Official Plumbing & Heating

Rating: 4.8 out of 5

Official Plumbing & Heating reviews (36)

  • Review from Brittany Berisoff
    Rating: 5 out of 5
    Review left on 5 May 2022

    Hot Water Tank & Water Softener Install

    Our experience with Konrad and his boss was great. We are first time home owners so we had a lot questions about the ins and outs of our home and Konrad was patient and so knowledgeable with everything we asked. We're very happy with our new hot water tank and softener! So happy that we came across Official Plumbing & Heating.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 5 May 2022
  • Review from Karen Cook
    Rating: 5 out of 5
    Review left on 29 Apr 2022

    Gas bbq hookup

    Official Plumbing & Heating and Steven are my new best friends. I contacted Official via their online form in the evening because I just didn't want to fool around with gas and do this myself (like I even could!) and within five minutes, I had a response. The next morning, Steven showed up...5 minutes early!!! Gotta love that. Job done in less than an hour at a reasonable price AND advice on some other issues I have. This is exactly what you want from trade specialists: promptness, reasonable price, job done well and a super nice person to do the work. Will use them for sure again. Thanks Official!!

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 29 Apr 2022
  • Review from Michael Disso
    Rating: 5 out of 5
    Review left on 21 Apr 2022

    Hot water heater replacement

    Very impressed with the level of service we received from Official Plumbing and Heating. Service technician Steven was very professional and went above and beyond in the service he provided. Good service is hard to find these days so we will call Official for any service or installation needs in the future. The pricing and charges were very fair. I would highly recommend Official for any plumbing and heating needs that you have. Thank you Steven for the excellent service you provided. When we decide to replace the furnace we will be giving you a call!

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 26 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2022

    Outdoor Water Valve & Sink Handle Leak

    Found this company through my community newsletter listings and very happy with my experience. Travis arrived on time and very helpful in fixing my outdoor water tap leak (needed a new one) and my leaking sink handles which had been a persistent issue for a long time (needed new cartridges). Would highly recommend this Official Plumbing and pricing seemed reasonable.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 18 Apr 2022
  • Review from Patrick Giroux
    Rating: 5 out of 5
    Review left on 12 Apr 2022

    Annual furnace maintenance

    Have a 20+ year old furnace and I wanted maintenance to ensure that it keeps working without issues. The service man found that the flame sensor and igniter were shown lots of wear so they recommended that they be replaced. Approved the cost and the parts were replaced and tested within a couple of hours. The servicemen were pleasant and helpful and explained exactly what they were doing.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 14 Apr 2022
  • Review from Easton Wren
    Rating: 5 out of 5
    Review left on 6 Apr 2022

    Basement: Furnace filter and water softener installation

    Angel (on the phone), Bill from a previous installation and Konrad who has just completed the recent installations are simply the best team in the business. It started with a conversation with Bill about a year ago, then recently with Angel and later with Konrad. The professionalism is impressive, the personal engagement is first class and the work ethic shines. Spent more time with Konrad during the installations and learned so much from him about basement elements, the furnace , the furnace filter, the humidifier and now the water softener. Basic information that I should have learned decades ago. Thank you!!

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 18 Apr 2022
  • Review from Customer of Official Plumbing & Heating
    Rating: 5 out of 5
    Review left on 5 Apr 2022

    furnace service

    We woke up to having no heat, and Travis was here at 9:00! A very nice pleasant guy, and plus he checked over the rest of the plumbing while he was waiting to make sure the heat was back on! Official Plumbing and Heating advertises in our community news and that is why I gave them a call, and I'm glad I did! Thank you

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 6 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2022

    Dishwasher Leak

    Pleasant, helpful and knowledgeable technician, Travis, helped and advised me to make decisions. Good outcome, no more leaks.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 4 Apr 2022
  • Review from Customer of Official Plumbing & Heating
    Rating: 5 out of 5
    Review left on 22 Mar 2022

    New furnace humidifier install

    Travis installed my new furnace humidifier. It was excellent, friendly service and he took the time to explain things and answer any questions I had. I highly recommend Official Plumbing and Heating.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 25 Mar 2022
  • Review from Chris Taylor
    Rating: 5 out of 5
    Review left on 17 Mar 2022

    Bathroom Plumbing

    I called Official plumbing to do some work for a bathroom Reno- raising a drain and moving some water lines. Andrew showed up right on time and did an awesome job, really great & friendly guy. Thanks!

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 18 Mar 2022
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