Trust Build

Rating: 5 out of 5

Trust Build reviews (148)

  • Review from Customer of Trust Build
    Rating: 5 out of 5
    Review left on 28 Nov 2023

    Seamless Window Replacement in Vaughan

    We recently had 13 of our windows replaced in our home. The Trust Build team made the process very easy and smooth starting with Iliya who was very patient answering all of our questions and explaining everything very clearly. The installer Slava was very efficient and professional and the team was able to finish the project within a day, leaving not a single piece of debris behind (inside or outside of the house). We would definitely recommend this company if you're looking for reliable and professional window installation service in the GTA.

    Answer from pro:

    Dear Private User, Thank you for sharing your positive experience! We're delighted to hear that Trust Build, with Iliya's clear explanations and Slava's efficient work, made your window replacement smooth and hassle-free. We appreciate your recommendation and are here for any future needs you may have.

    Reply created 5 Jan 2024
  • Review from Alex S
    Rating: 5 out of 5
    Review left on 17 Nov 2023

    Great Work

    We had ten windows replaced in June 2023. The first thing we noticed since the replacement is that we dont hear the noise from outside as much, which makes a huge difference in my household. It was very easy and inviting to work with Iliya, who was able to explain to us the entire process from A-Z . We are happy overall with the windows and installation, and felt right away that we worked with serious business people. I also want to mention Zamir, who was a phenomenal installer. He was very professional and deliberate with his work. He was able to complete the installation with precision and left no room for error.

    Answer from pro:

    Dear Alex, Thank you so much for taking the time to leave us this fantastic review. We are thrilled to hear that you're enjoying the benefits of your new windows, especially the noise reduction. We're glad that Iliya was able to guide you through the process and make it easy and understandable. At Trust Build Windows and Doors, we always aim to provide our customers with the best service and it's wonderful to hear that we met your expectations. Your kind words about Zamir are greatly appreciated. We're proud to have him on our team and we're glad to hear that his professionalism and precision made a positive impact on your installation experience. Thank you once again for choosing Trust Build Windows and Doors. We appreciate your business and look forward to serving any of your future needs. Best Regards, Trust Build Windows and Doors Team

    Reply created 20 Nov 2023
  • Review from Customer of Trust Build
    Rating: 5 out of 5
    Review left on 13 Nov 2023

    Full window replacment

    From the onset of our project to the final installation, Trust Build Windows demonstrated exceptional professionalism and craftsmanship. The journey began with a comprehensive consultation where our needs and preferences were meticulously understood. Their representative, Iliya, was more than just a point of contact; he was a true ambassador of the company's exemplary customer service ethos. Iliya guided us through every step with patience and expertise, ensuring that our choices in design and materials were perfectly aligned with our vision. His attention to detail and commitment to our satisfaction was evident in every interaction. The installation process was seamless, carried out by skilled technicians who were both efficient and respectful of our space. The end result was nothing short of remarkable. The quality of the windows, coupled with the precision of their installation, has transformed our home both aesthetically and functionally. Trust Build Windows has not only met but exceeded our expectations. Their commitment to excellence was apparent from start to finish, making the entire experience hassle-free and enjoyable. Iliya, as a representative of Trust Build Windows, has set a high bar for customer service, and it is this level of service that makes me confidently recommend them to others.

    Answer from pro:

    Dear Customer, Thank you for taking the time to leave such a detailed and glowing review. We are thrilled to hear that you had a positive experience with Trust Build Windows from start to finish. Your kind words about Iliya are greatly appreciated. We're proud to have him on our team and we're glad to hear that his professionalism, patience, and expertise made a positive impact on your project. We always aim to provide our customers with the best service and it's wonderful to hear that we met and exceeded your expectations. We're also delighted to know that you're satisfied with the quality of our windows and the precision of their installation. Our goal is to transform homes both aesthetically and functionally, and we're glad we could achieve that for you. Thank you once again for choosing Trust Build Windows and Doors. We appreciate your business and your recommendation. We look forward to serving any of your future needs. Best Regards, Trust Build Windows and Doors Team

    Reply created 20 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2023

    Amazing result

    My experience with Trust Build windows and doors has been absolutely fantastic from the first call from Alex , first visit from Sergio up to installation of my new windows and doors. I used Trust Build to replace my 3 windows, bay window, main door and patio door and I will definitely use them for my remaining windows.

    Answer from pro:

    Dear Kaan'la, Thank you for taking the time to share your wonderful experience with Trust Build Windows and Doors. We're thrilled to hear that your journey with us, from your initial contact with Alex to the installation of your new windows and doors, has been nothing short of fantastic. At Trust Build, we take immense pride in delivering top-notch service, and it's heartening to know that Sergio and the rest of our team were able to meet and exceed your expectations. Replacing multiple windows and doors is a significant home improvement, and we're delighted that you've entrusted us with this project. We look forward to being of service to you again when it comes time to replace your remaining windows. Your continued trust means the world to us, and we can't wait to continue enhancing the comfort, energy efficiency, and beauty of your home. Thank you for choosing Trust Build Windows and Doors. If you ever have any more questions or need further assistance, please don't hesitate to reach out to us. Your satisfaction is our priority. Warm regards, The Trust Build Windows and Doors Team

    Reply created 1 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2023

    Great work

    They did a great job the windows looks great and they finished the job in one day and cleaned all the mess up. I definitely recommend the Trust build Windows to all who are looking for great quality and best service.

    Answer from pro:

    Dear Adela, We're thrilled to receive your positive feedback about Trust Build Windows. It's fantastic to hear that you're pleased with the job we did, and that your new windows not only look great but were installed with efficiency and cleanliness in mind. Our team takes great pride in providing high-quality service and ensuring that our customers are satisfied. Your recommendation means the world to us, and we appreciate your trust in our work. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to provide you with the best service and support possible. Thank you for choosing Trust Build Windows, and we're grateful for your kind words. Warm regards, The Trust Build Windows and Doors Team

    Reply created 1 Nov 2023
  • Review from Sue
    Rating: 5 out of 5
    Review left on 31 Aug 2023

    Excellent service

    Trust build was amazing and delivered top-notch quality windows. From the moment I contacted Trust Build, their customer service was impeccable. They listened to my requirements and provided tailored recommendations that suited my needs perfectly. The installation process was smooth and efficient, thanks to their team of excellent workers who displayed great attention to detail. The quality of the windows exceeded my expectations - they're not only aesthetically pleasing but also energy-efficient, which has noticeably reduced my energy bills. Trust Build truly lives up to their name, and I wholeheartedly recommend them for anyone in need of reliable and high-quality windows.

    Answer from pro:

    We sincerely appreciate your thoughtful review, Sue. Your satisfaction is our top priority, and we're thrilled to hear that Trust Build's team met your expectations. We're committed to delivering top-notch service and high-quality windows to all our clients. Thank you for recommending Trust Build, and we look forward to serving you again in the future.

    Reply created 17 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Aug 2023

    Entrance door & Large Balcony Door

    I begin shopping for quotes on replacing my front door and balcony door, and I thought it was going to be impossible to find a company that had quality products and was still within my budget. The people that came to give me quotes were in attentive to my needs and insensitive to my budget. Iliya from Trustbuild was a lifesaver. He showed up on time and was very respectful understanding, and, professional. He took the time to explain the pros and cons of the different types of products that they had, and helped me find what best suited my needs. He was not pushy, and he was genuinely concerned with making sure I was satisfied with my decision, he did not only care about getting a deposit and moving on like other companies did. The installer Vadim was just as efficient and respectful. The installers did a fantastic job of making sure not to damage my floors walls or any of my other property. You could tell they wanted to do a quality job with their installation and they took the time to make sure everything was done right and sealed up properly I am extremely satisfied with the level of professionalism service and quality product that I received and I would highly recommend anybody interested in replacing their windows and doors to give Iliya a call and youll see exactly what Im talking about. Thank you, Iliya, Redeem, and Trustbuild windows and doors. You have made our home more beautiful, and we look forward to doing business again in the future with you. Rocco

    Answer from pro:

    Dear Rocco, We greatly appreciate you taking the time to share your experience with us. It brings us immense joy to know that Iliya and our team at Trust Build were able to meet and exceed your expectations. We always strive to provide quality products and exceptional service, all while being considerate of your budget. Iliya is indeed a dedicated professional who genuinely cares about our customers' needs. We're thrilled he could assist you in finding the best solutions for your front door and balcony door replacement. Our commitment to being respectful, attentive, and understanding is unwavering, and it's wonderful to hear that it made a positive impact on your experience. We're also delighted to hear that the installation process, led by Vadim, went smoothly and that our team took great care to ensure your property remained undamaged. Your satisfaction and trust in our work mean the world to us. Thank you for choosing the Team of Trust Build Windows and Doors. It was a pleasure serving you, and we eagerly look forward to the opportunity to work with you again in the future. Your kind recommendation means a lot to us. Warm regards, Team of Trust Build Windows and Doors

    Reply created 30 Aug 2023
  • Review from Dima Holubev
    Rating: 5 out of 5
    Review left on 25 Aug 2023

    Sliding Door

    I'm excited to leave a glowing review for the backyard sliding door, and I must mention the excellent support I received from salesperson Iliya. Their extensive product knowledge and attentive assistance truly made a difference. With Iliya's guidance, I was able to find a sliding door that perfectly matches my home's aesthetic and my practical needs. The door's seamless operation and elegant design have transformed my living space, and I'm grateful to Iliya for their exceptional customer service.

    Answer from pro:

    Thank you so much, Dima, for your wonderful review! We're thrilled to hear that you're enjoying your new backyard sliding door. Iliya is indeed a valued member of our team, and we're delighted that their product knowledge and attentive assistance had such a positive impact on your experience. It's fantastic to know that the sliding door not only complements your home's aesthetic but also meets your practical needs seamlessly. We're dedicated to transforming living spaces, and your feedback reaffirms our commitment to exceptional customer service. If you ever need further assistance or have more projects in mind, don't hesitate to reach out. Your satisfaction is our priority! Team of Trust Build Windows and Doors

    Reply created 26 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2023

    Another great experience

    I had the pleasure contacting Trust Build once more for few extra doors (exterior) I decided to change in my house. Sergi once more was extremely helpful providing us with a great product in a timely manner and a fair price. The job was done professionally by Slava and his crew timely and clean as always and the place was left literally spotless. Thanks again Trust build for a job well done!

    Answer from pro:

    Dear Tassos, Thank you so much for choosing Trust Build once again for your home improvement needs and for taking the time to share your experience. We are delighted to have had the opportunity to serve you and to hear that your experience was yet again a great one. Sergi and our team are dedicated to delivering excellent products and services, and we're thrilled that you found our doors to be of high quality and reasonably priced. It's fantastic to know that Slava and his crew maintained their professionalism, completing the job efficiently and leaving your place spotless. Your kind words and continued trust mean the world to us. We're honored to have been a part of enhancing your home. Should you need any further assistance or have more projects in mind, please don't hesitate to reach out. We're here to provide you with top-notch service. Thank you once again for your support and for allowing us to be a part of your home improvement journey. Warm regards, Team of Trust Build Windows and Doors

    Reply created 22 Aug 2023
  • Review from Denica Johnson
    Rating: 5 out of 5
    Review left on 21 Aug 2023

    Windows and Doors Replacement

    You can TRUST this company!!!!! More specifically Iliya and Slava's team. In our experience, throughout the entire process, we felt understood, respected, and secure in our choice to have this team replace our windows and doors. Zero regrets. I cannot say enough good things about Iliya and Slava. Their team recently (back in April) replaced 20 windows + 5 doors (3 sliding). I was particularly impressed with both Iliya and Slava's workmanship, which was nothing short of exceptional. They and their team were incredibly thorough and meticulous in every step of the process. Their expertise and extensive skills were immediately apparent and made all the difference, especially in the final result. Which seems absolutely perfect! Throughout the project, Iliya and Slava exemplified the highest level of professionalism and dedication to their craft. They took their time to ensure that every detail was perfect and never cut corners on quality, including the company used to manufacture the windows and doors, the quality, the way they were packaged and delivered. Everything was top notch. No leaks, everything insulated where it needs to be, sealed, secure. And they were extremely clean and respectful of our home, a true testament to their commitment to customer satisfaction. I was blown away by Iliya's ability to answer all of our questions, his patience, kindness and how he not only eased any concerns we had, he also shared his insights and recommendations, which lead us to choosing THE perfect color for this house. He went above and beyond to make sure that we were happy with the finished product and truly exceeded our expectations. Without a doubt, this company deserves more than just five stars. I would highly recommend Iliya and Slava for any windows and doors project.

    Answer from pro:

    Dear Denica, Thank you so much for taking the time to share your wonderful experience with us! We are absolutely thrilled to hear about your positive journey with Iliya and Slava's team. It's fantastic to know that throughout the process of replacing your windows and doors, you felt understood, respected, and secure in your choice. We greatly appreciate your kind words about Iliya and Slava's workmanship, their attention to detail, and their dedication to ensuring every step of the process was meticulously handled. Your satisfaction with the final result and their commitment to quality means the world to us. We are delighted that Iliya's expertise, insights, and recommendations helped you choose the perfect color for your house. Providing exceptional service and exceeding your expectations is what we always strive for. Your recommendation truly warms our hearts. Thank you once again for your trust and for choosing us for your windows and doors project. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority. Warm regards, Team of Trust Build Windows and Doors

    Reply created 21 Aug 2023
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