CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Rating: 5 out of 5

CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM reviews (464)

  • Review from Bharath Kumar
    Rating: 5 out of 5
    Review left on 23 Jun 2023

    10 New windows installation - Completed to perfection

    I wanted to change all the windows in my home and got a good quote from them. The team did a really good job with the installation and completed the work very professionally. Though there were some delays in the order but the end result was really good. I would definitely recommend Consumer Direct Windows and Doors to anyone.

    Answer from pro:

    Thank you, Bharath Kumar, for your fantastic review! We appreciate your kind words about our professional installation and excellent end result. We strive to provide top-notch service to all our customers. Thank you for recommending Consumer Direct Windows and Doors!

    Reply created 30 Jun 2023
  • Review from George Stavropoulos
    Rating: 5 out of 5
    Review left on 23 Jun 2023

    Windows

    Great company to work with .. managed to get our 13 windows installed relatively quick .. great quality windows.. now all our windows open whereas the builder had several fixed.. we had a couple awning style put in which are a favorite can listen to the rain without water intrusion.. installers were great .. no issues with the install .. had them installed in Jan ( during a warmish spell ) now June and they are perfect..

    Answer from pro:

    Thank you, George! We're thrilled to hear that you had a great experience working with us. Enjoy your newly installed windows and the joys of listening to the rain without any water intrusion. We appreciate your feedback!

    Reply created 30 Jun 2023
  • Review from Andrea Smith
    Rating: 5 out of 5
    Review left on 22 Jun 2023

    New windows and patio door

    Great service. Great installation. Great product. We are happy with our new doors and windows. Thank you.

    Answer from pro:

    Thank you, Andrea, for your wonderful feedback! We're delighted to hear that you're satisfied with our service, installation, and products. If you have any future needs, we're here for you.

    Reply created 29 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2023

    Windows and Patio Door

    We changed our whole house windows and the service was absolutely fantastic. The team was efficient, communicative and where able to finish the service within two days. Recommended to my friend and he is are very happy with the overall service.

    Answer from pro:

    Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you found our window replacement service to be absolutely fantastic. Our team takes great pride in providing efficient and communicative service, and we're delighted that we were able to meet your expectations. We also appreciate you recommending our service to your friend. It's fantastic to know that they are also happy with the overall service. Word-of-mouth recommendations are invaluable to us, and we are grateful for your trust and confidence. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you and your friend again in the future.

    Reply created 23 Jun 2023
  • Review from Kyla T
    Rating: 5 out of 5
    Review left on 21 Jun 2023

    Excellent Customer Service and Great Windows

    I had 5 windows and 2 patio doors installed. Consumers direct had the best prices for the quality of products. Their install team was great and Ill be replacing more windows with them!

    Answer from pro:

    Thank you for choosing Consumers Direct! We're delighted to hear that you found our prices the best for high-quality products. Our installation team greatly appreciates your kind words. We look forward to helping you with your future window replacements.

    Reply created 23 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2023

    Service

    After doing an excellent job the first time removing and Replacing a patio door on The second floor we decided to Have a patio door replaced with a new one. Salesperson was professional, polite and prepared. The price was fair so here we go again. Highly recommend this company.

    Answer from pro:

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our team. It's wonderful to know that our salesperson was professional, polite, and prepared, as we strive to provide top-notch customer service. We're glad that you found our pricing fair and decided to choose us again for your patio door replacement. Your recommendation means a lot to us, and we're grateful for your trust and confidence in our company. If you have any further needs or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to provide you with the same level of service and expertise whenever you need us. Thank you once again for your kind words, and we look forward to serving you again!

    Reply created 22 Jun 2023
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 21 Jun 2023

    New windows

    Very happy with the service and product. Kristen from sales was very helpful with getting the project completed to satisfaction.

    Answer from pro:

    We're thrilled to hear that you had a great experience with our service and product! Thank you for your positive feedback and support!

    Reply created 22 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2023

    Complete Windows & Door Refresh!!!

    It was time for a complete Out with Old and In with the New Window and Door Overhaul. I contacted Jerry and setup a time that worked for both of us. He was punctual, personable, and Very Professional. We discussed the options available and he was on his way. He never pushed the sale of anything and we never felt the pressure to buy from him. We loved the fact that it was a family business and Jerry really seemed to care about helping us with what we wanted and what we needed. The windows (15), front door and patio door arrived before the ETA which was great and a installation date was set. The day of installation Luke, Brandon and crew arrived on time, carefully covered all the work area and got to the job at hand. Our installation was scheduled for 2 days and went perfectly. Brandon and Luke made sure to explain to us what they were doing and keep us abreadt of the complete progress. Upon completion they cleaned up perfectly. The doors and windows look amazing. I can't recommend Consumers Direct e tough!! Amazing experience from start to finish. A+++++++

    Answer from pro:

    We greatly appreciate you sharing your exceptional experience with Consumers Direct Windows and Doors. Your feedback is invaluable to us, from Jerry's punctuality, personable approach, and professionalism to the early arrival of your windows and doors, the flawless installation by Luke, Brandon, and the crew, and the overall amazing service you received. Your recommendation and A+++++++ rating mean the world to us, and we're committed to delivering exceptional products and services to our valued customers. Thank you for choosing Consumers Direct, and we look forward to serving you again in the future.

    Reply created 22 Jun 2023
  • Review from Carla
    Rating: 4 out of 5
    Review left on 18 Jun 2023

    Windows

    We had our windows done and the service was great. The team was efficient and where able to finish the service within two days. I would recommend to friends and family.

    Answer from pro:

    Thank you for choosing Consumer Direct Windows and Doors for your window installation. We're glad to hear that our team provided great service and completed the job within two days. We appreciate your recommendation to friends and family. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Reply created 20 Jun 2023
  • Review from jastinder toor
    Rating: 2 out of 5
    Review left on 17 Jun 2023

    Windows

    Ordered them in September..they promised high quality within 8 weeks. They are average.. replaced versatile windows with basic for a alot more money. Salea guy had a good pitch , but follow through was terrible. They were late, we wouldn't have ordered if we knew how long it would take. They were installed in December.. Inataller where great. It took wag too long for one direction window

    Answer from pro:

    Hi Jastinder. We're very sorry to hear we didn't meet your expectations. We are very transparent with our lead times and they are written on the face of the agreement. I'm sorry for the confusion, it was taking 8 to 10 weeks just have windows made last year. We turned everything as fast as we could from the date of the sale on Sept 22 to the installation on Dec 20. We replaced your inefficient double glass windows with triple glass windows qualifying for the Tier 2 rebate. Hardly a basic a window. We're so happy to hear you the installation went well and hope you enjoy your rebate. We'll try to be more clear with the lead time in the future.

    Reply created 20 Jun 2023
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