Plumbing & Heating Heroes

Rating: 4.9 out of 5

Plumbing & Heating Heroes reviews (35)

  • Review from HomeStars User
    Rating: 5 out of 5
    Review left on 26 Jan 2021

    Drain blockage cleanup

    Plumbing problems are never pleasant and they always happen in the weekends, if you noticed. And unfortunately never cheap! We had a recurring drain problem clogged with grease that would cause total blockage every two years or so. Camilo, the owner was very professional, explained us our options and we went ahead and did the job.; clean and fast! Recommended!

    Answer from pro:

    Hi, Thank you so much for your 10 star review for Plumbing Heroes and our technician, Camilo. We are so happy to hear that Camilo was professional, clean, fast and thorough in his explanation of work that he completed. We are also glad that he was able to solve a ongoing plumbing problem that you have experience for over two years now. We always strive for excellent customer service and like to keep the home owners informed along the way. Thank you for welcoming us in accomplishing this. Thanks again, for choosing Plumbing Heroes as your local plumbing company. Have a safe and healthy day. Plumbing Heroes https://www.plumbingheroes.ca/ 416-893-5717

    Reply created 27 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2021

    Furnace Tune Up- Elite Membership Sign-up- Humidifier Check and Supplies

    Plumbing Heroes -Camilo were exactly what I needed. My furnace was due for a tune-up and there were some other concerns that I wanted addressed. Camilo was able to attend the same day and did a through check of all mechanicals plus make some recommendation for preventive maintenance. I was so impressed that I purchased the Elite Membership -which will allow for annual checks - so another peace of mind. Camilo was very patient with my questions and explained things so that I understood and was just a delightful young man. Glad I found such a trustworthy service.

    Answer from pro:

    Hi, Thank you for leaving this 10 star review for Plumbing Heroes and our technician Camilo. We are so pleased to hear that you were impressed with the quality of service that Camilo provided you. Our company prides itself in preventative maintenance and establishing consistent practices designed to improve the performance and safety of the equipment at your property. We'd also like to welcome you to the Plumbing Heroes Family and thank you for purchasing our Elite Membership Package. You can count on us day or night! We will always be in you're corner. We thank you again, for choosing Plumbing Heroes as your neighbourhood plumbing and heating company. Stay safe and healthy.

    Reply created 24 Jan 2021
  • Review from Customer of Plumbing & Heating Heroes
    Rating: 5 out of 5
    Review left on 20 Jan 2021

    Switching out my kitchen sink

    I just moved into a new home and wanted to replace the kitchen sink and faucet, after buying them I got my husband to switch it out for me thinking it would be easy... but unfortunately the existing plumbing that was there didn’t match to the sink I bought. We decided to call plumbing heroes and we were not let down. Camilo was able to come out the same day and fix the problem we were having. I would one hundred percent recommend Plumbing Heroes to anyone. The service is phenomenal and the attitude Camilo has for helping you is absolutely amazing.

    Answer from pro:

    Hi, Thank you for leaving this 10 star review for Plumbing Heroes and our technician Camilo. We are so pleased to hear that Camilo provided you with such prompt and phenomenal service. We also appreciate your further recommendations to all our future customers. We thank you again, for choosing Plumbing Heroes as your neighbourhood plumbing company!

    Reply created 21 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2021

    Kitchen Faucet Replacement and Repair

    I was trying to find a plumber and not able to find anyone available for another 2+ weeks. HomeStars connected me with Plumbing Heroes who promptly sent someone to my home that evening. Camilo was professional, accommodating, knowledgeable, and took all the necessary COVID precautions. The work was done quickly, everything works well, and looks even better!

    Answer from pro:

    Hi Mai, Thank you so much for your 10 star review for Plumbing Heroes. We we're so glad we could service your plumbing needs immediately on the same day we were connected. We are also so happy to hear that our plumbing technician, Camilo, was able to provide you with such professional, accommodating, knowledgeable, quick, and Covid-19 friendly service. Thanks again for choose Plumbing Heroes as your local plumbing company. Have a safe and healthy day. Plumbing Heroes https://www.plumbingheroes.ca/ 416-893-5717

    Reply created 20 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2020

    Service

    I had a toilet issue that happened last Thursday February 13,2020. I made the best phone call ever to Pluming Heroes. Great service. Showed up exactly when expected and completed the job very efficiently. Also very knowledgeable at explaining everything to me in details. I highly recommend Plumbing Heroes. Excellent price and great customer service.

    Answer from pro:

    Hi Cindy, Thank you for this review for Plumbing Heroes. We are so pleased to hear about the knowledgeable, punctual and great customer service you received. We also appreciate that you would use our services again and recommend us to others! Thanks again, for choosing Plumbing Heroes as your local plumbing company and have a safe and healthy day!

    Reply created 17 Jan 2021
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