AAA Waterproofing & Underpinning reviews (49)

Review from HomeOwner
Rating: 5 out of 5
Review left on 31 Aug 2020
Waterproofing the basement
Great work done in short timeframe. Really appreciate for making my basement dry again. Experienced team, professionally equiped...thx guys
Answer from pro:
Thanks
Reply created 31 Aug 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Aug 2020
Leaking Basement
AAA Waterproofing did a fantastic job in making my basement dry again. Prompt to finish the work, fair price, great attention to detail and cleaning the site afterwards. Very experienced crew with a lot of knowledge to share...Thanks for doing a great job on my house...cheers
Answer from pro:
Thank you Ned. It was great working for you!
Reply created 31 Aug 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 27 Aug 2020
Basement Waterproofing
I have to say this company is top notch. Their response time quality of work and customer service is the best I’ve ever seen. Thank you AAAwaterproofing for great job! I absolutely recommend this company to fix your issue!!
Answer from pro:
Fixing issues is what we do best! It was a pleasure working for you!
Reply created 28 Aug 2020
Review from Dennis Rossetti
Rating: 5 out of 5
Review left on 26 Aug 2020
Waterproofing leaks in basement
AAA was very efficient with the work to be done. The project, on a home that is almost 100 years old, was fully scoped out and was done in a very timely manner. The owner of the company was always on site inspecting work in progress. When the job was done, everything was cleaned up. They did a great job.
Answer from pro:
Thank you Dennis! It was a pleasure to work for you.! You are truly a 10 star customer.
Reply created 27 Aug 2020
Review from Farhad Yusupov
Rating: 5 out of 5
Review left on 20 Aug 2020
Waterproofing
Reasonable price and professional service. The company you can trust. No more wet basement. Now I can sleep tight when it rains. Would recommend to everyone. Thank you Zbishek and the crew .
Answer from pro:
Thank you Farhad! You can definitely sleep tight now. All the issues have been fixed and we are glad that we could do it for you.
Reply created 21 Aug 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 May 2020
Waterproofing
My experience AAA Waterproofing & Underpinning was outstanding ! These guys are very responsive, professional , timely and good communicators, which is important to his customers AND his vendors - we appreciate it!
Answer from pro:
Thank you Sarah, we are happy that we could help. It was a pleasure working for you.
Reply created 25 May 2020
Review from jeanbombardier11
Rating: 5 out of 5
Review left on 4 Nov 2019
Basement walkout
After a bad experience with our first contractor (whose sub-par excavation and underpinning work put our home at risk) we frantically searched for a reputable professional that had lots of experience in basement walkouts. After a few weeks of focused searching, we received a recommendation to use AAA Waterproofing & Underpinning. Right away, I knew we had hired the right team for the job. Ziggy was at the site every morning to guide his team on the day’s work and to give me an update on what they would be working on. Ziggy and his crew were very professional, always putting booties on over their boots when they came into the home and laying down drop sheets to protect the floors and stairs to the basement. Arvis was extremely punctual and arrived early at the house every day. He was extremely professional, courteous, knowledgeable and I felt confident in his ability to translate the technical drawings into the excavation, underpinning, concrete form work for the stair walls, stairs, not to mention drain and sump pump installation. It was a huge relief to have such a knowledgeable and professional company working on our home - especially after worrying that the back wall might collapse due to the previous contractor’s poor work and judgement. I would highly recommend AAA Waterproofing & Underpinning for your basement walkout, waterproofing or underpinning job.
Answer from pro:
Thank you very much for kind words! It was a pleasure to work for the customer that understands and appreciate the scope of work that we have to deal with. Enjoy your new walkout!
Reply created 4 Nov 2019
Review from Customer of AAA Waterproofing & Underpinning
Rating: 5 out of 5
Review left on 31 Oct 2019
Great Work, Great Price, Dry Basement!
After taking possession of my new home, I was dismayed to discover water coming into my basement after every rainfall. I spoke with Ziggy and he came out immediately, quoted me a price and arranged to have the work done right away. The repairs were done quickly, neatly and exactly as he quoted. Now there is no more water in basement - even during heavy downpours! Thank you AAA Waterproofing!
Answer from pro:
Thanks Kristin
Reply created 31 Oct 2019
Review from HomeOwner
Rating: 0 out of 5
Review left on 25 Oct 2019
This guy is bad news. Don't touch him.
June 2019 - I contracted Ziggy to do waterproofing around my house. Completed work. ** Mould was growing tin the basement within 2 months. August 2019 - Excavation revealed that the work was substandard. the waterproofing was only completed 1/2 way down the wall. Ziggy - could not deny the visible work, and agreed to redo the job. The 2nd time around, a different crew did the job. This time the mastic used was wrong ( Ziggy brought them roofing tar instead of Aqua Bloc.) When his own employees complained the product was fluid and would not stick to the "Yellow Jacket"he did nothing. I paid him in full (a mistake) The Dimple board "molding" was never installed. My backyard was left a disaster zone. Even after many phone calls and promises he never came back. He talks so smooth and calm. The problem is.... He talks the talk...But doesn't walk the walk...
Answer from pro:
Sol, we completed the job at your house and there was no issue with the work we did as you must agree now. When you called us after you discovered the water in your basement we were there to inspect the issue right away. You asked us to redo the job again for you. After seeing the water we agreed to do that and added extra few feet to be safe. We didn't hear from you for almost 1 year. We assumed everything was fine. After about 1 year mark you called us again complaining there is a water in your basement. We came next day and investigated. We open up the floor next to the footing that was waterproofed by us but the area was completely dry. That led us to believe that the issue was not with our job. We investigated further and discovered that your walkout stairs were not sloped properly and there was a lots of holes between the walls and the stairs and water was coming through those stairs which we never worked on. The area of the basement that was waterproofed by us was dry and you agreed to that. As per the material used we used Liquid Rubber | Flexible Heavy-Duty Coating Waterproof Sealant & Coating. Perfect for Roofs, Decks, RVs, Basements, Foundations & More. Indoor & Outdoor Use. Environmentally Friendly. The backyard was messy and untidy when we arrived. We cleaned up and removed our garbage and construction debris as per contract. The rest of customer stuff was not our responsibility. We gave you warranty for this job and came every time you called. We have all the pictures and videos that we took durning our last visit to proof that your issues was not caused by or neglect.
Reply created 31 Aug 2020
Review from monika wesolowski
Rating: 5 out of 5
Review left on 19 Oct 2019
Waterproofing
This is good honest company.They didn’t have to dig as dip as originally thought when estimates was done.They lowered the price for us witch is always good and big bonus .im recommend this company for everyone.thx monika
Answer from pro:
Thank you Monika! It was a pleasure to work for you!
Reply created 21 Oct 2019