HomeOwner
Windows and patio door
Answer from pro:
Thank you for your kind words and recommendations! We're thrilled you had a great experience with Kristian and our installation process.
Reply created 22 Jul 2023CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
Thank you for your kind words and recommendations! We're thrilled you had a great experience with Kristian and our installation process.
Reply created 22 Jul 2023Shelley Sweeting, thank you for your wonderful review! We're delighted that you're happy with your new windows and the customer service provided by Jerry and the admin staff. The installers' efficiency and cleanliness are essential aspects we take pride in. We appreciate you referring us to your friend, and we're glad they had a positive experience too. Should you need anything in the future, feel free to reach out. Thank you for choosing us!
Reply created 22 Jul 2023Thank you so much for taking the time to share your wonderful experience with our services! We are thrilled to hear that the 9 windows in your 40-year-old addition, as well as the 6 remaining windows in the 1856 portion of your home, have provided you with fantastic visual and functional results. We take great pride in our work, and it warms our hearts to know that you have already noticed improvements in your heating and cooling costs. Our team at Consumer Direct is dedicated to delivering top-notch service, and we are delighted that Mike and Nick were able to promptly respond to your concerns regarding the closing mechanism on 4 of the windows. We appreciate your kind words about Colin, who efficiently addressed the issue and made the necessary adjustments to ensure that all the windows are now functioning perfectly. Customer satisfaction is our top priority, and we are grateful for the opportunity to serve you and meet your expectations. Should you have any further questions or require any assistance in the future, please don't hesitate to reach out. Your feedback is invaluable to us as we continually strive to provide the best service to our customers. Once again, thank you for choosing Consumer Direct. We truly value your business and look forward to serving you again in the future.
Reply created 19 Jul 2023Thank you for your glowing review and for choosing Consumer Direct for your window project. We are thrilled to hear about your positive experience with Kristian, our salesperson. We take immense pride in our team, and it's wonderful to know that Kristian's knowledge, confidence, and honesty left a lasting impression on you, standing out even after meeting representatives from other manufacturers. Our goal is always to provide exceptional customer service, and we are delighted to hear that Kristian supported you through the decision-making process and design changes with the care and attentiveness of a friend. We understand that home improvement projects can be intricate, and we are here to make the journey as smooth and enjoyable as possible. It's heartening to know that the installation team, led by Sina, exceeded your expectations. We aim to work with skilled, experienced, and friendly professionals who treat your home as if it were their own. We are proud to have such dedicated individuals on our team. Regarding the cost, we believe that the value of a product and service is often reflected in the satisfaction it brings. We are confident that the quality of our windows will match the excellence of our other services. Your optimism is appreciated, and we assure you that we have stringent quality control measures to ensure the finest products are delivered. Once again, thank you for choosing Consumer Direct and for sharing your positive experience with us. If you have any questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again.
Reply created 21 Jul 2023Thank you for the glowing review! We're thrilled to hear that our team provided a professional and courteous experience, and we're glad the installers did an excellent job. Your satisfaction is our top priority!
Reply created 19 Jul 2023Thank you for the glowing review! We're thrilled you had a fantastic experience with us. Your recommendation means the world to us! ???
Reply created 19 Jul 2023Thank you for your kind words! We're thrilled to hear that you had a smooth experience from start to finish. Our team takes pride in keeping clients informed and delivering great results. We appreciate your positive feedback!
Reply created 19 Jul 2023Thank you Sandra for your wonderful feedback! We're thrilled that you find the windows fantastic, and it's great to hear that the installation team worked quickly and thoroughly. Steve's professionalism and consistent communication throughout the entire process are aspects we take pride in. If you ever have more window or door needs in the future, feel free to reach out. We appreciate your recommendation!
Reply created 30 Jan 2024Thank you for the positive review! We're delighted you had a great experience with Steve and are enjoying your new patio door. Your satisfaction is our priority! ??
Reply created 19 Jul 2023Thank you for your positive feedback, Dave! We're glad to hear that Consumer Direct provided excellent service and that Morgan ensured everything went smoothly. We appreciate your recommendation!
Reply created 19 Jul 2023