Better Care Appliance Repair

Rating: 4.7 out of 5

Better Care Appliance Repair reviews (85)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 May 2017

    Refrigerator not cold and frost in freezer

    I called Better Care Appliance Repair in the evening after 7pm and I was pleasantly surprised to find that they were still open. I was so glad that they were able to schedule my repair for the next day. When Don arrived, I explained the problem to him and he knew exactly what was wrong with my refrigerator. He gave me a price and fixed the problem in about an hour. My refrigerator and freezer are working perfectly again. I highly recommend this company. They are efficient, professional and the price they give is the price they charge.

    Answer from pro:

    Thank you for your positive review! Service excellence is our top priority!

    Reply created 10 May 2017
  • Review from Adrian
    Rating: 5 out of 5
    Review left on 9 May 2017

    Perfect service

    Perfect service. Don was the consummate professional - clean, friendly, knowledgeable, considerate, punctual. He diagnosed and repaired our appliances perfectly. We have zero complaints and I would not hesitate to call them again with any issues with any of our appliances. Highly recommended!

    Answer from pro:

    Thank you for your positive review! Service excellence is our top priority!

    Reply created 9 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2017

    Electric Range oven

    Total professionalism! The down arrow for the oven of my 20 year old Frigidaire electric range suddenly stopped working. I was amazed when they sent a Repairman within 2 hours of my contacting them, when other companies would not even respond. He could fix it but it would be costly so I wanted to weigh the cost of repair vs buying a new stove. The company even called me on a follow-up, to apologize for not fixing the oven, but told me to consider all options first. I might still fix the oven, but still wanted to see what new stoves were out there first. It cost me nothing so far, but Better Care Appliances will be the company I call for all my appliance repairs.

    Answer from pro:

    Thank you for your positive review! Service excellence is our top priority!

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2017

    Repair fridge

    Don was very professional and knowledge in his fields. He gives options available for the work required. That is why I call him back this time and would also for the future repairs.

    Answer from pro:

    Thank you! Service excellence is our top priority!

    Reply created 5 May 2017
  • Review from K. Mason
    Rating: 5 out of 5
    Review left on 4 May 2017

    Gas range: repair to oven and broiler (stove originally installed 1999).

    Don, the repairman, was very friendly and thoughtful, and did a great job. He found the problem and when we needed an additional part he ordered it and followed up promptly. He made sure the oven was working while we waited for the broiler part, and then installed it as soon as it arrived. I will certainly use this company the next time any of my appliances need servicing.

    Answer from pro:

    Thank you! Service excellence is our top priority!

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2017

    Fridge

    Two guys came and they were very professional and knowledgeable. Gave me good advice. Very efficient too.

    Answer from pro:

    Thank you! Service excellence is our top priority!

    Reply created 21 Apr 2017
  • Review from paul. M
    Rating: 5 out of 5
    Review left on 21 Apr 2017

    Fridge repair

    We highly recommend Robert from Better Care Appliances. He is fast, polite and very helpful, Thank you guys for the wonderful service.

    Answer from pro:

    Thank you! Service excellence is our top priority!

    Reply created 21 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2017

    Fridge repair

    I had an emergency and called this guys to fix my fridge, they were honest ,fair ,and professional ! Will definitely recommend to a friend and won't hesitate to use their service again .

    Answer from pro:

    Thank you! Service excellence is our top priority!

    Reply created 20 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2017

    Washer repair

    My washer broke down in the morning and I received fast friendly service by early evening! I am very happy with the work provided. Thanks Dan!

    Answer from pro:

    Thank you! Service excellence is our top priority!

    Reply created 10 Apr 2017
  • Review from Customer of Better Care Appliance Repair
    Rating: 0 out of 5
    Review left on 29 Mar 2017

    Microwave

    The control pad on my Samsung microwave didn't work. They came to replace it. The technician was cutting the pad because it didn't fit. He scratched the microwave as he was fitting it in. Finally, you can see that pad doesn't fit from far away, and you see how it is cut as well. They offered to replace it, but said I have to wait. This was in January; still haven't heard from them. The other option was a refund of $30.

    Answer from pro:

    Thank you for your review! We would like to make things right, please call us at 778-986-8277.

    Reply created 2 Apr 2017