Arseneau Home Comfort Ltd

Rating: 4.9 out of 5

Arseneau Home Comfort Ltd reviews (36)

  • Review from Customer of Arseneau Home Comfort Ltd
    Rating: 5 out of 5
    Review left on 30 Jun 2020

    Change from oil to propane, furnace, ac, and water heater

    A great professional and courteous team. Everything was installed as quoted. All questions answered. Would recommend highly.

    Answer from pro:

    Thank you for the lovely review! Any questions at all about your new equipment, please don't hesitate to contact us.

    Reply created 2 Jul 2020
  • Review from Peter Neill
    Rating: 5 out of 5
    Review left on 11 Jun 2020

    Condo Ductless Air Conditioning

    They were professional - came when supposed to come and worked hard to a high standard - very happy with the work

    Answer from pro:

    Hi Peter, We are so glad that you are pleased with your new Ductless Air Conditioner and the workmanship of Arseneau Home Comfort. As always if you have any questions or future needs please do not hesitate to contact us. We truly appreciate you taking the time to write a review for us!

    Reply created 14 Jun 2020
  • Review from Ivan Leva
    Rating: 5 out of 5
    Review left on 2 May 2020

    Service on NTI boiler

    David came right on time and did a Service the way was promised. I sign up for yearly service of my boiler, because the inspection of boiler was done very well. We were always looking for somebody that knows the job, Ivan

    Answer from pro:

    Hello Ivan, We are very appreciative that you chose Arseneau Home Comfort to service your boiler. We look forward to a great relationship going forward as we maintain your equipment in the coming years. Thank you for taking the time to share your experience.

    Reply created 4 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2020

    New furnace, air conditioner, humidifier, hot water tank all on propane converted from oil, including some additional venting.

    Timely, professional, competitively priced, conscientious, safe (under the current physical distancing requirements), cooperative, looking for ways to make the job completed in a way that is in the customers best interest. Well done!

    Answer from pro:

    Thank you Steve for taking the time to post such a nice review. As an essential business it is critically important to us that we follow all of the protocol and guidelines that have been established for physical distancing to keep ourselves and our customers safe. We are glad we were able to complete the work and provide you with a new system that fits all of your needs. Please don't hesitate to contact us if you have any questions about your new system.

    Reply created 30 Mar 2020
  • Review from Gary C
    Rating: 5 out of 5
    Review left on 2 Mar 2020

    Furnace - emergency replacement

    Came home from a extended long weekend to find out the furnace had quit. Called Arseneau Home Comfort and they responded right away. Shifted some non-emergency jobs to fit me in and had a new furnace installed with 36 hrs of contact (could have been sooner but I pushed it out a day) . Very pleased with new furnace and the whole experience with AHC - showed up when they said they would and did the job they committed to. Would highly recommend. Price was very competitive, advice and service was outstanding. No complaints.

    Answer from pro:

    Hi Gary, Thanks so much for your great review. It was a pleasure working with you and we a very pleased that you were happy with everything. We very much appreciate your business. Have a wonderful day!

    Reply created 2 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2020

    Furnace

    Dave has installed furnaces in 3 houses for us in addition to a heated floor in a large shop. We would not hesitate to recommend Dave and his team for their honesty, reliability and attention to detail. Arseneau Home Comfort has been open and truthful about our needs even when it meant less sales for their business

    Answer from pro:

    Thank you so much for your review of Arseneau Home Comfort. We truly appreciate you taking the time out of your day to do this. It's always a pleasure to know that customers are happy with our heating and air conditioning service that they would recommend us. We hope you have a great day!

    Reply created 25 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2020

    Heting and Air Conditioning Woes

    In 2013 I bought a very old home and unfortunately had problems every year with the furnaces, air conditioners, fireplaces and humidifiers (all of which I have two of) after four years of having different contractors in to try and remedy things and ultimately replacing both furnaces, I finally, with the help of Dave had a warm winter and a cooler summer. Not only does he know his “stuff” he takes great pride in making sure things are done right and he was definitely the most relaxed and pleasant person to deal with. Definitely my go to company in the future for any of my home comfort issues. Jackie C.

    Answer from pro:

    Thank you Jackie for your lovely review. We truly appreciate you taking the time and we are happy that you are experiencing a better home indoor climate in every season. :)

    Reply created 24 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2020

    Gas Furnace Service

    Dave was very professional with his work and did the servicing of our furnace in a timely manner. As he did the work, he also recommended a few other items to consider to operate our furnace at its optimum. We also had some concerns with our gas stove appliance, he inspected the appliance thoroughly and did leak test to put our mind at ease. Highly recommend this company!

    Answer from pro:

    Thank you Wasef for your wonderful review, we appreciate it! We are so happy that we were able to put your mind at ease and help you with some tips for better efficiency on your furnace.

    Reply created 24 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2020

    No Heat Call

    As a Real Estate agent it's hard to find reliable contractors I can trust to send to my clients but I confidently refer these guys on a regular basis. I woke up with no heat in the middle of January and Dave was able to help me troubleshoot the problem to just being a faulty thermostat and was able to come over and get me up and running almost immediately. I wanted a newer smart style thermostat but didn't really know what the best solution to go with would be. Dave was extremely professional in helping me determine what my needs would be without pressurile or being pushy and you could tell he was really knowledgeable about his products and services and really enjoys what he does. In the end I was able to choose an option I was very happy with and it wasn't even the most expensive but suited everything I needed. He gave me a tutorial on how to operate it and set it up on my phone.

    Answer from pro:

    Thank you for your review Justin, it's never a good thing to have no heat in the middle of January and that's why we do our best to get there as soon as possible. We are glad we were able to resolve the issue quickly. The new thermostats can play a big role in the efficiency of your system and we're glad you are enjoying the convenience of being able to monitor from your phone.

    Reply created 11 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2019

    Boiler maintenance

    Dave, does awesome work. He is punctual and meticulous. He had our boiler up and running in no time. I would definitely refer him to anyone.

    Answer from pro:

    Hi Norma, Thank you for writing your review. It was a pleasure to meet you and we are glad you were happy with our service. Please don't hesitate to call if you need anything in the future. Best Regards

    Reply created 1 Dec 2019
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