Trust Build

Rating: 5 out of 5

Trust Build reviews (148)

  • Review from Damon, Toronto
    Rating: 5 out of 5
    Review left on 29 Dec 2025
    Install or replace window frames: Repair; 7 windows
    I had several windows replaced. Trust Build was very thorough in explaining options, and in the end they quoted a good price. Installation went well. Two odd-shaped windows had been cut wrong, but they were able to return within the week with the proper windows and install them. Customer service from Alex was excellent. And last of all, the windows themselves are a huge improvement. I would recommend Trust Build.

    Answer from pro:

    Thank you Damon so much for taking the time to leave us a 5-star review! ⭐ We truly appreciate your kind words and your trust in Trust Build Windows and Doors. Our team is committed to providing quality products, professional service, and a smooth experience from start to finish. It was a pleasure working with you, and we look forward to helping you again in the future!

    Reply created 31 Jan 2026
  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 30 Aug 2025
    Install or replace glass window: 3 windows
    Good communication and attention to detail

    Answer from pro:

    Thank you so much Pratik for your wonderful 5-star review! We truly appreciate you taking the time to share your experience with Trust Build Windows and Doors. Our team works hard to provide top-quality products and service, and it’s so rewarding to know that we met your expectations. We’re grateful for the opportunity to be part of your home project, and we look forward to assisting you again in the future. — The Trust Build Windows and Doors Team

    Reply created 5 Sep 2025
  • Review from HomeStars user from Hamilton
    Rating: 5 out of 5
    Review left on 9 Jun 2025
    Repair exterior doors: Patio door; 6 doors
    Instead of repairing the doors we decided to purchase new doors. Sales person was excellent. Worked very hard presenting us with choices. Answered all questions and gave us very good suggestions. Waiting on install.

    Answer from pro:

    Thank you Linda so much for your kind words and for choosing us for your new doors! We're thrilled to hear that our sales team provided you with excellent service and helpful suggestions during your selection process. We truly appreciate your trust in us and look forward to completing the installation soon. If you have any questions in the meantime, don’t hesitate to reach out! Best regards Irina and team at Trust Build Windows and Doors

    Reply created 10 Jun 2025
  • Review from josh, Toronto
    Rating: 5 out of 5
    Review left on 16 May 2025
    Install or replace glass window: 8 windows
    Good price, amazing sales and service and the job was done in one day with great results!

    Answer from pro:

    Thank you Josh for your wonderful feedback! We're so glad to hear you were happy with the pricing, our sales and service team, and the efficient installation. Completing all 8 windows in one day with great results is exactly the experience we aim to deliver. We truly appreciate your support and hope you enjoy your new windows! Best regards Irina and team at Trust Build Windows and Doors.

    Reply created 10 Jun 2025
  • Review from Customer of Trust Build
    Rating: 5 out of 5
    Review left on 19 Jan 2025

    Windows and door

    After looking into many companies I decided to go with Trust Build windows and doors. They replaced 17 windows and a patio door. I am happy to say that it was the right decision to go with this company. IIiya the product expert explained everything, addressed all my concerns and handled the job expertly. He brought product samples, explained options and differences, comparing other products I had seen and it was quite informative. The pricing was very fair and competitive and the product quality looks really good. The crew that came were polite and did exactly what I expected, an excellent job!. They covered all floors with drop mats, the furniture with plastic and cleaned up any mess after the job was done. I was very impressed with the crew as they worked professionally and efficiently with a high energy level. I'm totally impressed with the quality of the windows and the quality of the installation. I would definitely recommend IIiya and Trust Build for their exceptional quality work and customer satisfaction for your window and door needs.

    Answer from pro:

    Thank you so much for your detailed and thoughtful review! We’re absolutely thrilled to hear that you’re happy with your decision to go with Trust Build for your 17 windows and patio door replacement. IIiya and the entire team take great pride in providing clear, honest guidance and top-notch service, so it’s wonderful to know their efforts made such a strong impression. We’re especially glad the installation team met your expectations with their professionalism, care, and attention to detail. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Enjoy your new windows and door, and thank you again for trusting us with your home! Best Regards, Irina and team at Trust Build Windows and Doors

    Reply created 10 Jun 2025
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2024

    Professional companhy

    We hired Trust Build to replace patio & entrance doors plus bay window. The whole company provides a professional service in due course especially the installation team. We have doors and bay window installed yesterday and the installation guys put their heart to do the job especially Paul spend an extra effort to make sure everything is done in a professional way. We will definitely recommend anyone who wants to have doors and window to be replaced,

    Answer from pro:

    Thank you Anthony for your fantastic review! We’re so glad to know that you’re happy with our products and services. At Trust Build Windows and Doors, we strive to provide top-quality work and excellent customer care, and it’s rewarding to see that reflected in your experience. We look forward to serving you again in the future!

    Reply created 21 Nov 2024
  • Review from Customer of Trust Build
    Rating: 5 out of 5
    Review left on 19 Oct 2024

    Best installation service

    Iliya is very patient, courteous and professional and Slava is very cooperative, courteous and also professional. Highly recommend this company if anyone is looking for reliable service.

    Answer from pro:

    Thank you so much for your wonderful review! We’re thrilled to hear that you had a 5-star experience with Trust Build Windows and Doors. Your satisfaction means the world to us, and we’re delighted we could meet your expectations. If you ever need anything in the future or have questions, feel free to reach out. We truly appreciate your support and trust in our services!

    Reply created 21 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2024

    New Windows & Front Door

    Trust Build Windows and Doors were hired to replace 45 year old windows with beautiful new energy efficient windows and front door. Iliya the sales rep was a delight to work with. He was very knowledgeable and accommodating and took the time to bring us to showrooms for full product reviews and explanations of what we would be getting. The installation lead Slava was also great to work with. Very professional and polite and they cleaned the house up completely after the job was done. He really cared about his work and the finished product. Even their mason Peter who helped with some brick fix work was awesome. Overall their product and team are excellent and come at very affordable prices (I compared over a dozen companies). I would definitely work with this company again.

    Answer from pro:

    Thank you Paul so much for your amazing review! We are thrilled to hear that you had a positive experience with Trust Build Windows and Doors. Our team is dedicated to providing high-quality products and exceptional customer service, so it's wonderful to know we met your expectations. If you ever need anything in the future or have more projects, feel free to reach out. We're always here to help. Thanks again for trusting us with your home improvement!

    Reply created 23 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2024

    Windows and Doors

    Everything went smooth and had all windows and doors replaced in a single day. Price is what you pay value is what you get.

    Answer from pro:

    Thank you Mike so much for your kind words and fantastic review! We're thrilled to hear that you had a positive experience with Trust Build Windows and Doors. Our team is dedicated to providing top-quality service and products, and it's wonderful to know we met your expectations. Your satisfaction means the world to us, and we're grateful for your trust in our work. If you ever need anything in the future, please don’t hesitate to reach out. We're always here to help! Thanks again for choosing us for your windows and doors needs! Warm regards, The Trust Build Windows and Doors Team

    Reply created 20 Sep 2024
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