Trust Build
Trust Build
Rating: 5 out of 555143 reviews

All reviews (143)

  • Sue
    Rating: 5 out of 5
    Review left on 31 Aug 2023

    Excellent service

    Trust build was amazing and delivered top-notch quality windows. From the moment I contacted Trust Build, their customer service was impeccable. They listened to my requirements and provided tailored recommendations that suited my needs perfectly. The installation process was smooth and efficient, thanks to their team of excellent workers who displayed great attention to detail. The quality of the windows exceeded my expectations - they're not only aesthetically pleasing but also energy-efficient, which has noticeably reduced my energy bills. Trust Build truly lives up to their name, and I wholeheartedly recommend them for anyone in need of reliable and high-quality windows.

    Answer from pro:

    We sincerely appreciate your thoughtful review, Sue. Your satisfaction is our top priority, and we're thrilled to hear that Trust Build's team met your expectations. We're committed to delivering top-notch service and high-quality windows to all our clients. Thank you for recommending Trust Build, and we look forward to serving you again in the future.
    Reply created 17 Jan 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 30 Aug 2023

    Entrance door & Large Balcony Door

    I begin shopping for quotes on replacing my front door and balcony door, and I thought it was going to be impossible to find a company that had quality products and was still within my budget. The people that came to give me quotes were in attentive to my needs and insensitive to my budget. Iliya from Trustbuild was a lifesaver. He showed up on time and was very respectful understanding, and, professional. He took the time to explain the pros and cons of the different types of products that they had, and helped me find what best suited my needs. He was not pushy, and he was genuinely concerned with making sure I was satisfied with my decision, he did not only care about getting a deposit and moving on like other companies did. The installer Vadim was just as efficient and respectful. The installers did a fantastic job of making sure not to damage my floors walls or any of my other property. You could tell they wanted to do a quality job with their installation and they took the time to make sure everything was done right and sealed up properly I am extremely satisfied with the level of professionalism service and quality product that I received and I would highly recommend anybody interested in replacing their windows and doors to give Iliya a call and youll see exactly what Im talking about. Thank you, Iliya, Redeem, and Trustbuild windows and doors. You have made our home more beautiful, and we look forward to doing business again in the future with you. Rocco

    Answer from pro:

    Dear Rocco, We greatly appreciate you taking the time to share your experience with us. It brings us immense joy to know that Iliya and our team at Trust Build were able to meet and exceed your expectations. We always strive to provide quality products and exceptional service, all while being considerate of your budget. Iliya is indeed a dedicated professional who genuinely cares about our customers' needs. We're thrilled he could assist you in finding the best solutions for your front door and balcony door replacement. Our commitment to being respectful, attentive, and understanding is unwavering, and it's wonderful to hear that it made a positive impact on your experience. We're also delighted to hear that the installation process, led by Vadim, went smoothly and that our team took great care to ensure your property remained undamaged. Your satisfaction and trust in our work mean the world to us. Thank you for choosing the Team of Trust Build Windows and Doors. It was a pleasure serving you, and we eagerly look forward to the opportunity to work with you again in the future. Your kind recommendation means a lot to us. Warm regards, Team of Trust Build Windows and Doors
    Reply created 30 Aug 2023
  • Dima Holubev
    Rating: 5 out of 5
    Review left on 25 Aug 2023

    Sliding Door

    I'm excited to leave a glowing review for the backyard sliding door, and I must mention the excellent support I received from salesperson Iliya. Their extensive product knowledge and attentive assistance truly made a difference. With Iliya's guidance, I was able to find a sliding door that perfectly matches my home's aesthetic and my practical needs. The door's seamless operation and elegant design have transformed my living space, and I'm grateful to Iliya for their exceptional customer service.

    Answer from pro:

    Thank you so much, Dima, for your wonderful review! We're thrilled to hear that you're enjoying your new backyard sliding door. Iliya is indeed a valued member of our team, and we're delighted that their product knowledge and attentive assistance had such a positive impact on your experience. It's fantastic to know that the sliding door not only complements your home's aesthetic but also meets your practical needs seamlessly. We're dedicated to transforming living spaces, and your feedback reaffirms our commitment to exceptional customer service. If you ever need further assistance or have more projects in mind, don't hesitate to reach out. Your satisfaction is our priority! Team of Trust Build Windows and Doors
    Reply created 26 Aug 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2023

    Another great experience

    I had the pleasure contacting Trust Build once more for few extra doors (exterior) I decided to change in my house. Sergi once more was extremely helpful providing us with a great product in a timely manner and a fair price. The job was done professionally by Slava and his crew timely and clean as always and the place was left literally spotless. Thanks again Trust build for a job well done!

    Answer from pro:

    Dear Tassos, Thank you so much for choosing Trust Build once again for your home improvement needs and for taking the time to share your experience. We are delighted to have had the opportunity to serve you and to hear that your experience was yet again a great one. Sergi and our team are dedicated to delivering excellent products and services, and we're thrilled that you found our doors to be of high quality and reasonably priced. It's fantastic to know that Slava and his crew maintained their professionalism, completing the job efficiently and leaving your place spotless. Your kind words and continued trust mean the world to us. We're honored to have been a part of enhancing your home. Should you need any further assistance or have more projects in mind, please don't hesitate to reach out. We're here to provide you with top-notch service. Thank you once again for your support and for allowing us to be a part of your home improvement journey. Warm regards, Team of Trust Build Windows and Doors
    Reply created 22 Aug 2023
  • Denica Johnson
    Rating: 5 out of 5
    Review left on 21 Aug 2023

    Windows and Doors Replacement

    You can TRUST this company!!!!! More specifically Iliya and Slava's team. In our experience, throughout the entire process, we felt understood, respected, and secure in our choice to have this team replace our windows and doors. Zero regrets. I cannot say enough good things about Iliya and Slava. Their team recently (back in April) replaced 20 windows + 5 doors (3 sliding). I was particularly impressed with both Iliya and Slava's workmanship, which was nothing short of exceptional. They and their team were incredibly thorough and meticulous in every step of the process. Their expertise and extensive skills were immediately apparent and made all the difference, especially in the final result. Which seems absolutely perfect! Throughout the project, Iliya and Slava exemplified the highest level of professionalism and dedication to their craft. They took their time to ensure that every detail was perfect and never cut corners on quality, including the company used to manufacture the windows and doors, the quality, the way they were packaged and delivered. Everything was top notch. No leaks, everything insulated where it needs to be, sealed, secure. And they were extremely clean and respectful of our home, a true testament to their commitment to customer satisfaction. I was blown away by Iliya's ability to answer all of our questions, his patience, kindness and how he not only eased any concerns we had, he also shared his insights and recommendations, which lead us to choosing THE perfect color for this house. He went above and beyond to make sure that we were happy with the finished product and truly exceeded our expectations. Without a doubt, this company deserves more than just five stars. I would highly recommend Iliya and Slava for any windows and doors project.

    Answer from pro:

    Dear Denica, Thank you so much for taking the time to share your wonderful experience with us! We are absolutely thrilled to hear about your positive journey with Iliya and Slava's team. It's fantastic to know that throughout the process of replacing your windows and doors, you felt understood, respected, and secure in your choice. We greatly appreciate your kind words about Iliya and Slava's workmanship, their attention to detail, and their dedication to ensuring every step of the process was meticulously handled. Your satisfaction with the final result and their commitment to quality means the world to us. We are delighted that Iliya's expertise, insights, and recommendations helped you choose the perfect color for your house. Providing exceptional service and exceeding your expectations is what we always strive for. Your recommendation truly warms our hearts. Thank you once again for your trust and for choosing us for your windows and doors project. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority. Warm regards, Team of Trust Build Windows and Doors
    Reply created 21 Aug 2023
  • Customer of Trust Build
    Rating: 5 out of 5
    Review left on 20 Aug 2023

    Window and patio door upgrades

    We recently used Trust Build Windows and Doors to replace all the windows and patio door in our house. The new windows and door, which were competitively priced, look absolutely amazing. We couldn't be happier with the result. We are also highly satisfied with the process, from start to finish. The salesperson brought samples for us to review, clearly explained the product features and prepared the contract in a timely manner. The installation team was super efficient, professional and attentive to detail. They showed up on time, cleaned after themselves and maintained great communication with us. Alex and the office staff were always available to answer questions. We would definitely use this company again and would recommend it to anyone looking at upgrading their doors or windows.

    Answer from pro:

    Dear Private User, Thank you for taking the time to share your fantastic experience with Trust Build Windows and Doors. We're thrilled to hear that your window and patio door replacement project resulted in such amazing results, and we truly appreciate your kind words. It's wonderful to know that you found our products to be competitively priced and that they met your expectations in terms of appearance. We aim to provide top-notch quality that brings satisfaction to our customers. We're equally delighted that the entire process, from start to finish, left you highly satisfied. Our team takes great care in ensuring a seamless experience, from sales to installation. Your compliments about our salesperson's clear explanations, timely contract preparation, and the professionalism of our installation team are truly appreciated. We're here to make sure all your questions are answered and that you're well taken care of. It's great to hear that Alex and our office staff were accessible whenever you needed assistance. Thank you for considering us for future projects and for recommending Trust Build to others. Your support means the world to us, and we look forward to any opportunities to serve you again in the future. Warm regards, Team of Trust Build Windows and Doors
    Reply created 24 Aug 2023
  • HomeOwner
    Rating: 4 out of 5
    Review left on 9 Jul 2023

    Glass doors and front door replacement

    we install patio and main doors and we had some issue and Support person Alex is very helpful to resolve our issue.

    Answer from pro:

    Dear Jessy, Thank you for taking the time to share your experience with us. We're delighted to hear that you had a chance to work with our support person, Alex, and that he was able to assist you in resolving the issues you encountered with the installation of your patio and main doors. At Trust Build Windows and Doors, customer satisfaction is of utmost importance to us, and we're pleased to know that Alex was able to provide you with the necessary support to address any concerns you had. We understand that sometimes unexpected challenges can arise, and we're committed to ensuring that these situations are promptly and effectively addressed. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. Your feedback helps us continually improve our services and deliver the best possible experience to our valued customers. Thank you once again for choosing Trust Build Windows and Doors. We look forward to serving you in the future. Best regards, Team of Trust Build Windows and Doors
    Reply created 21 Aug 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2023

    New Front Door

    Used Trust Build for our new front door and to sum it up in 1 word.... AMAZING! From working through the quote to instalation Trust made the process very easy! Quick responses and quality product, there isn't a day that we do not get a compliment on how nice our front door looks! Thank you to Alex and the team at Trust Build!

    Answer from pro:

    Dear Mauri, We are absolutely thrilled to receive your amazing review of Trust Build Windows and Doors! Thank you for choosing us for your new front door, and we are delighted to know that the entire process was easy and seamless for you. At Trust Build, we prioritize quick responses and efficiency in every step, from working through the quote to the installation. Your satisfaction is our top priority, and we are glad that our team was able to deliver a quality product that meets your expectations. It's fantastic to hear that your new front door has garnered compliments from others. We believe that a beautiful and well-crafted front door can enhance the overall aesthetics of your home and create a welcoming atmosphere for everyone who visits. On behalf of Alex and the entire team at Trust Build Windows and Doors, we want to express our heartfelt gratitude for your kind words and for putting your trust in us. If there's anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. Once again, thank you for choosing Trust Build, and we hope to have the opportunity to serve you again in the future. Best regards, The Trust Build Windows and Doors Team
    Reply created 20 Jul 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2023

    Windows and Doors

    Excellent service from the first time we met Alex. We are thrilled with the quality of the products. Trust build is professional and dedicated to their customers. The installers did an amazing job. We will highly recommend Alex and Trust Build. True professionalism

    Answer from pro:

    Dear Gianna, Thank you for sharing your kind words about your experience with Trust Build Windows and Doors. We are delighted to hear that you had an excellent service right from the moment you met Alex. Our commitment to providing top-quality products is at the forefront of everything we do. It brings us joy to know that you are thrilled with the quality of our products. We believe in going the extra mile to ensure our customers' satisfaction. Professionalism and dedication to our customers are core values for us, and we are pleased to hear that you noticed these qualities in our team. Our goal is to provide a seamless and enjoyable experience for every customer, and it's gratifying to know that we achieved that with you. Our installers take great pride in their work, and it's wonderful to hear that they did an amazing job during your installation. We believe in delivering results that exceed expectations, and your positive feedback confirms that we are on the right track. Thank you for recommending Alex and Trust Build. We truly appreciate your kind gesture and look forward to serving you or anyone you recommend in the future. If you have any further comments or questions, please feel free to reach out. Thank you once again for choosing Trust Build Windows and Doors. Best regards, The Trust Build Windows and Doors Team
    Reply created 20 Jul 2023
  • Customer of Trust Build
    Rating: 5 out of 5
    Review left on 4 Jun 2023

    Trust Build Windows and Doors windows installers

    I recently had the pleasure of working with Trust Build Windows and Doors for the installation of new windows in my house, and I must say that I am thoroughly impressed with their service. From start to finish, they exhibited a level of professionalism and expertise that exceeded my expectations. During the initial visit to my house, they meticulously assessed the windows and their layout. They wanted to ensure that the installation would yield the best outcome for me, taking into consideration factors such as lighting, ventilation, and aesthetics. Furthermore, the team at Trust Build Windows and Doors was exceptional in their communication. They patiently explained all the options available to me, along with the pros and cons of each type of window, frame and different installation configurations. Trust Build Windows and Doors kept their promise of starting the installation on time and completing it within the estimated time-frame of two days. The installers were remarkably professional and skilful, ensuring that not a single surrounding wall or paint was damaged during the process. They cleaned up all debris after completing the work. Now that the new windows are in place, I am extremely pleased with the results. Not only do they look fantastic, but they have also made a noticeable difference in the comfort of my home. I no longer need to rely on the air conditioning as much as I did last summer I wholeheartedly recommend Trust Build Windows and Doors, I am delighted with the outcome of their work, and I will undoubtedly consider them for any future projects.

    Answer from pro:

    Dear valued customer, Thank you so much for sharing your wonderful experience with Trust Build Windows and Doors. We are thrilled to hear that our team exceeded your expectations with their professionalism and expertise throughout the entire process. It's great to know that our meticulous assessment, clear communication, and timely installation made a positive impact on your home. We take pride in delivering high-quality service, and your satisfaction with the new windows and their noticeable impact on the comfort of your home is truly rewarding. Your recommendation means a lot to us, and we look forward to the opportunity to assist you with any future projects. If you have any further feedback or questions, please don't hesitate to reach out. Thank you once again for choosing Trust Build Windows and Doors! Best regards, The Trust Build Windows and Doors Team
    Reply created 20 Jul 2023