Metropolitan Movers

Rating: 4.2 out of 5

Metropolitan Movers reviews (522)

  • Review from Edgar Obregon
    Rating: 5 out of 5
    Review left on 8 Feb 2017

    Move

    Not only were the two guys strong AF but very professional and gentle with all my furniture. They took the time to ensure each item that needed padding was properly protected and secured on the truck. Moved my two bedroom townhouse in approx 4hrs without anything broken, scratched or damaged.

    Answer from pro:

    Thank you very much for your 10-star review of Metropolitan Movers, your feedback and rating of our moving services are much appreciated. We continue to strive to ensure all our clients are satisfied and their moving needs are met with the highest level of quality and customer service. Please do contact us again for all your moving, packing, and storage needs and we will be happy to provide you with our happy client repeat discount. On behalf of everyone at Metropolitan Movers, thank you and all the very best.

    Reply created 9 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2017

    Moving

    It was a long move. I underestimated how long it would take. They stayed until it was done.

    Answer from pro:

    Thank you very much for your 10-star review of Metropolitan Movers, your feedback and rating of our moving services are much appreciated. We continue to strive to ensure all our clients are satisfied and their moving needs are met with the highest level of quality and customer service. Please do contact us again for all your moving, packing, and storage needs and we will be happy to provide you with our happy client repeat discount. On behalf of everyone at Metropolitan Movers, thank you and all the very best.

    Reply created 9 Dec 2020
  • Review from Customer of Metropolitan Movers
    Rating: 5 out of 5
    Review left on 2 Feb 2017

    Home Renovation

    I had a great experience with Metropolitan Movers Montreal. They completely packed my things with careful without any damages. And they moved everything very fast and perfect. The price is very reasonable. They really did a great job. I really recommend Metropolitan Movers Montreal.

    Answer from pro:

    Thank you very much for your 10-star review of Metropolitan Movers, your feedback and rating of our moving services are much appreciated. We continue to strive to ensure all our clients are satisfied and their moving needs are met with the highest level of quality and customer service. Please do contact us again for all your moving, packing, and storage needs and we will be happy to provide you with our happy client repeat discount. On behalf of everyone at Metropolitan Movers, thank you and all the very best.

    Reply created 9 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2017

    Awesome Movers!

    Amazing Company! Arrived 15 minutes ahead of schedule, and finished the hard move 2 hours ahead of time. Extremely friendly 3-Man team that ensured that nothing would get damaged, which I can't say the same about their local competitors (2M&T) who originally moved us in. I would definitely recommend Metropolitan Movers to all my friends & family. Great Job Guys!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2017

    Removalso and storage

    Efficient, friendly service at a competitive rate. Trucks arrived on time, the original quote was reviewed before work began and there were no nasty surprises with 'add on' charges at the end. Rate below includes 2 months of storage.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2017

    Movers

    Very professional and careful moving company. Arrived on time and cleaned up after themselves. Would recommend to others.
  • Review from Customer of Metropolitan Movers
    Rating: 0 out of 5
    Review left on 9 Jan 2017

    Moving

    I hired metropolitan movers for moving a 3 bedroom house furniture from my house to a storage unit less than 10 min away from the house for an extremely high cost compared to other movers which i found about after. The movers where very slow and lingered around often (they charge by the hour). The movers broke a drawer while moving, they said I receive a reimbursement and that they have insurance but I never heard back from them and it has been 8 month now since we did the move
  • Review from Anton Perchenok
    Rating: 5 out of 5
    Review left on 3 Jan 2017

    Moving services

    Metropolitan movers were very professional, reliable, highly skilled and very quick. The experience was absolutely stress-free! Will definitely use Metropolitan Movers again!
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 3 Jan 2017

    Service

    Guys were efficient with the move. Office was excellent customer service. Kept us apprised of the move.

    Answer from pro:

    Thank you very much for your 10-star review of Metropolitan Movers, your feedback and rating of our moving services are much appreciated. We continue to strive to ensure all our clients are satisfied and their moving needs are met with the highest level of quality and customer service. Please do contact us again for all your moving, packing, and storage needs and we will be happy to provide you with our happy client repeat discount. On behalf of everyone at Metropolitan Movers, thank you and all the very best.

    Reply created 9 Dec 2020
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 20 Dec 2016

    Metropolitan Movers North York

    Horrible movers. Unprofessional, inappropriate truck for the size of the move and said we had "too much stuff". took 13 hours to move 5 minutes away. 2nd part of move was not completed for 3 days but they billed the credit card before completing the work. Sent 1 mover to unload the truck at the 2nd part of the move and then hired people off the street to help them. these people off the street are not insured but I guess that meant nothing to the company. a lot of broken items. missing items. Received items from another move and I personally located them to return their items since nothing was offered by Metropolitan to assist in any way. Don't waste your money!!!. They offered a discount but nowhere near enough to compensate for the damage and stress we encountered. Horrible, horrible company with no compassion or consideration.

    Answer from pro:

    Hi Nancy we are sorry to hear your moving experience was not satisfactory, we continue to strive to be the best and preform top quality service for all our clients when the client is no satisfied a compensation is always offered to make the matter right, it is unfortunate this was not enough in this case. Thank you for your feedback and we wish you all the best

    Reply created 9 Dec 2020
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