Mud Monkeys Waterproofing reviews (333)

I cannot speak highly enough of Darby’s professionalism. We contacted several waterproofing contractors, and although we did not use Darby (due to timing), he was very honest and gave great advice. In addition, we had several questions after his visit and he was very prompt in his response. He had no hesitation in working with our structural engineer and in fact recommended that we also get additional opinions to ensure that we made the best decision. I would have no hesitation in using Darby and his team in the future

I have worked with Mud Monkeys on two occasions. The first was last year when I was looking for a waterproofing company. Darby was very busy at the time and I was anxious to get the job done, so I went with another company. This other company was so bad that I actually called Darby mid-way through the project for advice and assistance. He willingly provided this, without charge, and it was invaluable. This year I hired Mud Monkeys to waterproof a small section of my basement not completed by the other company. Darby came out quickly and gave me a quote and the guys were there within a week. The quote was more than reasonable. The guys showed and explained their work to me every day, they were quiet, clean and professional and I would hire them again without hesitation.

Darby and the Mud Monkeys crew were simply exceptional. They were prompt, courteous, efficient, and they kept me informed of every step along the way of the job they were doing. I will be hiring their services for another project and would not hesitate in the least to recommend them highly to anyone!!

Darby and the Mud Monkeys are the hardest working and most professional crew we have ever had the pleasure of hiring. From start to finish they repaired and completed the underpinning of our foundation to the highest standard. And, they were always happy to pause their work to explain exactly what they were doing and why. The project ended on time and on budget (even though there were some complications due to our older home/previous amateur work). I would not hesitate to hire them again for any future projects. Thanks to Darby, and to homestars for the service.

When water seeped into our basement along the rear wall we got quotes and chose Mud Monkeys based on references, the apparent competence shown by owner and hands-on manager Darby, and a detailed straightforward quote. We were not disappointed. The job was done exactly as described and entirely to our satisfaction: quickly, neatly and successfully (no more water coming in despite heavy rains). Interlocking bricks had to be removed and because it was winter time, had to be set aside for re-installation in the spring. When it came time in January for us to settle up with Darby, it was he not us who suggested we hold back an amount until the spring work was done. A date for that work was set and met. Throughout, we were impressed that we were nearly always able to get Darby on the phone w/o delay and if he had to call back, he did so almost immediately—no intermediaries between him and us. It turned out that two other walls are now letting water through and Darby and Mud Monkeys will be doing the work. We give them 10+. M & J, Toronto, May 25 2010

10++++++ On time, On budget, polite, friendly, AMAZING! Our house is very close to the water table and our basement was constantly damp. The dampness would get worse when it would rain and water would trickle in from various cracks and holes in the foundation. It was not possible for us to do traditional exterior waterproofing so we needed an interior water management system. Last November, Mud Monkeys tore up our existing concrete floor and dug out about 9 inches of wet earth. All that material went out of a very small window by shovel and wheel barrow. They then plugged the holes in the foundation, installed a waterproof membrane, an interior weeping tile and a sump pit. They then back-filled with gravel and poured a brand new concrete floor. (We also had plumbing work done by a different company.) We were very impressed with the team and with the work. The workers were diligent, polite and friendly. Darby was always easy to get a hold of and responded to all our questions and concerns. They worked hard; the project was done on time and on budget. It has been several months since the project was completed, with several very rainy periods, and the basement has remained dry. We are very happy and feel confident that we can now proceed with finishing the basement.

We had water coming into our basement along one entire wall. The space between the houses on that wall was not big enough to excavate, so we needed an interior solution. Darby Braun and his team are fast, courteous, and do a fantastic job. They installed vapour barrier and weeping tile along that wall and our problems were history. Their quote was not the cheapest we got (it was close though), but their knowledge and workmanship along with their impeccable Homestars rating sold us. We're extremely glad we chose them. They were very quick - the job was done within four days (another contractor quoted me three WEEKS!) Six months after the waterproofing was done in our basement, we noticed water coming in at a point that was covered up when the original weeping tile was put in (no fault of Mud Monkeys). Darby arranged to have this additional section repaired, free of charge, within a week of my call. Exceptional service and quality workmanship. We've been burned by several contractors before but Mud Monkeys are by far the best we've dealt with so far. If you need any kind of waterproofing done, don't hesitate to hire these guys.

After the Nor' Easter two weeks ago and after mopping up the water in the basement I called Mud Monkeys to take a look and arrange to repair my foundation. Darby came out promptly, we agreed on the job and it started the next day and ran until it finished. The hand dug 40' of founcation 8' to the footings, repaired cracks and waterproofed including the new dimpled plastic barrier. They worked neatly as to not offend the neighbours, left a safe site and recorded all work with photographs. No leaks spotted so far ( not much rain either) but I doubt there will be any based on the quality of the work.

Mud Monkeys did an exceptional job with our foundation waterproofing. They co-ordinated the installation of exterior foam board insulation supplied by another company. The workers were professional and the work was done with almost surgical precision. We were surprised by how little mess there was during the job. Thanks!

Darby and his crew were able not only to solve the problem of a persistent water leak in our basement but in the process helped us understand what caused the leak in the first place. Like a lot of older Toronto homes our house was troubled by a high water table which was finding a way into our basement through a seam between the original stone foundation and a concrete underpin that had been done at some point in the past. They addressed the problem from the outside and unfortunately when that did not solve the problem Darby was happy to address the problem from the inside. Although the process is messy, dirty and frustrating, Darby and his crew made everything as comfortable as possible, making sure we understood the process and everything that was being done. We would not hesitate to recommend them to anyone in the future.