thank you for that kind review.

    Reply created 14 Jul 2021
  • Review from Krysta
    Rating: 5 out of 5
    Review left on 2 Jun 2021

    Playset installation

    We had our Costco playset installed back in 2019 (just noticed the review didn’t get processed) and we were happy with the work done. They were fast, friendly and were fair with pricing. We would definitely recommend to anyone.

    Answer from pro:

    Wow, thanks for following up 2 years later. That's fantastic!

    Reply created 10 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2021

    Concrete Base & Shed Installation

    We had a concrete base installed and a shed that we purchased from Costco installed. The crew were friendly and did an amazing job with the concrete base, Matt provided a great solution to prevent weeds from growing around the shed. When it came to the installation of the shed, it was done quickly and looks amazing. The crew cleaned up everything and left no mess behind. I would highly recommend this company, great work guys!

    Answer from pro:

    Thank you

    Reply created 10 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2021

    Incredible job, fast service and overall great experience!

    Matthew and the entire Shed Installer Guys team were incredible! They were extremely professional, super responsive and did an incredible job! They accommodated our schedule and kept us up to date with everything going on. They were beyond professional, leaving a fully clean site and making sure we were satisfied at every stage. I would highly recommend Shed Installer Guys if you want high quality, excellent service and the peace of mind that things are being done right!

    Answer from pro:

    Thank you kindly for taking the time to write that, we genuinely appreciate our customers doing so! We’re happy we could look after you and your project, it was fun all the way through, thanks for being a delight to work with!

    Reply created 4 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2021

    Garden Shed

    I have been contemplating for the past three years to build a shed in my backyard. I looked up a number of contractors and finally decided to go with The Shed Installer Guys. When speaking to Matthew he was very patient, gave me a run down on what to expect from him and there was no pressure from his side. He assured me that I would be fully satisfied with his work and he stands true to that. They are very professional, accommodating and very polite. Always had a smile and did an amazing job for me. He took care of everything and they also chose a prefect spot for the shed. I highly would recommend them as they are with you from start to finish. Thank you Matthew and team. You are amazing. Nira

    Answer from pro:

    Thank you so much Nira, you were also lovely to deal with, it's a contractors delight to have customers like you to deal with.

    Reply created 4 May 2021
  • Review from Rajan Kauldhar
    Rating: 5 out of 5
    Review left on 28 Apr 2021

    Wood Base and Vinyl Shed Installation

    Thanks Matthew, your team (Sean and Marcus) were quick and efficient and got the work done in a day. Sean explained the areas of the shed and what to look out for regarding water in case of defect silicone and honouring the labor of the work. The overall product and shed base seem well built and noted the attention to making sure everything was built correctly was taken by the team. I really appreciated the customer service in regards to answering my questions after the shed install, will definitely refer your business to family and friends. Raj

    Answer from pro:

    Thank you Raj!

    Reply created 2 May 2021
  • Review from Customer of The Shed Installer Guys
    Rating: 5 out of 5
    Review left on 26 Apr 2021

    Excellent playset install & awning removal

    The Shed Installer Guys were quick, efficient, super friendly and excellent communicators. They helped us figure out the best place to install our playset and ensured it was level on the ground and had safe distances all around. They worked so quickly and cleared away all packaging/garbage/etc. as well. Super satisfied with their work and would absolutely recommend them!

    Answer from pro:

    Thank you both, enjoy!

    Reply created 2 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2021

    Excellent Job!

    i hired them to build a shed. They came with the shed so it was really convenient, one stop shopping. The work was really high quality and professional. I would definitely recommend them.

    Answer from pro:

    Thank you!

    Reply created 28 Apr 2021
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 16 Apr 2021

    Shed, Tree removal, and assembling playset

    Not sure where to start with this one. I hired this company because of the great reviews. The actual work was good in the end but it was not a very good customer experience and getting there was challenging. Matt seems to care about what he does and does address the issues when you press him, but he does not do a good job of setting expectations, he seems over whelmed and I get that it's a small business but he bit off more than he could handle for this project in terms of what he promised. The playset needed to be releveled when they first installed so they had to come back. The Shed installation dragged on for weeks so they had to put more time into it, off course that's lost time on their end but that's on him to have his guys get it right. I get that things don't go as planned on projects but it's my job to make them fix the issues and it's their job to fix it or else I have to live with it. He insisted he could remove the trees even though I suggested I would get tree removal company to do this properly, so I gave him that job. Due the number of things they were doing on the property he did not co-ordinate it properly and his frustrations came though in his interactions with me and that did not make for a good experience. In the end Matt tries to make excuses for things that are all his own doing and he needs to work on that, if you own it customers will appreciate it and work with you. However I will say that again, he does seem to care about what he's doing and they did address the issues in the end, I'm just not sure that all clients will advocate for themselves as I had to, to ensure I got what I paid for. That being said, I do want to support local businesses and I hope Matt learns from this experience and does not repeat the same mistakes because it does seem that they get it right most of the time. If you are going use this company make sure expectations are set ahead. I think review site like this ensure that companies will make the effort to get it right and I know Matt wants positive reviews so he will work with you.

    Answer from pro:

    Thanks for the feedback Muhammed. We're glad you're happy with the finished product! As for your comment on customer service, as you can see from our other reviews, we go over and above for each and every one of our clients. Unfortunately, like in any contracting job, issues sometimes arise that are out of our control. We always do our best to accommodate additional needs and requests that come up mid-project. However, this is sometimes difficult during our busiest season when schedules are made weeks in advance. In these situations, we ask that our clients remain patient with us. We're very proud of the work we did in your yard, and it sounds like you are too, so thanks again for the review!

    Reply created 22 Apr 2021
  • Review from HOWARD
    Rating: 5 out of 5
    Review left on 9 Apr 2021

    Utterly delighted!

    We decided to replace our crummy old metal shed and sought a "full service" company to remove, build & install the new shed. We looked on HOMESTARS and were impressed with the great reviews of The Shed Installer Guys. After speaking to the owner Mathew, I went online and placed an order. "Install Day" arrived and a team of 4 delightful, hard working and professional young men arrived. In short order they removed the old shed, build a magnificent wooden foundation in the same site and started to assemble the new and much larger and more luxurious shed. We selected a LIFETIME Model 60334. After several hours of hard work - the shed was ready! The team leader gave me a "tour" of the new shed. He pointed out certain features and displayed a great deal of pride in the work of his team. I have seldom encountered a more dedicated, articulate and professional group of tradespeople. The entire experience was truly a delight. We have TONS of space and the shed is handsome and has elicited many compliment in just one day. Sturdy and waterproof with a beautiful floor - this shed will no doubt outlast me! This is a GREAT group of folk. On time install, super clean and tidy site, old-fashioned work ethic and best of all - A-Z service. I did not lift a finger - merely observed the construction and paid the bill. WORTH EVERY PENNY! If you seek a quality shed, whether or not you wish to do the install yourself - look no further than this great company. 100% whole-hearted endorsement.

    Answer from pro:

    Howard, you were also delightful to work with, your comments are heart felt and welcome to our ears, we're happy we we able to help you with your storage needs and did it in a way that bought both of us joy.

    Reply created 11 Apr 2021