ROOTERWORX reviews (424)

Review from HomeOwner
Rating: 5 out of 5
Review left on 16 Mar 2020
Basement foundation installation
We needed to get a foundation built under our crawl space, and brought on Oleg and his team for the project. Oleg was great throughout the project, providing more detail on the work being done and project status updates whenever you asked. His team worked quickly once the project was underway, put measures in place to minimize disruption for our family, and kept the job site relatively clean and contained. We are happy with the quality of work done by the Rooterworx team. The masonry looks solid, everything removed for the project was re-installed correctly, and everything was finished cleanly.
Answer from pro:
Thank you, Robert, for the review. We do our best to deliver quality, and best possible experience while doing hard work such as foundation and structural repairs or rebuilding the foundation. All the best from ROOTERWORX plumbing, drain, waterproofing, and concrete repair company.
Reply created 16 Mar 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Mar 2020
Quick response to poopy basement
2 inches of poopy water in the basement from a broken / tree root infested pipe outside of the house Saturday night and totally fixed by Tuesday at 11 am. We were able to reduce use of water on the weekend to prevent any more flooding. I called rooterworx Saturday night and call was returned right away and I had an appointment Monday noon . They were able to pull out the roots which would have temporarily fixed the problem but I wanted it fixed permanently. Outside pipe was dug up and repaired very efficiently . Ironically , 3 weeks ago my neighbour that shares our driveway had the same problem and the large , Poorly reviewed company that they hired used the camera to inspect the common drain to the city drain and said it needed to be replaced to the cost of $9000 which we would have shared . My neighbour and I did not believe this since we saw the camera inspection and all we could see was some tiny roots in the pipe. In downtown Toronto , we thought that most pipes look like this and are still functional. Oleg from rooterworx did the camera inspection of the common pipe and confirmed what we suspected . It does not need intervention right now or likely in the near Future .Thanks for that. and thanks for efficiently fixing our actual problem .
Answer from pro:
Hi Cindy, thanks a lot for the review! it is so pleasant to do the work and get appreciated. We value your business, ROOTERWORX is ready for any plumbing, drain, waterproofing or concrete repair fix. Please, let us know if we could be of help. All the best ROOTERWORX team!
Reply created 13 Mar 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Mar 2020
Basement crack fix
Luke came and was very knowledgable with his estimate, came back within a week and did an amazing job! Fair price for the work - would definitely recommend.
Review from Customer of ROOTERWORX
Rating: 5 out of 5
Review left on 10 Mar 2020
Shower valve temperature adjustment
Lionel is a very professional and friendly plumber. he fixed our problem in the shortest possible time. we highly recommend him and the company. we would definitely call him again if we encounter a problem.
Answer from pro:
Thank you very much for the review! We would be happy to assist with any plumbing, drain, waterproofing or concrete repair need. All the best ROOTEROWORX team.
Reply created 10 Mar 2020
Review from Peggy
Rating: 5 out of 5
Review left on 5 Mar 2020
Camera inspection
I submitted a request in the afternoon and Oleg called me within 5 minutes and came out to inspect my pipes in the evening. Excellent service! He explained every step and offered some suggestions.....he can do the snaking or we could do it ourselves for a fraction of the cost. Was very honest and a pleasure to work with. I highly recommend Oleg and his team. I will definitely call him again when needed.
Answer from pro:
Thank you, Peggy, for the review! Drain issues like tree root blockages, sewer backups, bad odor, etc. are one of our main specializations, and we are happy to provide honest and reliable service—all the best ROOTERWORX team.
Reply created 5 Mar 2020
Review from David Baker
Rating: 5 out of 5
Review left on 23 Feb 2020
Toilet/Plumbing Issues in Commercial Building
We are very pleased with the promptness and level of care we received from Oleg and his team at Rooterworx. It's not the easiest to find quality professionals to take on smaller jobs - but Rooterworx came to our aid quickly. Our problem was fixed before I had a chance to call and follow up to see how it was going! I would use their services again and can safely say they really know their stuff. Thanks Oleg, we will definitely recommend your services.
Answer from pro:
Thank you, David, for taking your time and leave a feedback for us! We appreciate your business, thank you for choosing ROOTERWORX Plumbing, Drain, Waterproofing and Concrete Repair Services. All the best ROOTERWORX Team!
Reply created 25 Feb 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Feb 2020
Underground garage waterproofing
We hire this company to do negative side waterproofing for underground garage. They did excellent job in timely matter. We would definitely use them for any other projects and recommend them to others. Thank you.
Answer from pro:
Thank you, Pollak, for leaving a feedback on homestars. We appreciate your business, and hope to work in a future on plumbing, drain, waterproofing or concrete repair projects together. Regards, ROOTERWORX team.
Reply created 18 Feb 2020
Review from grace yu
Rating: 5 out of 5
Review left on 5 Feb 2020
basement drain clog
Oleg did a wonderful job! The basement was clogged. We called Oleg and he came the same day and clean the clog. He has fancy tool with camera showing the problems.
Answer from pro:
Hi Grace, thank you for taking the time to write a review for us! We are happy to assist if you happen to have any of the plumbing, drain, waterproofing, or concrete repair project. All the best, ROOTERWORX Team!
Reply created 6 Feb 2020
Review from Adam Power
Rating: 5 out of 5
Review left on 4 Feb 2020
Water in basement from garage door
I've used Oleg and Rooterworx twice now. This last time I had noticed water in my basement on a Saturday evening. Called Oleg and he came that evening (Saturday). Assessed the problem and came up with a solid fix. Oleg is extremely knowledgeable and honestly I think he over killed my problem to ensure I will never have the issue again. Vasyl who came and did the job worked extremely hard to get it done in a timely manner and was very meticulous in his work. Also very polite and pleasant to talk to. I would not hesitate to recommend Oleg and Rooterworx for any concrete, waterproofing or drain work. They know what they are doing, reasonably priced and on time.
Answer from pro:
Thank you, Big Adam, we value your business and you taking the time to review our services! We specialize in plumbing, drain, waterproofing, and concrete repairs. And if you ever need us again, you know who to call! All the best from ROOTERWORX team.
Reply created 4 Feb 2020
Review from Teresa Ho
Rating: 5 out of 5
Review left on 24 Jan 2020
sewage backup
Oleg was prompt and came same day of my call to help with my drain backup in the basement. Luke did the work and was professional, hard working and got the job done as scheduled. They coordinated with the City to do the inspection for the rebate application. All this made a very stressful situation easier for me to handle. I would definitely recommend this team. Thanks!!
Answer from pro:
Hello Teresa, thank you for leaving a 10-star review for us on Homestars. We appreciate your business and cooperation. In case you need one of our services in the future, we also perform plumbing, drain, waterproofing, and concrete repair services. And thanks for the recommendation!
Reply created 30 Jan 2020