CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM reviews (464)

Thank you for your feedback! We’re delighted to hear you had a great experience with our team and that you’re happy with the quality of your windows and the installation process. Completing projects on time is always a top priority for us. If you ever need anything else, don’t hesitate to reach out!

Thank you for your kind words! We’re thrilled to hear that you’re happy with the quality of our work and products. It’s always our goal to provide a professional and seamless experience from start to finish. Enjoy your new window and sliding door, and feel free to reach out if you need anything in the future!

Dear Sabrina. Thank you for sharing your feedback regarding your recent experience with Consumer Direct Windows and Doors. We sincerely apologize for the extended delay and installation issues you encountered with your window order consisting of an ensuite and closet window. We understand your frustration and disappointment, and we appreciate you bringing this matter to our attention. We acknowledge that the delays, particularly the incorrect sizing of the windows on two occasions, were unacceptable. We experienced an unforeseen issue with our manufacturer on the reorder, which contributed to the prolonged timeline. We understand that this caused significant inconvenience, including the disruption of your plans and the need to repeatedly prepare your home for the installations. Regarding communication, we recognize that we fell short of your expectations. We are committed to improving our communication processes to ensure that our customers are kept informed throughout the entire process. We value your business and want to ensure your satisfaction. We presented you a credit of $100 and an offer to pay for your windows over 1 year with no interest. While we understand that $100 may not fully compensate for the inconvenience caused, we offered this credit as a gesture of goodwill, considering your order was for two windows with a balance of $1200. We are pleased to hear that Steve, our sales represtantive, provided you with excellent service. We will be sure to share your positive feedback with him. You also indicated on the completion certificate that you were pleased with the installers and the final product. We appreciate your patience and understanding. We are committed to learning from this experience and continuously improving our products and services. Our office will be reaching out to you to discuss your experience in more detail.

Thank you for your thoughtful review! We’re thrilled to hear that you had such a positive experience with Consumer Direct. It’s great to know that our competitive pricing, quality products, and quick turnaround exceeded your expectations. We’re especially glad we could accommodate your schedule and make the process as seamless as possible for your family. We look forward to assisting you with your doors in the future!

Thank you for sharing your detailed review! We’re so glad to hear you had such a positive experience with Consumer Direct. It’s wonderful that Jerry and our team were able to guide you through the process, from exploring your options to providing expert advice on Greener Homes and helping you choose the perfect front door. We’re also thrilled to know Aleks and his crew delivered a smooth and professional installation, even with the trickier areas of your home. We truly appreciate your understanding about the temporary dust and cooling during the November install—your kind words about the quality of work mean a lot to us. Thank you for trusting us with your project, and we hope you enjoy your new windows and doors for years to come!

Thank you for your kind words! We’re thrilled to hear that you had such a great experience with Consumer Direct Windows and Doors. It’s wonderful to know that our team’s craftsmanship and dedication to customer service stood out to you. Jerry and Shereen will be delighted to hear your praise for their patience, professionalism, and expertise. Thank you for your recommendation—it means so much to us!

Thank you for sharing your experience! We’re so pleased to hear that you’re happy with your new windows and that our team delivered both quality and value. It’s great to know the installers arrived on time, worked efficiently, and kept you involved in the finishing details—your satisfaction is our top priority. Thank you for choosing Consumer Direct Windows and Doors, and we hope you enjoy your updated home for years to come!

Thank you for sharing your experience! We’re so glad to hear you’re happy with your new windows and the competitive deal you received. It’s great to know the installation process was timely and that your home is now not only looking better but is also more energy-efficient. If you need anything in the future, don’t hesitate to reach out. We appreciate your trust in us!

Thank you for your wonderful review! We’re thrilled to hear that you’re happy with your new windows and door, and that we exceeded your expectations by completing the installation ahead of schedule. Our team takes pride in delivering professional, efficient service while ensuring your home is left spotless. We truly appreciate your kind words and your trust in us. We look forward to working with you again in the future!

Thank you for your review! We’re thrilled to hear you’re happy with your new patio door with built-in blinds and the upgraded pewter handle. It’s great to know the installation process was smooth and tidy. We look forward to helping you with the rest of your windows in the future. Thanks for choosing us!