Plumbing & Heating Heroes

Rating: 4.9 out of 5

Plumbing & Heating Heroes reviews (35)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2021

    Basement Reno, Full Rough-in (bathroom, laundry, drains, full house manifold)

    Camilo is fantastic and I would not hesitate in recommending him. All the work is highest quality and installed with the utmost of care. Great communication as well, kept me posted on each step and how things were going.

    Answer from pro:

    Hi Thomas, We are incredibly thankful that you took the time out to leave Plumbing Heroes, and our technician, Camilo, this 5-Star review. It is great to hear that Camilo was able to provide you with fantastic communication and high quality work. We like to keep our customers involved and in the know. In addition, we also appreciate your future recommendations! Thanks again for choose Plumbing Heroes as your neighbourhood plumbing company. Have a safe and healthy day. Plumbing Heroes https://www.plumbingheroes.ca/ 416-893-5717

    Reply created 14 May 2021
  • Review from Jamie Suner
    Rating: 5 out of 5
    Review left on 6 Apr 2021

    New Home Plumbing Inspection

    Camilo has gone above and beyond in every aspect and in every area of our home. With the current market, we had to forego any home inspection and, of course, there were issues. Camilo was recommended to us by a friend and was able to come by at a moments notice. He explains everything clearly so we know exactly what are options are and makes both problem-solving and preventative recommendations. When he's here, I'll talk to him about any minor concerns that I've noticed and he takes the time to inspect every aspect of our home with time and care. His work and expertise is trustworthy and we're happy to have someone we can rely on and trust to help us look after our home. 10/10 would recommend!

    Answer from pro:

    Hi Jamie, Thank you so much for your 10 star review for Plumbing Heroes and our technician, Camilo. We are so happy that Camilo went above and beyond when servicing your newly purchased home. We understand that acquiring a new home can come with challenges and we are glad that Camilo was able to put your mind at ease and offer preventative measures for current and future issues. We also greatly appreciate your further recommendation, word of mouth is crucial for local businesses like ours. Thanks again for choose Plumbing Heroes as your neighbourhood plumbing company. Have a safe and healthy day. Plumbing Heroes https://www.plumbingheroes.ca/ 416-893-5717

    Reply created 8 Apr 2021
  • Review from Marg Rowan
    Rating: 5 out of 5
    Review left on 5 Apr 2021

    COULDN'T BE HAPPIER!

    Plumbing Heroes came highly recommended and now I know why. Everything you would want and expect from a company. Technician was polite, friendly, helpful, and very knowledgable about all aspects of his trade. Took pride in his work and cleaned up when done. Did the job I had called about and another little project that had been annoying me for quite awhile. Totally would recommend this company.

    Answer from pro:

    Hi, Thank you for leaving this 10 star review for Plumbing Heroes. Customer satisfaction is our number one goal and we are so happy to hear that this was you experience. We hope you will continue to contact us for your future plumbing needs! Thank you again for choosing Plumbing Heroes as your local plumbing company. Have a safe and healthy day. Plumbing Heroes https://www.plumbingheroes.ca/ 416-893-5717

    Reply created 8 Apr 2021
  • Review from Greg & Shelley Hazelton
    Rating: 5 out of 5
    Review left on 29 Mar 2021

    Leaky Bathtub

    I called Plumbing Heroes with a few plumbing problems... leaky tub, clogged drain, cold water and I received a response back to me within a couple of hours from Krysta. She setup an appointment with Cam to come by to give me an estimate. I was very impressed with their customer service and plumbing knowledge. I would recommend them to family and friends for their plumbing needs. Keep up the good job Plumbing Heroes (Krysta & Cam).

    Answer from pro:

    Hi, Thank you for leaving this 10 star review for Plumbing Heroes and our technician, Camilo and Office Manger, Krysta. We can't thank you enough for the kind words about Camilo's plumbing knowledge and Krysta's customer service. We are so happy that you're pleased with the results and that we were able to help. Thank you again for recommending us to your family and friends in the future! We greatly appreciate it. Have a safe and healthy day. Plumbing Heroes https://www.plumbingheroes.ca/ 416-893-5717

    Reply created 3 Apr 2021
  • Review from Customer of Plumbing & Heating Heroes
    Rating: 5 out of 5
    Review left on 20 Feb 2021

    Professional service

    Our dripping pipe became a matter of urgent emergency, Camilo from Plumming Heroes was our technician. Camilo was very professional , he followed covid protocals and treated our home with total respect. The plumming issues were resolved and we are satisfied with the service .We also found the cost to be satisfactory. We highly recomend Plumming Heroes.

    Answer from pro:

    Hi, Thank you for leaving this 10 star review for Plumbing Heroes and our technician, Camilo. We are so happy to hear that Camilo was professional, treated covid-19 protocols with the utmost seriousness and was respectful. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for choosing Plumbing Heroes as your local plumbers. Have a safe and healthy day! Plumbing Heroes https://www.plumbingheroes.ca/ 416-893-5717

    Reply created 22 Feb 2021
  • Review from Christopher Lennox
    Rating: 5 out of 5
    Review left on 20 Feb 2021

    Truly Heroes!

    Had a broken toilet valve at 10PM that could have been a nightmare, but Plumbing Heroes East York came through! In and out in less than an hour!! Super worth it Camilo are really professional and knowledgeable to boot! Thanks so much!

    Answer from pro:

    Hi Christopher, Thank you so much for your 10 star review for Plumbing Heroes and our technician, Camilo. We are so happy that Camilo was able to provide you with quick emergency service that was professional and knowledgeable. Thanks again for choose Plumbing Heroes as your local plumbing company. Have a safe and healthy day. Plumbing Heroes https://www.plumbingheroes.ca/ 416-893-5717

    Reply created 22 Feb 2021
  • Review from Carlye Mongraw
    Rating: 5 out of 5
    Review left on 6 Feb 2021

    Amazing service, totally lives up to the Plumbing Heroes name.

    Camilo was punctual, polite, friendly and a pleasure to deal with. We called him needing water hookup to a new sink, taps, dishwasher and fridge and he accommodated us by providing a quote immediately and the work done the next day. He gave us great advice, installed high quality parts, and was super neat and organized. Camilo consulted with us through each step to make sure we were happy with the progress. Amazing service and a very reasonable price, the lowest of the quotes we received. I will be calling Plumbing Heroes when we do our upcoming bathroom reno. I highly recommend Camilo. If you need plumbing done, he should be your guy.

    Answer from pro:

    Hi Carlye, Thank you for leaving this 5 star review for Plumbing Heroes and our technician, Camilo. We are so happy to hear that Camilo was able to give you great advice, install high quality parts, provide you with constant communication and was super near and organized. And all for a reasonable price! We are also so glad to hear that you would not only recommend us to others, but also that to know that have chosen to use our services again on your future bathroom renovation. That in itself, is the greatest compliment we could receive. Thank you for choosing Plumbing Heroes as your local plumbers. Have a safe and healthy day!

    Reply created 12 Feb 2021
  • Review from Customer of Plumbing & Heating Heroes
    Rating: 5 out of 5
    Review left on 3 Feb 2021

    Excellent service/work

    Clogged and leaking bathroom sink; poorly done renovation piping that was replaced. Excellent work and service

    Answer from pro:

    Hi, Thank you so much for your 10 star review for Plumbing Heroes. We we're so glad we could fix your previous plumbing issues caused by an outside source. We are also so happy to hear that we were able to provide you with such excellent work and service! Thanks again for choose Plumbing Heroes as your local plumbing company. Have a safe and healthy day. Plumbing Heroes https://www.plumbingheroes.ca/ 416-893-5717

    Reply created 4 Feb 2021
  • Review from Customer of Plumbing & Heating Heroes
    Rating: 5 out of 5
    Review left on 27 Jan 2021

    Plumbing fix for a plumbing error

    Hired another plumber to address the knocking sound from our pipes. 1st plumber changed a seized valve in the powder room but the change resulted in a overnight leak. Needless to say, $1500 later I am not too happy. Found plumbing heroes and dealt with Camilo who was able to identify where the previous plumber made an error and fixed it. In addition, he addressed the water pressure which was at 90PSI, after reading up on this we were way above the norm. Camilo installed a regulator and provided a long term fix as well as an explanation on what it does. Friendly guy and easy to work with. Definitely recommend.

    Answer from pro:

    Hi, Thank you so much for your 10 star review for Plumbing Heroes and our technician, Camilo. We are happy to hear that Camilo was able to address all your concerns caused by a previous plumbing company, as well as provide you with a thorough explanation of the new work that he completed. Thanks again for choose Plumbing Heroes as your local plumbing company. Have a safe and healthy day. Plumbing Heroes https://www.plumbingheroes.ca/ 416-893-5717

    Reply created 27 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2021

    Emergency leak repair

    We called Plumbing Heros when our dishwasher was leaking at the water source. They responded immediately and determined that it was the unit. However the leak had been occurring minimally for some time and mold had grown. Spray was used to kill it and fans were brought to dry the under cupboard space. We ordered a new dishwasher and had Plumbing Heros install it which required new holes for the pipes. Camillo worked until we were satisfied through the entire process. we have already recommended them to others.

    Answer from pro:

    Hi Bryers, Thank you so much for your 10 star review for Plumbing Heroes and our technician, Camilo. We are so pleased to hear that Camilo was able to address all your needs until you were completely satisfied. We greatly appreciate your further recommendations and that you have share your positive experiences with Plumbing Heroes with others! We are grateful to receive referrals like yours, as it helps us establish a trusted and reliable community. Thanks again for being a loyal customer and for choosing Plumbing Heroes as your local plumbing company. Have a safe and healthy day. Plumbing Heroes https://www.plumbingheroes.ca/ 416-893-5717

    Reply created 27 Jan 2021
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