Drain King Plumbers

Rating: 4.7 out of 5

Drain King Plumbers reviews (400)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2023

    Quick response

    They responded quickly and the advice they gave was appropriate. Very professional and the technicians know what to do. In. Out. Done.

    Answer from pro:

    Thank you kindly for your feedback and 10-star rating! We greatly appreciate your kind words and recognition of our technician's professionalism and knowledge. Feel free to contact us in the future if you need any plumbing or drain services ? - Drain King Plumbers Team

    Reply created 6 Dec 2023
  • Review from Customer of Drain King Plumbers
    Rating: 5 out of 5
    Review left on 3 Dec 2023

    Plumbing Service

    Had to fix shower faucet leaking issue. Called Drain King and was able to get an appointment same day. Benjamin, the plummer is very polite and courteous. Would definitely recommend Drain King.

    Answer from pro:

    Thank you for your recognition of Benjamin. We greatly appreciate your recommendations and 10-star rating! Feel free to reach out to us anytime ? - Drain King Plumbers Team

    Reply created 5 Dec 2023
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Dec 2023

    Leaking Galvanized Pipe

    An old galvanized pipe sprang a leak in my unfinished basement. I went to HomeStars and Drain King Plumbers responded to request quickly. After some back and forth in the evening, they booked an appointment for me for the following morning. Benjamin arrived at the tail-end of the appointment time and quickly got to work, assessing the situation. He provided a few possible solution and after agreeing upon the approach he got down to work. I found him to be straight-forward and friendly and he finished the job in a reasonable amount of time. The pipes have been upgraded and the area looks neater now. While it's too early to know if I'm satisfied (there is a 1 year warranty), based on my experience thus far I would call for him again should a future plumbing issue arise.

    Answer from pro:

    Thank you for your 8-star rating and for taking the time to provide feedback! We greatly appreciate your recognition of our quick response, straightforwardness, friendliness, and efficiency. We hope all is well with the repairs, but we encourage you to contact us right away if you have any issues. We look forward to working with you in the future, hopefully for upgrades rather than repairs. ? - Drain King Plumbers Team

    Reply created 5 Dec 2023
  • Review from Customer of Drain King Plumbers
    Rating: 5 out of 5
    Review left on 30 Nov 2023

    Kitchen drain clog

    The guy was wonderful sweet and easy to work with - he knew exactly how to fix the issue and did it quickly and efficiently. He was a pleasure to have around and definitely knew what was wrong. He was in an out in an hour

    Answer from pro:

    Thank you for sharing your experience with us! We appreciate your recognition of the technician's demeanor and efficiency. Please don't hesitate to contact us in the future if you require any plumbing services! ? - Drain King Plumbers Team

    Reply created 10 Jan 2024
  • Review from Islam AboulAtta
    Rating: 5 out of 5
    Review left on 28 Nov 2023

    Easy and fast job done

    Samad was fast to come and got shower cartridge replaced in less than 30 minutes. Everything tested and left the place clean Highly recommend

    Answer from pro:

    We appreciate your 10-star rating and positive feedback about Samad! Thank you for taking the time to share about your experience with us. We are extremely grateful for your recommendations ? - Drain King Plumbers Team

    Reply created 29 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2023

    Shower Head installation

    Samad was the plumber who came to my home. He was very nice and very professional and I would definitely recommend him.

    Answer from pro:

    Thank you kindly for your 10-star rating, Nicole. We are so happy to hear that Samad was kind and professional. We appreciate your recognition of Samad and your recommendation! ? Feel free to reach out to us anytime in the future! - Drain King Plumbers Team

    Reply created 28 Nov 2023
  • Review from Customer of Drain King Plumbers
    Rating: 5 out of 5
    Review left on 21 Nov 2023

    Upstairs toilet burps main floor toilet

    Burping toilet was as a result of a clogged sewer line. A camera inspection was done and blockage was shown and broken apart with the camera.

    Answer from pro:

    We greatly appreciate your 10-star rating and recognition! We are very pleased to hear that the blockage was identified and broken apart. Feel free to reach out to us at any time ? - Drain King Plumbers Team

    Reply created 22 Nov 2023
  • Review from Customer of Drain King Plumbers
    Rating: 5 out of 5
    Review left on 21 Nov 2023

    Kitchen plumbing

    Jonathan was excellent. He arrived on time, diagnosed the problem, answered all my questions, gave good advice, solved the problem..

    Answer from pro:

    We greatly appreciate your 10-star rating! Thank you for your positive feedback about Jonathan. Feel free to contact us anytime in the future ? - Drain King Plumbers Team

    Reply created 21 Nov 2023
  • Review from Barb
    Rating: 3 out of 5
    Review left on 15 Nov 2023

    Quick Response and Job Complete

    I delayed my review to see if I would receive further follow up. Very quick response and job was complete so no issue with quality of work however disappointed in the "debris" left for me to clean up. Bits of solder and pieces of the ceiling left on floor, wall and furniture as well deck outside left with burn marks. I did contact via email and received an apology but no follow up after I sent pictures of deck as per their request.

    Answer from pro:

    Hi Barb, Thank you for taking the time to relay your concerns to us. Firstly, we apologize for the debris and burn marks left. It is not a good representation of how we regularly conduct business, and we have followed up with the technician to ensure this does not occur again. As soon as we saw your review on HomeStars, we reached out to clarify that we had not received your photos via email. If we had received them, we would have responded immediately. Shortly after, our Service Manager contacted you to discuss your concerns and reach a satisfactory resolution that worked for you - a partial refund to cover the cost of the damages. We are pleased that we could agree on a resolution. We appreciate your recognition of our response time and quality of work. Still, customer satisfaction is of the utmost importance to us and we are saddened that we did not provide you with the 10-star experience we know we are capable of. We hope to have the opportunity to work with you in the future to provide you with a better experience. If you have any further questions/concerns or need any other services, please contact us anytime at (416) 661-5464. - Drain King Plumbers Team

    Reply created 11 Dec 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2023

    Project service

    Own a century home and the septic pipes were galvanized and needed replacement The crew from Drain King arrived in a timely fashion and worked all day replacing the pipes inside and outside my home .. a job well done Thank you Drain King for your excellent service I recommend you highly and will use you for any future plumbing issues Doreen

    Answer from pro:

    Thank you for the 10-star rating, Doreen! We greatly appreciate your positive feedback and your recommendation! We look forward to working with you in the future should you require any plumbing or drain services; we are always happy to help. ? - Drain King Plumbers Team

    Reply created 16 Nov 2023