Mud Monkeys Waterproofing

Rating: 5 out of 5

Mud Monkeys Waterproofing reviews (333)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jun 2009

    Lower basement 2 feet with 3 wall Underpin and 1 wall Bench

    Darby and his team were on time and on budget and worked with me to achieve exactly what was desired. After Darby had completed the job, the city changed our inspector who of course found something he wasn't happy with. Even though Darby followed the recommendations of the previous inspector, he came back no questions and addressed the issue. As far as I'm concerned, Darby and the Mud Monkeys are an 11 out of 10

    Answer from pro:

    Thank you for the positive review, it was a pleasure doing work for yourself and Alice and look forward to seeing your finished product. Thanks, Darby

    Reply created 4 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2009

    basement

    I would like to express my complete satisfaction with the weeping tile system Mud Monkeys provided me with. I own a 100 year old home. Needless to say, the house requires quite a bit of work. The basement in particular has quite a few problems. Most notably, however, has been the years of water leaking through the bricks creating both tremendous brick degradation and mold growth. As a result, I decided that the best solution would be to install a weeping tile system that would redirect the water and drain it out. I looked at least 15 quotes before deciding to go with Mud Monkeys. From the time I first spoke to Darby on the phone to the the day the project was fianalized, Darby and his team's professionalism, dedication and diligence continuously exceeded my expectations.Mud monkeys not only offers a very reasonable price for their line of work but more importantly they did the job in a timely and tidy manner. They managed to install their entire system in TWO days!!! The team was extremely personable and polite. We are extremely happy that we decided to go with Mud Monkeys. We would have no hesitation in recommending to them to other prospective clients. On behalf of Daniel and myself, we thank you for all your hard work and dedication.

    Answer from pro:

    It was a pleasure working for you and Daniel, we wish you the best in your adventure of restoring your home. There is alot to be learned from your hard work as well, thanks. Darby

    Reply created 4 Nov 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2009

    Waterproof interior and exterior of house

    We used Homestars to find a waterproofing company and I am thrilled with the work done by Mud Monkeys. Darby has a terrific crew of fellows especially Nick and Troy and Mark. The were efficient and conscientious in everything they did as well as a pleasure to deal with. We had major water problems and they worked diligently to fix all the areas needed. Our only disappointment was that we offered to adopt all the guys and they turned us down! They are welcome back anytime!

    Answer from pro:

    Thank you for the review Gail. It was a great pleasure to get to Know and work for you Evaline and your mom. We where thankful for the challange of controlling the water table and are better waterproofer for it. Thank you for treating the boys so good and we still talk about your moms fresh baking. Thank you for the nice referral.Darby

    Reply created 15 May 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2009

    Repair Leaking Basement

    Darby was very personable and professional to deal with. No over the phone quote but a hand delivered estimate, a full description of the work to be done and an explanation of their guarantee. Other firms would do the work for the same price but wouldn't replace the interlocking brick that had to be removed to do the repair. Darby explained that he couldn't replace the brick until spring and suggested I hold back part of the payment until it was done. He asked that I give him a call in the spring. I did and within a short time our brick was back in place and in better shape than before it was removed. In addition he rerouted our downspout that was not part of our original estimate to help prevent future problems . I would definetly recommend Mud Monkeys to my friends and use them again if needed.

    Answer from pro:

    Thank you Gary for the review and for trusting us to do the work in the winter. People do not believe we can work in the winter,but we can waterproof all year round. Thanks again Darby.

    Reply created 15 May 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2009

    Fix seam in foundation

    We had water leaking into our 3 year old finished basement due to settling between an addition and the original structure. Upon contacting the delightful Darby, he came out within 24 hours to quote us on the job. He gave us repair options, gave us all the info we felt we need to make a decision and quoted us a price much lower than expected. He and his crew made me feel like I was the most important job they'd ever had. They updated me on the progress of the job (which they finished very quickly) and were nicest guys. They were accommodating and respectful of my neighbour and even offered to come back to repair any issues with her interlocking brick later in the spring. I would recommend Darby & the Mud Monkeys to anyone.... EVER. A pleasure to deal with, to be sure.

    Answer from pro:

    To find where the leak was coming was great satisfaction. Water is so hard to stop and a learning experiance each time. We where treated very well on this job by you and your neighbor. We are greatful for the work in your neighborhood and look forward to doing more there. Thanks Darby.

    Reply created 15 May 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2009

    Basement

    Darby is an exceptional person running a company with the highest standards. In the midst of a ton of stress, chaos and headaches associated with our home renovation project, our experience with Mud Monkeys stands out as a moment of welcome calm. Darby runs a company committed to excellence. We always felt we were dealing with people of utmost competence, to say nothing of friendliness and decency. We would almost wish for further basement trouble so we could get to use them again (ALMOST)! And, it goes without saying Darby, that if we ever again needed a service you provide, we wouldn't dream of going to anyone else. Thank you for everything. (When it's all finished, we hope you will come to our party!)

    Answer from pro:

    Wow! These are very kind words. We are just very thankful we are able help you. Its been a pleasure to get to know you and Dave. Any thing we can do to help "please call". darby

    Reply created 24 Feb 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2009

    Waterproofing

    Darby and crew did an excellent job and were always on time and cleaned up at the end of the day. They were true professionals and a pleasure to work with, we'll definitely recommend Mud Monkeys!

    Answer from pro:

    Thank you for the review. We do clean up at the end of every day, it makes it so much easier to do our work and for a safer enviroment to complete the job diligently. We believe the clean up at the end of the job will be that much easier and better when we leave your home. Thank again Darby.

    Reply created 23 Feb 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 17 Feb 2009

    Waterproofed the basement in 2 of my houses

    In the first house they came to do the waterproofing along a wet wall. Job was on time, on budget and sidewalk along house expertly replaced. In the second house had an extremely wet wall due to an underground stream. they did the job and thought it had been fully addressed. But underpinning was still leaking. They came back no questions asked. Fantastic!

    Answer from pro:

      Thank you for your review.I am sorry we were not able to solve your water problem with our first effort. Please understand we will never walk away from a job,saying to bad we did what we said we wiould do. No we understand and see what damage comes with leaking and damp foundations,and will stop the water. We enjoy what we do and the people we meet along the way. Thanks for being patient with us and taking the time to give us a great review.Darby

    Reply created 19 Feb 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2009

    basement water leack

    We had some water coming into our basement and called Derry for an estimate and diagnostic.He came the very next morning and after a thoroughly assesment of the problem let as know that in fact the problem is not as big as we thought and it is in fact a job for a plumbing company, and he even reccomended to us a company. I would recomend him to all my friends!

    Answer from pro:

    I am happy I was able to find the problem and refer some one I trust to fix the problem (Dan-Mac Plumbing). This is our goal every time to figure out where the water is coming in and stop it, if it involves us or not. Thank you for your review Cornel, it was a pleasure to meet you and your wife, I think you will truely enjoy living in your new neighborhood We have work on some homes near yours and there are some great people around you.

    Reply created 16 Feb 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2009

    Waterproofing

    I had a water problem which was delaying the finishing of my basement. I made a call to Mud Monkey's and someone was out to look at the problem very quickly. The person was courteous and professional and was honest about options to resolve my water problem. Once we decided on a solution, the work was completed on time and was exactly what was discussed. I would recommend Mud Monkeys to anyone and if you are looking for a quick, professional service and a permanent solution to your water problems...give them a call. You won't be disappointed.

    Answer from pro:

    I appreciate your review and looking forward to serving home owners in clarington,for this is our home community.

    Reply created 30 Jan 2009
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