ROOTERWORX reviews (424)

Review from Bryan Socransky
Rating: 5 out of 5
Review left on 23 Jan 2020
Perfect
Punctual for the quote and showing up to do the work. Great service. Good price. Lionel was a pleasure to deal with. He had some suggestions that made sense and he took the time to explain the work he was doing. I will definitely use them again for future plumbing projects.
Answer from pro:
Thank you, Bryan, for leaving your feedback on Homestars about your 10-star plumbing service performed by Lionel. ROOTERWORX also provides drain services, waterproofing, and concrete repair. All the best from the ROOTERWORX team.
Reply created 23 Jan 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Jan 2020
Faucet repair and low flow repair
Really great service and cost. Lionel was my contact at this company. He was great. Very friendly and honest service. Showed up on time and the work only too about 1 hour. Would definitely use this company again and would love to work with Lionel.
Answer from pro:
Thank you, Nadeem for rating 10-star your experience with our plumber Lionel. ROOTERWORX also specializes in drain clog cleaning and diagnostics, waterproofing, and concrete repairs. Cheers!
Reply created 21 Jan 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Jan 2020
Foundation crack repair
Extremely kind and clean! They were quick to respond, willing to answer all my many questions and efficient workers.
Answer from pro:
Val, thank you very much for the review as an appreciation of our service, and hard-work from our team. In case you need us in the future - any plumbing, drain, waterproofing or concrete repair service. All the best from ROOTERWORX!
Reply created 20 Jan 2020
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Jan 2020
Exterior and interior drain pipe repair
Oleg and his team responded to a late night emergency involving our exterior warmer drain, showing up promptly and saving us from more damage. After fixing the immediate problem, which had been happening more often, Oleg investigated further for us to identify the problem, which required extensive work. He did the work on time as promised, kept clean and neat as much as possible, and cleaned up extremely well after the job was completed. Rooterworx did excellent work, did it on time and was fairly priced.
Answer from pro:
Thank you, Steve, for taking the time to write a review for us! Please let us know if there is something we could do for you in the future: any plumbing, drain, waterproofing, or concrete repair project. We appreciate your business and wish all the best to you and your family. From ROOTERWORX Team!
Reply created 15 Jan 2020
Review from Shiva Prakash
Rating: 5 out of 5
Review left on 2 Jan 2020
Main Sewer Pipe Replacement
We had an excellent experience with Oleg and his entire team at Rooterworx. We had earleir dealt with Oleg's team for our home's external and internal waterproofing and had a great experience. Unfortunately this Sunday, we had what everyone dreads - a flooded basement due to sewage backup in a newly renovated basement. We called Oleg and Luke and they were at the property within a couple of hours. They diagnosed the issue within a few hours and then gave us a detailed explanation as to why it happened and what can be done to rectify it. He also inspected our sump pump and identified an issue with with outlet pipe. The team drew up a plan of action and immediately began replacing our entire clay piping with plastic piping beginning in the basement right until the city sewage system outside. In the process, they also corrected the sump pump issue, inspected the backwater valve and gave us a flexible payment plan that worked for us. Oleg then volunteered to show us a final camera inspection after the work was completed. Oleg's team is quick and professional and did a great job in cleaning up after the work was completed. On the whole, we had a really good experience with Rooterworx - I would highly recommend Oleg and his team foe their good quality work, politeness, professionalism and quick response. Thank you Oleg & Team!
Answer from pro:
Thank you, Shankar, for such a glowing review! We appreciate you and your business. I hope everything is done now, and you would not be troubled by any water damage related problem anymore. But just in case, we a phone call away - any plumbing, drain, waterproofing, or concrete repair project. ROOTERWORX team sincerely wish all the best to you and your family!
Reply created 20 Jan 2020
Review from robert
Rating: 5 out of 5
Review left on 27 Dec 2019
Kitchen plumbing work
On time. Very professional work. Good price. Good knowledge of plumbing work. Will use them in the next project.
Answer from pro:
Thank you Robert for the feedback and choosing ROOTERWORX plumbing, drain, waterproofing ,and concrete repair. All the best ROOTEROWRX team.
Reply created 14 Jan 2020
Review from Alex Homanchuk
Rating: 5 out of 5
Review left on 9 Dec 2019
Concrete Parking Pad
Project: Partial demolition, grading and rebuild of a parking pad approximately 18 x 16 feet that had cracked and sunken. George at Rooterworx led the project and was very professional and quick. He expedited the project (due to forecasted rain) and was able to complete it entirely in less than two weeks of the approved quote. The entire project was completed with 3 site visits in the same week (Monday - Friday). The pad was formed & built-up about 10 inches with aggregate to achieve the proper slope to the lane. Steel mesh was added to support the 5 inch concrete pour. Broom finish. The final result was exactly as discussed and done much more quickly than expected and in a tight space to get a concrete truck in ( narrow laneway). I highly recommend George crew & Rooterworx. Thanks for the great job! Highly recommended.
Answer from pro:
Thank you Alex! ROOTERWORX appreciates your business, and taking time to write the feedback about the experience with us. We glad to know that you are happy with the concrete we have installed. And in case you need us in the future, ROOTERWORX specializes not only in concrete but in plumbing, drain & waterproofing as well. Cheers!
Reply created 10 Dec 2019
Review from Customer of ROOTERWORX
Rating: 5 out of 5
Review left on 5 Dec 2019
Retail plumbing installations
Lionel was very helpful working for us in non-ideal circumstances. He employed creativity and a good attitude while working under pressure. We whole heartedly recommend his services. Some complications were dealt with in a timely manner. Thanks again.
Answer from pro:
Thank you very much for the feedback. ROOTERWORX does its best to deliver service everyone deserves, and we happy to hear back. And in case you need us, we always there- plumbing, drain, waterproofing and concrete services. All the best ROOTEROWRX!
Reply created 5 Dec 2019
Review from Customer of ROOTERWORX
Rating: 5 out of 5
Review left on 3 Dec 2019
Commercial drain work
I hired RooterWorx to do a few commercial projects including CCTV of existing drains and really enjoyed working with them. From conception to execution, their service is great and professional. Would hire again.
Answer from pro:
Thank you very much for the review of our services. We appreciate your business, and looking forward to work in the future. We do commercial plumbing, drain, waterproofing and concrete projects. All the best ROOTEROWRX team!
Reply created 4 Dec 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Nov 2019
Exterior foundation waterproofing
RooterWorx Halton & Hamilton worked on my leaky basement. I am extremely satisfied with their work and professionalism because the crew started very early in the morning and finished late to get the job done before the weather gets colder. The crew explained to me the progress of work at the end of each day and after they finished the work, they even cleaned my driveway as they didn't want to leave a mess. I really appreciate all the hard work done by Luke and the team and I will definitely recommend Luke and RooterWorx Halton and Hamilton to my friends and colleagues. Thank you again for a great work and I am relieved as you fixed my leaky basement before winter hits.