Official Plumbing & Heating

Rating: 4.8 out of 5

Official Plumbing & Heating reviews (36)

  • Review from Customer of Official Plumbing & Heating
    Rating: 5 out of 5
    Review left on 17 Mar 2022

    Fix plumbing under kitchen sink.

    On time, on budget and great guy! Thanks Conrad for explaining the issue and fixing it on site immediately!

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 17 Mar 2022
  • Review from Customer of Official Plumbing & Heating
    Rating: 5 out of 5
    Review left on 1 Mar 2022

    Bathroom renovation

    Official plumbing has been very helpful, flexible and reasonably priced. Andrew is very skilled and knowledgeable as has been all of the service people as I have had several projects and repairs done by Official. I trust their work and recommend them to anyone.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 2 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2022

    Install Water line for new Fridge

    They responded to my query very quickly. The person who did the estimate and the work was very knowledgeable and explained everything well. I would definitely recommend them for any plumbing and heating work you need done.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 21 Mar 2022
  • Review from Karen Hartley
    Rating: 5 out of 5
    Review left on 3 Feb 2022

    new faucet installed

    I was very impressed with the service. The receptionist was prompt in calling (less than 5 minutes). She was very helpful and could get it done that day. Plumber was early and seemed very knowledgeable. fixed my faucet up in no time . I was very impressed with this company will definitely will recommend them

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 2 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jan 2022

    Furnace Failure

    Our furnace failed on Christmas Eve. The house was getting colder as the outside temps were in the -25C range. Called Official Plumbing, which had advertised in my local community newsletter, and Travis arrived at our door within the hour. He did a temp fix as he did not have the necessary part with him. We called after Christmas. Part was ordered and installed. While he was at our home we asked for an estimate on replacing our hot water tank, as current one was 13 years old. Tank was replaced on Friday!!! Thanks, Travis!

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 31 Jan 2022
  • Review from Customer of Official Plumbing & Heating
    Rating: 5 out of 5
    Review left on 8 Jan 2022

    Furnace repair and subsequent purchase of water softener and furnace humidifier

    Bill responded promptly to my furnace issue initial enquiry. Then on the service call he and Konrad diagnosed the problem quickly and fixed it. I asked them some questions about a water softener and a humidifier for the furnace. They were very knowledgeable about what type and best quality they recommended. Subsequently Konrad returned and we did these two additional jobs. All in all, very pleased with Official Plumbing and Heating. Would definitely recommend them.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating, again! We really appreciate you taking the time out to share your experience with us!

    Reply created 10 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2021

    Gas Leak

    This was the 2nd time I called Official for a job. As soon as I mentioned gas, the receptionist said she was sending someone to check. He showed up that day and repaired our problem. He was very friendly and talked with us about other issues. I highly recommend this company. They are honest and will leave you feeling satisfied.

    Answer from pro:

    Thank you Jacques for choosing Official Plumbing & Heating, again! We really appreciate you taking the time out to share your experience with us!

    Reply created 6 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2021

    plumbing repairs

    Excellent service. Very knowledgeable and efficient work. Estimates given beforehand for each job. I greatly appreciated the complete service and professionalism shown.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 4 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2021

    Replacement of two gas furneces for high efficiency

    Konrad and Andrew did an excellent job. They work very efficiently in non intrusive manner.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 21 Dec 2021
  • Review from Customer of Official Plumbing & Heating
    Rating: 5 out of 5
    Review left on 8 Dec 2021

    service

    Got company name from monthly community magazine. Phone reception informed me that a service person could come same day. A few hours later service person came, gave quote, competed the work within the specified time frame quoted. Area of work was left clean so I didn't have to clean up afterwards. Service performed seems satisfactory - only time will tell if completed without further difficulties.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

    Reply created 9 Dec 2021