Mud Monkeys Waterproofing

Rating: 5 out of 5

Mud Monkeys Waterproofing reviews (333)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2015

    Exterior Waterproofing

    Mud Monkeys was referred to us by our neighbour. They waterproofed the exterior of our house in the spring of 2014 after we had water seepage during a March thaw. They were very neat, cleaning up the site every evening before they left. As the ground they dug up settled over the summer months they would quickly respond to my request for additional dirt to level off the area where they had excavated. We are very pleased with the service and workmanship we received and would recommend Mud Monkeys to anyone in need of exterior waterproofing.

    Answer from pro:

    Cheryl, It is always great to hear you happy with the work. We do pride ourselves in keeping the job clean and tidy and glad that you appreciate it. Thank you very much, we greatly appreciate you taking time to write these kind words. All the best - Darby

    Reply created 23 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2015

    Exterior Waterproofing

    Mud Monkeys completed work on our semi-detached house in May 2014. We used them previously in 2009 on another property. Their work is first rate at a reasonable price. Couldn't ask for a better job. Would recommend them to anyone needing waterproofing. Call this company before you call anyone else. In 2009 other contractors recommended removing a porch at huge additional cost while Mud Monkeys said they would tunnel under the porch at a huge cost saving. Great people to work with. I have been completely satisfied with their work.

    Answer from pro:

    John, We really appreciate you writing this review for us and for the recommendation, thank you. It is great to hear you are happy with the work that was done and we are glad we could be of service. All the best - Darby

    Reply created 23 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2015

    Waterproofing, Lowering

    Mud Monkeys lowered (benched) and waterproofed my basement. Darby and his crew answered all my questions and made the whole experience completely painless. They did and excellent job at a fair price and I would definitely hire them again.

    Answer from pro:

    Trevor, Thank you very much, we greatly appreciate you taking time to write these kind words. We are glade we were able to answer any questions you had. We also know that waterproofing can be stressful and we a glad we were able to provide you with peace of mind. All the best - Darby

    Reply created 23 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2015

    Waterproofing

    Mud Monkeys waterproofed my basement. The work was sensational, staff were very professional and provided ongoing details regarding the work. I would highly recommend Mud Monkeys and if fact, several neighbors have recruited the company since my job was completed in Summer 2014, Cheers!

    Answer from pro:

    Dan, thank you very much for the recommendations and for taking your time to write this review. Glad we could meet your expectation, all the best - Darby

    Reply created 23 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2015

    Leak in basemenet

    Mud Monkeys was great! They installed a sump pump in my basement to fix an issue with leaking in my basement. They had originally done the waterproofing for our home (with a previous owner), but were amazing in honouring their work and being more than fair with their cost for installing the sump pump. They stand by their work and make sure to get the job done right. I highly recommend them!

    Answer from pro:

    Andrew, thank you for taking time to write this review and for the recommendation, we really appreciate it. It is great to hear you are happy with the work that was done and we are glad we could be of service. All the best - Darby

    Reply created 23 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2015

    Basement damp proofing

    These guys not only did a thorough job, they did it in the amount of time they originally said it would be done in. They did it with a smile and a good sense of humour which was refreshing considering they deal in dirt, mud, tarry sealants and general mess. The place was completely neat and tidy after they left also.

    Answer from pro:

    John, It is great to hear you are happy with the work that was done, we take pride in keeping the job site clean and tidy and glad that you appreciate it. Thank you for writing this review we really appreciate it. All the best - Darby

    Reply created 23 Jun 2016
  • Review from Azad
    Rating: 5 out of 5
    Review left on 12 Apr 2015

    Exterior Waterproofing

    I wanted to have my basement waterproofed and was lucky enough to come across Darby from Mud Monkeys. He is a real pro and a very kind, understanding and sincere person. He visited the basement, came up with a plan and finished the work on time. He offered us an extremely reasonable price for a high quality job done right! In fact, the entire crew worked really hard. They were all very knowledgeable and patiently explained what they were doing and walked me through every step of the work. I am very pleased with the quality of the work and would recommend them to anyone looking to waterproof their basement with no hesitation.

    Answer from pro:

    Azad, We really appreciate you writing this review for us and for the recommendation, thank you. We are glade we were able to answer any questions you had. It is great to hear you are happy with the work that was done and we are glad we could be of service. All the best - Darby

    Reply created 23 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2015

    Weeping tiles

    I am a single woman with a rental property. The tenants were complaining of a leaky basement. I tried everything to stop the water from getting in, like changing water spouts , caulking etc. but nothing seemed to help. I became so frustrated, and knew I had to do something drastic, like instal weeping tiles. I called several companies, and was so fortunate to come across Darby from Mud Monkeys. He was so kind, sincere and completely reliable, which is so important when dealing with contractors working in your home. In fact, his entire crew were wonderful. I can' say enough good things about this company (especially Darby) and also the price was very reasonable. I am so appreciative. Keep up the good work Guys!

    Answer from pro:

    Sandi, thank you very much for writing these kind words. I am glad to here you are happy with the work. It was a pleasure to be of service to you, all the best - Darby

    Reply created 23 Jun 2016
  • Review from Elizabeth
    Rating: 5 out of 5
    Review left on 18 Mar 2015

    Basement Waterproofing

    I highly recommend Mud Monkeys. Darby and his team were awesome. They were always on time, very tidy, and did a terrific job! Everyone was very knowledgeable and patiently answered all my questions. Thank you Mud Monkeys!

    Answer from pro:

    Elizabeth, It is great to hear you are happy with the work that was done and we are glad we could be of service. We are glade we were able to answer any questions you had. Thank you for takin time to write this review, all the best - Darby

    Reply created 23 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2014

    waterproofing

    Simply put... the work, the service, the staff ...OUTSTANDING!!! I was referred to Mud Monkeys by a friend and was immediately impressed. Both Darby and Nick excel in customer service. It is great knowing that your questions are answered and explained in a way that you are left reassured. We had to waterproof our home and Darby came out provided us with a reasonable quote and the work was started. We were kept in the loop at every step of the way. The gentlemen onsite were nothing but exceptional ..always courteous ...always on time. There is no doubt I would recommend Mud Monkeys to the next person who is looking for a reputable waterproofing company. I have indeed recommended them and they were contracted yet again to do a fantastic job for another friend of mine who has nothing but great comments to add. Great job guys !

    Answer from pro:

    Rosa, Thank you so much for writing this amazing review and for the recommendations, we really appreciate it. It is always great to hear that you are happy with the work and that we were able to answer any questions you had and met your expectations on cleanliness. All the best - Darby

    Reply created 23 Jun 2016
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