Customer of Maydone Appliance Repair
Dishwasher
Answer from pro:
Dear Customer, We would like to clarify that the service charge (SC) is included in the repair price. As previously communicated, the SC is applicable towards the total repair cost should you choose to proceed. It is important to note that the repair price cannot be lower than the SC. Approval of the quote is entirely at your discretion. We aim to provide you with an estimated repair price for your specific case, allowing you to make an informed decision. If we identify any additional issues during the repair process that require attention, we will address them and offer a solution. In your case, we resolved an extra issue at no additional cost to you. You have paid a standard market price for the repair, and please note that replacing the dishwasher involves greater expenses than this repair. We have made every effort to explain the situation, but it seems there may be a difference in perspective. We respect your opinion and would appreciate your understanding. Wishing you a great day. Igor Maydone Appliance
Reply created 24 Oct 2024