Metropolitan Movers

Rating: 4.2 out of 5

Metropolitan Movers reviews (522)

  • Review from Naomi Arsenault
    Rating: 5 out of 5
    Review left on 28 Oct 2021

    Apartment move

    The movers were kind and professional. They were able to move my furniture with minimal disassembly and my belongings arrived intact. They helped my move go very smoothly. Thank you for your service!

    Answer from pro:

    Dear Client, From all our friendly Metropolitan Movers team we want to say thank you for your high grade. Every day our employees trying to improve our services to make your moving process easier and faster. If you ever need our help with office moving, or local or long-distance moving, we will be happy to provide you with it. Metropolitan Movers will take care of you!

    Reply created 12 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2021

    Outstanding service!

    I knew my move would be a challenge as I am in no way a minimalist. I have A LOT of EVERYTHING so the thought of moving it completely overwhelmed me as I knew this would be an all day job AT MINIMUM. I cannot recommend Metropolitan Movers highly enough. To say Ivan and Daniel's service was excellent is an understatement; they moved my belongings at top speed. My move took a whole day but I know it would have taken weeks if it weren't for their help. I really appreciate how comfortable and at ease they made me feel since I was very nervous about strangers handling my things; they were so polite, pleasant and professional (the best 3 P's you can/should have in business). They worked tirelessly to get everything to my new home. If you're looking for a moving company to get all of your things from point A to point B efficiently while your mind is at ease, this is the one. Thank you again, guys.

    Answer from pro:

    Dear Customer, From all of our large and friendly company Metropolitan Movers, we want to thank you for appreciating our services. We try to be the best for you every day. We are improving to make you happy on the day of your move. Our team will do everything not to feel stressed and shift the responsibilities of moving to us. Contact Metropolitan Movers, and we will help you!

    Reply created 19 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2021

    Movers

    The boys took excellent care with my goods. They wrapped what needed to be wrapped They were very time efficient and went over and above the requested. I will recommend them highly

    Answer from pro:

    Dear Customer, We are extremely pleased that you have so highly appreciated the work of our Metropolitan Movers team. Every day we try to improve our services and we hope that you have only a positive impression of the collaboration. If you ever need our help, we will be happy to provide you with it. Metropolitan Movers will take care of you!

    Reply created 19 Oct 2021
  • Review from Customer of Metropolitan Movers
    Rating: 5 out of 5
    Review left on 1 Oct 2021

    Moving conpany.

    Moving is stressful at the best of times. Our movers were prompt, calm, reassuring and worked so diligently from start to end. They were polite, professional and nice, all the while working steadily and never stopping. They made the move happen so efficiently and completely. Every item in tip top shape. Thanks so much for the best ever service. An entirely satisfied customer. Maureen Schiller 873-688-6361

    Answer from pro:

    Dear Client, We are extremely pleased that you have so highly appreciated the work of our Metropolitan Movers team. Every day we try to improve ourselves and we hope that you have only a positive impression of the collaboration. If you ever need our help, we will be happy to provide you with it. Metropolitan Movers will take care of you!

    Reply created 4 Oct 2021
  • Review from Customer of Metropolitan Movers
    Rating: 5 out of 5
    Review left on 18 Sep 2021

    Local moving company

    We hired Metropolitan for a move within Ottawa. We took there offer to add a third mover to expide the move. All movers were personable and carried a conversation when circumstances permitted. Move was complete in 2.5 hours. Very happy!

    Answer from pro:

    Dear Client, We are extremely pleased that you have so highly appreciated the work of our Metropolitan Movers team. Every day we try to improve our services and we hope that you have only a positive impression of the collaboration. If you ever need our help, we will be happy to provide you with it. Metropolitan Movers will take care of you!

    Reply created 22 Sep 2021
  • Review from Customer of Metropolitan Movers
    Rating: 5 out of 5
    Review left on 17 Aug 2021

    Movers

    I was initially worried about hiring a company, I had no reference for. However they were very professional and helpful in many ways. so much so I tipped them for their extra efforts. I moved from Ottawa to Kingston with many fragile goods and not a scratch or break on any of my belongings. Thank you to the movers and the company for answering all my questions and helping make my move much less stressful.

    Answer from pro:

    Dear Client, Our entire Metropolitan Movers team is grateful for your appreciation of our work during your move to Kingston. We hope that you have only a pleasant impression of working together with our squad of movers. If you need additional services for transportation, packaging, or storage, you can always contact us! Metropolitan Movers will take care of you!

    Reply created 18 Aug 2021
  • Review from Bobbi Wharran
    Rating: 5 out of 5
    Review left on 13 Aug 2021

    We won’t use anyone else

    This is the 2nd time we’ve used this company to move and it’s the 2nd time we were blown away by the amazing service. The guys arrived right on time, they were professional, courteous, and super efficient. They worked fast and got us moved a lot quicker than we expected. We had a lot of stuff and weren’t sure if they’d be able to fit it all in the truck but they packed it so well they had room to spare so they loaded up the things we thought we’d have to move ourselves. Moving day was a day we were dreading but Klein, Kim, and Trevor couldn’t have made it go any smoother. The next time we have to move we’ll be calling Metropolitan again!

    Answer from pro:

    Dear Client, We are extremely pleased that you have so highly appreciated the work of our Metropolitan Movers team. Every day we try to improve ourselves and we hope that you have only a positive impression of the collaboration. We will definitely pass on words of gratitude to our employees who helped you with the move. If you ever need our help, we will be happy to provide you with it. Metropolitan Movers will take care of you!

    Reply created 18 Aug 2021
  • Review from Customer of Metropolitan Movers
    Rating: 5 out of 5
    Review left on 8 Aug 2021

    Professional and caring

    Mark and his assistant came to pack and prepare my belongings for the move only at this time. They will be moving my belongings into storage next week from what I saw today I am confident that they will do professional and courteous service. I will be using them again for my final destination to bring my belongings out of storage when I buy a house.

    Answer from pro:

    Dear Client, We would like to express our gratitude for the kind review of the work of our employees at Metropolitan Movers. We were happy to help you with your move and make it less stressful. If you ever need help with moving, packing, or storing your personal or office items, you can always contact us. Metropolitan Movers will do everything fast and professionally!

    Reply created 18 Aug 2021
  • Review from Anna
    Rating: 5 out of 5
    Review left on 1 Aug 2021

    Very satisfied

    It was my first time using any moving company. I was moving from West Vancouver, BC to Port Moody. I was pleasantly surprised. The two gentlemen were SUPER nice and efficient - they finished within 3 hours. Mind you I don't have many belongings, but still. I am going to move again, I hope to see the same two men that helped me. I wish I knew their names. The company is so worth the fee. They schedule in advance, update you etc. I am so happy with the service.

    Answer from pro:

    Dear Client, Thank you very much for your positive feedback and appreciation for our service. Every day we try to be better for our clients and improve all areas of our moving company. We hope that your experience during cooperation has left only positive emotions and you will continue to contact us and recommend our service. Metropolitan Movers takes care of your hassle with moving, storage, and even packaging.

    Reply created 4 Aug 2021
  • Review from Mark Zatylny
    Rating: 0 out of 5
    Review left on 19 Jul 2021

    AVOID

    The absolute worst movers in Saskatoon. Attempted to move up the booked date to move out of my place. I couldn’t do that. On my scheduled move date the truck arrived over 8 hours late at 10pm. The manager wouldn’t return my calls and would have his young employees return a few calls saying they aren’t working anymore today. A truck eventually showed up. My father and I had to move boxes out ourselves. The truck could only take half of my stuff and then I’m told they can’t store any of my things. I had to find a storage unit, rent a Uhaul to remove the rest of my things and then finally get that first shipment dropped off at the storage unit I found. I was still charged full price even though I did all the work. I cannot express how much of a nightmare this company is and quickly cancelled the scheduled move into my new house. I just did the move myself instead of paying these people to then have to move myself anyway. AVOID!! PS. Received a message from the moving coordinator/manager stating that this move isn't his problem and yet he is the only contact I had.

    Answer from pro:

    Dear Client, We are sorry to hear that your moving experience was not a pleasant one. Our goal is to ensure every client receives professional service and all their concerns are addressed in a timely manner. You may contact our customer service department with your order number or visit our website to fill out a damage claim if this is applicable to your situation. We will ensure to look into your matter right away. For further information you may read our terms and conditions, for all our company procedures/ protocols and coverage. They are attached to your confirmation e-mail and are also available on our website . We appreciate your feedback and we will continue to improve our services and provide professional service to our clients all around the country.

    Reply created 21 Jul 2021
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