Locksmith Express Toronto reviews (458)

Just moved into a new house and wanted to replace the existing lock sets. Radoslav was able to come the next day, he was super quick and efficient and did a great job. He made us several copies of the keys on the spot. He also didn’t make a mess at all (big points for my husband!)

Radislav was prompt, friendly, on time and the job was done very quickly and for exactly as much as was quoted. Fantastic service I’d certainly use again.

I called him(Radoslav) he pick up right away. He made arrangements to service within the hour. Explained clearly the cost and if there were any additional costs depending on the work that was needed. He texted when he was 15 mins away from my house. He was very courteous, polite, knowledgeable, professional and fast. I was extremely pleased with the service and with the service gentleman(Radoslav) over all. I would recommend him going forward.

Radoslav identified possible grip sets by email based on our stated preferences and installed one he recommended the same day we found it in the store. He also realigned the sticky garage door and made the front door snugger by carving out a bit of wood. He apologized for the wood chips but it was an easy clean up. Very timely and polite. Reasonable price. We recommend Locksmith Express.

A kid had jammed a stick into garage side door lock and it broke off in the keyhole. Locksmith Express responded to the request I posted on HomeStars within a minute. In 30 minutes Radoslav was here and had the door open and locked repaired in no time. Definitely helped defuse the stress in this house!

Found Rado via HomeStars and compared him against a few other high-rated businesses. As we had several locks to work on, Rado was the only one who clearly outlined the various cost line items, and was transparent with after-hour fees vs. daytime. His pricing is comparable to others, but his service is top notch! Easy to communicate and book with -- entirely over email -- and very punctual! I had mis-communicated one of the locks and even though he brought (and opened) a new part, he didn't end up charging for it. Accepts assortment of payments and provides receipt. Very respectful of indoor spaces (masked the entire time, even outdoors) and kept everything tidy and clean. Highly recommend Rado!

Out of town and the lock of my front door broke! Couldn't even open the door! Rado responded immediately and without understanding exactly what the problem was until his site visit, he offered numerous options that would resolve the issue, including going out to purchase a whole new lock set beforehand if need be. He assured me that he would do his best to repair the lockset before charging me for a replacement, which would have cost several hundred dollars. He came exactly when we were expecting him and fixed the existing lock, only charging me his flat rate for the service call and returned all the parts that he acquired on my behalf without any charge! This man is a KEY-PER!

My door knob was stuck and we could not open the back door. The lovely young man from Locksmith Express called he problem solved the likely problem and he arranged to fix the door latch the next day. He was efficient, prompt and professional. I have no hesitation in recommending Locksmith Express for any work that they contract.

The front door lock was sticking and had other issues. Rad from Locksmith Express was quick to respond and fixed the issue in 15 minutes, something that had been a problem fir a few years...great locksmith, extremely professional

We found Rado on Homestars and we are yet another pair of incredibly satisfied customers. We needed one lock rekeyed at our new place and two finicky deadbolts to be looked at. Since this was not an emergecny, we called Rado to find out when he'd be available; he showed up with 1.5hrs. While at our place, he did all the work super quickly yet competently and with a clear sense of pride in his workmanship. One door in particular required more than your typical grinding/filing to fix the deadbolt, and Rado did not balk at that whatsoever. He even took the time and care to adjust door closer so that it actually worked properly. But you really know that Rado cares about his work when you ask him questions—he explains things thoroughly and he clearly loves what he does. Perhaps most importantly in 2020, Rado wore a mask at all times and practiced physical distancing with us. I cannot recommend Rado enough: if you need a locksmith, don't look any further.