Simply Smart Home

Rating: 4 out of 5

Simply Smart Home reviews (191)

  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 19 Jun 2023

    Brandon helped me out with my Google nest camera

    the tech guy was great was very knowledgeable about the camera he came to fix and was very supportive in letting me know what I need to do for next time I run into the issues thank you he was very kind and patient when I ask him to set my camera yhe way I wanted it thank you once again

    Answer from pro:

    Thank you so much for sharing your positive experience! We're thrilled to hear that Brandon was knowledgeable and supportive in addressing the issues with your camera. We greatly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

    Reply created 17 Jul 2023
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 16 Jun 2023

    Excellent Service

    Brandon was excellent! Amazing service, very knowledgeable and took the time to make sure everything was set up appropriately.
  • Review from John Wyatt
    Rating: 5 out of 5
    Review left on 12 Jun 2023

    Smart Home Sensor Installation

    Brandon was very professional, knowledgeable and personable. He clearly explained the installation procedure and how the sensors worked. We appreciated his excellent service.

    Answer from pro:

    Dear John, Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that Brandon provided you with a professional, knowledgeable, and personable service during the installation procedure. Customer satisfaction is our top priority, and we are glad to hear that we met your expectations. If you have any further questions or require additional assistance, please do not hesitate to reach out to us. We look forward to serving you in the future and providing the same level of exceptional service.

    Reply created 14 Jun 2023
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 31 May 2023

    Brandon installed my google nest camera

    Nice setup and quick in installation by Brandon, he talked me into just using the battery usage for the google nest camera, Im very happy with this method instead of having wires hanging all other the place. It looks very nice and clean.

    Answer from pro:

    Dear Customer, Thank you for your positive feedback! We're glad to hear that Brandon provided a nice setup and quick installation for your Google Nest camera. Looking forward to serving you again in the future.

    Reply created 2 Jun 2023
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 30 May 2023

    Brandon did great

    Brandon arrived an hour early for his appointment to install the simply doorbell I'm amazed it only took him 10 minutes to fully install it, connect it to the app and explain the full functionality of the device to me also Extraordinary installation of the furnace a couple days ago, I'd definitely recommend to go simply!!

    Answer from pro:

    Dear Customer, Thank you so much for your kind words, Brandon truly appreciates your feedback! We strive to provide efficient and thorough service to our customers, and we're glad to hear that your experience with the installation of the Simply Doorbell and furnace was exceptional. If you need any further assistance, please don't hesitate to reach out.

    Reply created 2 Jun 2023
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 29 May 2023

    Brandon did an amazing installation for my new doorbell

    Brandon gave very good service and explain the whole process very well. Thank you very much.
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 29 May 2023

    Doorbell- Brandon installed my simply doorbell fast!

    I had talked to brandon on the phone to find out when he would arrive at my house , he told me 15 minutes and he arrived on time to my suprise. He installed the simply doorbell in under 10 minutes abd also explained how to use it to its full potential. Brandon is probably the nicest individual I've met in a long while!

    Answer from pro:

    Dear Customer, Thank you for taking the time to share your positive experience with us. We truly value your feedback regarding our technician, Brandon. We are delighted that he provided you with prompt and efficient service, arriving on time and successfully installing your Simply Doorbell. Your satisfaction is of utmost importance to us, and we are committed to assisting you again in the future. Thank you for choosing Simply Smart Home.

    Reply created 2 Jun 2023
  • Review from Vik Pun
    Rating: 5 out of 5
    Review left on 24 May 2023

    Brandon relocated my Floodlight camera for me thanks!

    I am extremely satisfied with the flood light camera relocation service provided by Mr. Brandon. The technician's professionalism, expertise, attention to detail, and commitment to customer satisfaction were commendable. The relocation process was seamless, and the end result exceeded my expectations. I would highly recommend their services to anyone in need of a professional flood light camera relocation.

    Answer from pro:

    Dear Vik, Thank you for sharing your positive experience with us. We are thrilled to hear that you were highly satisfied with the professionalism, expertise, attention to detail, and dedication to customer satisfaction shown by our technician. We truly appreciate your choice in using our services.

    Reply created 2 Jun 2023
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 23 May 2023

    Brandon replaced my Co detector

    Brandon replaced my Co detector with ease, I had no idea what was the problem with it, but he solved it flawlessly.

    Answer from pro:

    Dear Customer, Thank you for your positive feedback on Brandon's service! We're glad to hear that he efficiently replaced your CO detector and resolved the issue effortlessly. We strive to provide seamless solutions for our customers' needs. If you have any further questions or concerns, please don't hesitate to reach out.

    Reply created 2 Jun 2023
  • Review from Customer of Simply Smart Home
    Rating: 4 out of 5
    Review left on 22 May 2023

    Review for company and Sales rep

    Brandon and bobby were really good with thier services and did a good job of handelling thier tasks. There were some communication issues but brandon and bobby handled it. No issues with installers but i would suggest head office to have more information.

    Answer from pro:

    Thank you for your feedback on Brandon and Bobby's service. We're glad you were satisfied overall, despite some communication issues that were addressed. We appreciate your suggestion about providing more information from the head office, and we'll pass it along for improvement. Let us know if you have any more feedback or if we can assist you further.

    Reply created 2 Jun 2023
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