Trust Build reviews (148)

Review from Shannon Lewke
Rating: 5 out of 5
Review left on 11 Sep 2024
so glad we chose Trust Build
We did our whole house with Alex and his team including windows, doors, garage and masonry. From start to finish we were in good hands, no pressure, explained everything so we felt comfortable, a ton of selection with amazing design advice, we couldn't be happier with the price, the process and especially the final result. People have stopped to compliment our home, feels brand new again but even better. So happy with Trust Build Window and Doors!!
Answer from pro:
We are incredibly grateful Shannon for your amazing review! It’s wonderful to know that you’re happy with our service at Trust Build Windows and Doors. We work hard to provide the best for our clients, and your kind words truly motivate us. We look forward to serving you again in the future. Thank you for choosing us!
Reply created 13 Sep 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Sep 2024
Project: 3 windows and Kitchen garden door
Ilaya is an excellent presenter. He did not only explain the quality if his windows but also show us. Also, I like the fact that his company is now pushing you to buy their product. Third, it was the best price we got among 4 companies. Lastly, Their installation was seemless. Ilaya came to rescue me after the installation. I was leaning the windows and door. And of course I scratched the caulking. My mistake but Ilaya came the following week and fix it. Now it is perfect. Thank you guys.
Answer from pro:
Thank you Meissyal for the fantastic review! We’re so pleased to hear that you had a great experience with Trust Build Windows and Doors. It’s always rewarding to know our efforts made a difference. We appreciate your trust in us and look forward to helping you with any future window and door needs!
Reply created 13 Sep 2024
Review from Monica Kim-Taylor
Rating: 5 out of 5
Review left on 7 Sep 2024
Windows and Doors installation and supply
Outstanding Service and Quality! I am thoroughly impressed with the exceptional service and quality provided by TrustBuild Windows and Doors. From the very beginning, Iliya, our sales representative, was incredibly patient and attentive to all my concerns regarding style and color. He went above and beyond by bringing a window sample in the color I was considering to help me make a confident decision. The communication throughout the entire process was flawless. On the installation day, I was amazed by the efficiency and craftsmanship of the installers, Slava and his team. They worked diligently and with great respect for my home. I couldn't be happier with the results and absolutely love my new windows. Additionally, Iliya returned at the end of the installation to ensure everything was perfect and that I was completely satisfied. I highly recommend both Iliya and TrustBuild to anyone looking to upgrade their windows and doors. Their commitment to quality and customer care is truly exceptional.
Answer from pro:
Thank you so much Monica for the amazing 5-star review! We're thrilled to hear that you're happy with the service and products from Trust Build Windows and Doors. It was a pleasure working with you, and we’re proud to have been a part of your project. Your feedback means a lot to us, and we look forward to assisting you again in the future!
Reply created 13 Sep 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Aug 2024
New windows and doors installation
Right from the beginning, Iliya, the salesperson from Trustbuild was incredibly responsive. Trustbuild offered competitive pricing on the installation of 14 new windows and 2 new doors in my home. The installers, Slava and his Team, and mason Peter and his team were absolutely phenomenal, working efficiently to ensure every window was installed with precision and care. Their professionalism and dedication were evident throughout the process. I highly recommend Trustbuild for anyone in need of high-quality windows and impeccable service.
Answer from pro:
We greatly appreciate your 5-star review Riyadul! It’s wonderful to know that your experience with Trust Build Windows and Doors was a positive one. Your satisfaction is our priority, and we’re delighted that our team delivered the quality and service you expected. Thank you for choosing us, and we look forward to being part of your future home improvement projects!
Reply created 13 Sep 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Aug 2024
Great windows.
The quality of the windows are excellent. The installers are very professional, communication was very transparent and done in timely manner.The management is excellent and workmanship exceeded my expectations. Highly recommended!
Answer from pro:
Thank you Mila for taking the time to leave such a positive review! We’re so glad to hear that you were satisfied with our service and the quality of the windows and doors. At Trust Build Windows and Doors, we strive to exceed our clients' expectations, and it’s great to know we’ve done that for you. We truly value your feedback and look forward to assisting you with any future projects!
Reply created 13 Sep 2024
Review from Customer of Trust Build
Rating: 5 out of 5
Review left on 27 Jun 2024
Fantastic. Look no further.
We had the pleasure of working with Iliya from Trust Build and his team (Slava - window installer and Peter (brick layer) for our window project. Peter and his co-worker made a phenomenal brick cut out (super clean job) and worked like a machine to get the job done in a perfect and timely manner. Slava and his team was also excellent at the window installation and completed the job in 1 day! Overall, contacting Iliya was very easy and he is a great and friendly person to work with! Iliya, Slava and Peter and their team were amazing to work with and the process was so smooth and easy. I highly recommend this company!
Answer from pro:
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with Trust Build Windows and Doors. Our team is committed to providing quality service and top-notch products, so it's fantastic to know that we met your expectations. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We truly appreciate your support and look forward to working with you again!
Reply created 13 Sep 2024
Review from Charline Simon
Rating: 5 out of 5
Review left on 16 Jun 2024
New windows and front door
Sergei was very quick to respond to my HomeStars request and came to see the house a few days later. He provided helpful advice and a reasonable quote for a very good range of products and a lot of options to chose from. Everything was delivered and installed professionally as promised. The final result looks great, we love our new door and windows, and we would hire Sergei and his team again without hesitation.
Answer from pro:
Dear Charline, Thank you for sharing your positive experience with Trust Build Windows and Doors! We’re thrilled to hear that Sergei was responsive and provided helpful advice. Our commitment to professionalism and quality installation is unwavering, and we’re delighted that you love your new door and windows. Should you need any further assistance or have future projects, don’t hesitate to reach out. Sergei and our team look forward to serving you again! Warm regards, Trust Build Windows and Doors
Reply created 18 Jun 2024
Review from Stacy Long
Rating: 5 out of 5
Review left on 29 May 2024
Very pleased
I set out to replace 10 windows (40+years old). From the get go I got a good feeling from speaking with Sergei about my project. He was knowledgeable and gave good advice. I got 3 estimates that week and felt the best about dealing with him. And he came in with the best estimate! The guys showed up yesterday right on time and everything was done quickly and well. My windows look great! Thanks!
Answer from pro:
? We appreciate your positive feedback, Stacy! Our team is delighted that your window replacement project proceeded smoothly. Sergei’s expertise and advice, combined with our efficient work, have resulted in stunning windows for your home. If you have any more home improvement needs, feel free to reach out. Cheers to your upgraded windows! ?✨?
Reply created 15 Jun 2024
Review from Lev Marder
Rating: 5 out of 5
Review left on 18 Apr 2024
Great communication and quality of work
-Ilya explained all the options very clearly and took the time to walk us through the process. We changed five windows in total both upstairs and downstairs -price was very reasonable and we did compare with three other bids. Combined with the excellent communication, Trust Build was unbeatable -Slava, who installs the windows, is incredibly professional as well. Very reliable and went above and beyond the task, as I didn't finish taking all the coverings off the windows. Very much appreciate his work on the windows. Left everything clean and tidy too!
Answer from pro:
Dear Lev, Thank you so much for taking the time to share your experience with Trust Build! We truly appreciate your feedback. 1. Clear Communication and Expert Guidance: Ilya is an invaluable member of our team, and we’re thrilled to hear that he provided clear explanations and guided you through the process. Transparency is essential, especially when it comes to home improvements. 2. Competitive Pricing and Unbeatable Value: We’re delighted that you found our pricing reasonable and competitive. Trust Build aims to provide exceptional value, and we’re glad that our bid stood out among the others. Your trust in us means a lot! 3. Slava’s Professionalism: Slava takes great pride in his work, and it’s evident from your feedback. Going above and beyond—even handling the window coverings—shows his commitment to excellence. Leaving everything clean and tidy is the mark of a true professional. Lev, thank you for choosing Trust Build for your window replacement project. If you ever need further assistance or have more home improvement plans, don’t hesitate to reach out. We’re here to help! Warm regards, The Trust Build Team ??
Reply created 12 May 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Apr 2024
Window and doors
Window and door replacement done quick and amazing quality. Total reliability. Company is a gem.
Answer from pro:
Thank you for sharing your experience with Trust Build Windows & Doors! We’re thrilled to hear that your window and door replacement was both quick and of amazing quality. Reliability is at the core of our service, and we’re delighted that you found us to be a gem of a company. If you have any more home improvement needs in the future, don’t hesitate to reach out. We’re here to help! Warm regards, The Trust Build Team ??
Reply created 12 May 2024