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Maydone Appliance Repair

Rating: 4.9 out of 5

Maydone Appliance Repair reviews (768)

  • Review from Customer of Maydone Appliance Repair
    Rating: 0 out of 5
    Review left on 22 Oct 2024

    Dishwasher

    Very dishonest. Charged for a diagnostic and it was obvious they were adding this cost to the labour. Told that the heating element did not work and charged 217 for the part. At this point had no other choice but to have the job completed. Then tried to charge us extra for silicone as they now said there was a leak and was taking the tube with them. When confronted they withdrew on the additional charge. Could have purchased a new dishwasher!

    Answer from pro:

    Dear Customer, We would like to clarify that the service charge (SC) is included in the repair price. As previously communicated, the SC is applicable towards the total repair cost should you choose to proceed. It is important to note that the repair price cannot be lower than the SC. Approval of the quote is entirely at your discretion. We aim to provide you with an estimated repair price for your specific case, allowing you to make an informed decision. If we identify any additional issues during the repair process that require attention, we will address them and offer a solution. In your case, we resolved an extra issue at no additional cost to you. You have paid a standard market price for the repair, and please note that replacing the dishwasher involves greater expenses than this repair. We have made every effort to explain the situation, but it seems there may be a difference in perspective. We respect your opinion and would appreciate your understanding. Wishing you a great day. Igor Maydone Appliance

    Reply created 24 Oct 2024
  • Review from C Drew
    Rating: 5 out of 5
    Review left on 22 Oct 2024

    Dryer repair

    Excellent service from time I contacted Madone until service was completed. Thanks Max and your very professional technician.

    Answer from pro:

    Dear C, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 24 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2024

    Range assessment and repair

    Response time was excellent. Assessment of needed repairs was fair. They treated us well and we will call them again in the future.

    Answer from pro:

    Dear Don, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 23 Oct 2024
  • Review from Customer of Maydone Appliance Repair
    Rating: 5 out of 5
    Review left on 21 Oct 2024

    Kitchen range repair

    Had a problem with range not preheating. Called for diagnosis, Igor arrived on time, diagnosed problem quickly and offered options to solve problem. No pressure sales tactics, transparent cost estimates and timely resolution to problem.

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 23 Oct 2024
  • Review from HomeStars user from Etobicoke
    Rating: 5 out of 5
    Review left on 20 Oct 2024

    Install or Repair Washing Machine

    This was quick efficient professional service- Max was pleasant and respectful. I recommend his service Mary

    Answer from pro:

    Dear M.G., Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 23 Oct 2024
  • Review from Dave Hunsburger, Toronto
    Rating: 4 out of 5
    Review left on 19 Oct 2024

    Install or Repair Dryer

    The dryer works perfectly now, after the faulty water pump was replaced. It was a challenge for the repairman since the space was very confined. My only disappointment was a mixup in the scheduled repair day.

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 23 Oct 2024
  • Review from Customer of Maydone Appliance Repair
    Rating: 5 out of 5
    Review left on 17 Oct 2024

    Emergency fix of refrigerator

    Maydone was quick to reply, and sent someone out within hours of contacting me. Thank you Maydone, our refrigerator works again!

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 19 Oct 2024
  • Review from Elspeth Barlow
    Rating: 5 out of 5
    Review left on 16 Oct 2024

    Dryer repair

    Our old Kenmore Elite dryer had a plastic piece that snapped off, thereby causing the dryer not to run. Not only was Maydone Appliance Repair the first call back we had but Max explained our options clearly. we chose to have a diagnostic done and proceed from there. Another Max arrived at the appointed time, was cordial and professional working quickly. The problem was temporarily fixed. We are seniors and for financial reasons are contemplating our next step. Thank you Maydone and Max.

    Answer from pro:

    Dear Elspeth, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 16 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Oct 2024

    Refrigerator repair

    My fridge was intermittent working. I found Maydone appliances repair is one of the service provider for my fridge. I set up the appointment in their website and the technican called to confirm the appointment. He comes on time. Check the problem. Order the part right away. He comes back within 1 week and fixed. Very fast and good service. Too bad that I forgot his name.

    Answer from pro:

    Dear Paul, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 16 Oct 2024
  • Review from Customer of Maydone Appliance Repair
    Rating: 5 out of 5
    Review left on 11 Oct 2024

    ice maker fix

    Prompt service. The technician knew what he was doing. Fixed without new part. No upsell. Highly recommend them.

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. It is highly appreciated. We always value our customers and try to do our best. Please feel free to contact us at any time for your future projects. Have a wonderful day :) Igor Maydone Appliance

    Reply created 16 Oct 2024
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