Fixify Appliance Repair

Rating: 4.4 out of 5

Fixify Appliance Repair reviews (472)

  • Review from HomeStars user from Mississauga
    Rating: 1 out of 5
    Review left on 3 Sep 2025
    Repair household appliance: Refrigerator / freezer
    Very poor - steer clear if you want proper advice. Provided incorrect diagnosis of the issue with my fridge. Despite my better judgement & after much reassurances from them, I spent $350 to replace the part they claimed needed to be replaced - same issues returned 1 week after part was replaced. Repeated texts to the supervisor have gone unanswered. My fridge is no better off & I'm out nearly $450. Don't make the same mistake I did.

    Answer from pro:

    We’re very sorry to hear about your experience. For clarification, we only charged $80 for the service call, not $350. This is not the level of service we aim to provide. Please reach out to us directly so we can review your case and work toward a resolution.

    Reply created 3 Sep 2025
  • Review from Subhajit Mallik, Mississauga
    Rating: 5 out of 5
    Review left on 3 Sep 2025
    Repair household appliance: Refrigerator / freezer
    Their response was quick and the job was done within a few hours from the time it was posted.

    Answer from pro:

    Thank you for your review! We’re glad we could respond quickly and complete the job for you within a few hours. We appreciate your trust and look forward to helping you again whenever you need appliance service. The Fixify Appliance Repair Team

    Reply created 6 Sep 2025
  • Review from HomeStars user from Toronto
    Rating: 1 out of 5
    Review left on 2 Sep 2025
    Repair household appliance: Washing machine
    Completely misleading and overpriced. I was told by Sam that small jobs under 30 minutes would cost $100, and standard jobs $250, yet I was charged $350 plus tax (initially Sam quoted me $450 and indicated a $100 priced part was needed, before his technician even finished the diagnosis) for a simple blockage that required no parts and took just an hour. Excuses about “parking” and “moving the dryer” were made to warrant the additional $100, though no dryer was moved. Now, he refuses to send an official invoice and ignores messages. Dishonest billing practices — I would never recommend this company.

    Answer from pro:

    We’re very sorry to hear about your experience. At Fixify, we always strive to be transparent and fair with our pricing. The service fee and repair cost depend on the time, labor, and complexity of the work, and we always do our best to explain this clearly upfront. We’d like the chance to review your case in detail and make things right. Please contact us directly, so we can look into this further and resolve the issue. Fixify Appliance Repair

    Reply created 6 Sep 2025
  • Review from ritachakravertty, Mississauga
    Rating: 5 out of 5
    Review left on 27 Aug 2025
    Repair household appliance: Refrigerator / freezer

    Answer from pro:

    Thank you so much for the 5-star review! We’re thrilled to hear you’re happy with our service and truly appreciate your support. The Fixify Appliance Repair Team

    Reply created 2 Sep 2025
  • Review from Bharti, Brampton
    Rating: 4 out of 5
    Review left on 25 Aug 2025
    Repair household appliance: Washing machine

    Answer from pro:

    Thank you for your feedback and for choosing us! We’re glad you had a positive experience, and we’ll keep working hard to make your next visit a 5-star one. Fixify Appliance Repair

    Reply created 2 Sep 2025
  • Review from Peter, Hamilton
    Rating: 5 out of 5
    Review left on 25 Aug 2025
    Repair household appliance: Dishwasher
    Fixed and up and running in one appointment. Very happy with the service

    Answer from pro:

    Thank you for your kind words! We’re so glad we could get everything fixed and running smoothly in just one visit. We truly appreciate your support and look forward to helping you again anytime you need us Fixify Appliance Repair

    Reply created 2 Sep 2025
  • Review from John, Toronto
    Rating: 3 out of 5
    Review left on 16 Aug 2025
    Repair household appliance: Refrigerator / freezer
    did the job after heckling for more than reasonable amount. very aggressive to make more of what the job was worth. ended up doing the job, labour only no parts involved for advertised rate which we insisted upon. not the amount that was falsely requested.

    Answer from pro:

    Thank you for your feedback. We're sorry to hear about your experience, as we always aim to provide transparent pricing and professional service. Our quotes are based on industry standards, time, and complexity of the repair. We're glad we were able to complete the job at the advertised rate in the end, and we appreciate your input as it helps us improve. The Fixify Appliance Repair Team

    Reply created 17 Aug 2025
  • Review from Vincent, Toronto
    Rating: 4 out of 5
    Review left on 16 Aug 2025
    Repair household appliance: Oven / microwave
    They came very quickly and made an assessment on the job and provided a quote. That was great service and appreciated the quick response. I did not use them though and obtained another quote from another repair company at Home Stars.

    Answer from pro:

    Thank you for taking the time to share your experience. We’re glad we could respond quickly and provide you with an assessment. Even though you decided to go with another company, we truly appreciate the opportunity and hope to assist you in the future if needed. Fixify Appliance Repair

    Reply edited 17 Aug 2025
  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 15 Aug 2025
    Repair household appliance: Dryer

    Answer from pro:

    Thank you so much for your 5-star review! We’re delighted to know you had a great experience with our service. Your support means a lot, and we look forward to helping you again whenever you need us. Fixify Appliance Repair

    Reply created 17 Aug 2025
  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 14 Aug 2025
    Repair household appliance: Washing machine

    Answer from pro:

    Thank you so much for your 5-star review We truly appreciate your trust in us and we’re glad we could help with your appliance repair. If you ever need our services again, we’ll be more than happy to assist you. Fixify Appliance Repair

    Reply edited 17 Aug 2025
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