Customer of Toronto Restoration Services
Rating: 5 out of 5
Floor and stairs refinishing
We researched for a good 8 months and looked into multiple other companies and options before settling with Jason.
It was a big job to refinish floors and stairs.
The short version is that Jason and his team did outstanding work.
The long version: Better than new is often a cliché but not with Jason and team. Every single inch of wood floor was treated to perfection. We were around the house as the work was being done. They treated our house like the would their own.
The team arrived on time, left the house clean and made sure to work around our schedule as best as they could.
As the work progressed, we had some timing issues with our supplier, Jason and team accommodated without issue.
The one thing that would make me call Jason again is his absolute dedication to making his customer happy. As the floors were sanded and ready to be refinished, we realized that the option we had gone with was not going to work for us. Not only did Jason not have an issue with it, he spent a considerable amount of time, making blends and working with us to get the perfect colour and shade. He would not stop until we got exactly what we wanted. This was the moment where we knew we had gone with the right team.
We also had some small issues with the stairs shortly after the stairs work was completed, Jason and team came back to fix.
In the end, we were extremely happy with the work, the wood floors and the stairs are immaculate. We appreciated the professionalism throughout!
Answer from pro:
Hi Sid , Wanted to thank you so very much for taking the time in writing us a great review. It's greatly appreciated when a client notices all our hard work. It was a pleasure being in your house for the week while we completed the project. Regardless if things come up during the process , our main priority is to always keep our clients happy. Very glad to add you to our long list of happy clients. Thanks, Jason Burns Toronto Restoration Services www.torontors.com 647-978-7531
Reply created 4 Jan 2024