Simply Smart Home

Rating: 4 out of 5

Simply Smart Home reviews (191)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2023

    Flood sensor installed by Brandon

    Brandon was absolutely amazing, knowledgeable and efficient. He provided us with a lot information regarding the product and guided us with how to maximize the use of the product.

    Answer from pro:

    Anna, thank you so much for your kind words and for taking the time to leave us a review. We're happy to hear that Brandon was able to provide you with friendly service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Reply created 28 Jun 2024
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 29 Nov 2023

    Flood sensor install by brandon

    Brandon was friendly and honest. Walked me through the flood sensor setup app and installation.

    Answer from pro:

    Thank you for sharing your experience with us! We're happy to hear that Brandon was able to assist you with the flood sensor setup and installation. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Reply created 28 Jun 2024
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 29 Nov 2023

    Simply Smart Home - Excellent job

    This was my first time using this service. I had my thermostat and furnace wiring rearranged very quickly by Brandon and Yuri who were very helpful and informative. Will be using their service in the future if needed!

    Answer from pro:

    Thank you so much for sharing your positive experience with us! We're happy to hear our team was able to quickly and efficiently rearrange your thermostat and furnace wiring. We look forward to serving you again in the future!

    Reply created 28 Jun 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2023

    Nest c o detector

    I talked to Brandon from technical support because much o detector wasnt connecting to my phone. Just turn out that I had to restart my new modem and reconnect my detector to the new modem

    Answer from pro:

    Robert, thank you for reaching out and sharing your experience with us. We're glad to hear that Brandon was able to assist you in resolving the issue with your detector. If you have any further questions or need additional assistance, please don't hesitate to contact us. We're here to help!

    Reply created 28 Jun 2024
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 25 Nov 2023

    Thankless water heater repair

    Han is really good technician he did an awesome work to get hot water come back highly recommend his serviece

    Answer from pro:

    Thank you for sharing your positive experience with Han. We're glad to hear that he was able to resolve your hot water issue efficiently and to your satisfaction. If you need any more assistance or have any other smart home needs, please feel free to reach out. Thanks again for choosing Simply Smart Home!

    Reply created 21 Feb 2024
  • Review from Ronald Cowdy
    Rating: 5 out of 5
    Review left on 24 Nov 2023

    Installation of a Flood Sensor

    Once again Simply Smart Home come to my home and provided a "peace of mind" service. Today, Brandon installed a Flood Sensor in my furnace room and set the feature up on my Smart Smart Home app. Simply Smart Home has previously installed a tankless hot water, a heat pump and provided complimentary equipment inspections every 6 months. I highly recommend this company.

    Answer from pro:

    Thank you so much for your review, Ronald! We're glad to hear that Brandon was able to provide you with excellent service by installing a Flood Sensor and setting it up with your Smart Home app. We look forward to continuing to serve your home needs in the future. Thank you for choosing Simply Smart Home!

    Reply created 21 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2023

    water heater repair

    Han was the technician who came in to fix the water heater which was not heating up, however Han checked thoroughly with meter readings, cleaned the clogged gas accumulation and the heater started working. I will recommend calling him.

    Answer from pro:

    Avi, thank you for your positive review! We're glad to hear that Han was able to effectively resolve the issue with your water heater. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing us for your home needs!

    Reply created 21 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2023

    Smart Doorbell Reconnect

    I spoke with Brandon from tech support. He was very patient explained everything properly and within 10 minutes I was up and running with my door bell. I basically had gotten a different modem from my Internet provider so the doorbell was disconnected but Brandon was super helpful.

    Answer from pro:

    Thank you for your positive feedback, Patelvij! We're happy to hear that Brandon was able to assist you efficiently and get your doorbell connected with your new modem. Your satisfaction is our top priority, and we're always here to help with any future needs.

    Reply created 21 Feb 2024
  • Review from Katerina Athena Mandalas
    Rating: 5 out of 5
    Review left on 24 Nov 2023

    Great service

    We had a technician Brandon form the company come in to install the simply camera into out home for protection and I didnt expect him to be so informative, I was worried about some of the technical parts of the installation and curious to exactly how it worked, after installation he walked us through how to use the camera and how it worked. Good work and kind staff! Excited to have our new camera in!

    Answer from pro:

    Katerina, thank you for your review! We're glad Brandon could help with your camera installation and explain everything clearly. Enjoy your new camera and the added security it brings!

    Reply created 21 Feb 2024
  • Review from Mel Melhem
    Rating: 5 out of 5
    Review left on 29 Oct 2023

    Plumbing repair

    We had a leak in the ceiling of the basement below the main floor powder room. We have a maintenance contract with Simply Smart Home and called them. Oleg, one of their plumbers came in on Sunday and fixed the leak which was due to a bad gasket at the seat of the toilet in the powder room. Oleg was professional, courteous, clean and explained to us what he was doing. The maintenance contract with Simply Smart is a good expenditure and their people are professionals.

    Answer from pro:

    Mel, thank you for your positive feedback about our plumber, Oleg. We're committed to providing professional service and are glad we could resolve the leak issue promptly. If you need further assistance, please feel free to reach out. We're here to help. Thank you for choosing Simply Smart Home!

    Reply created 16 Nov 2023
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