Reliance Home Comfort reviews (13630)

We had a Reliance employee attend our home on Feb 10/2014 at approx 8pm. This employee was very informative and attended to our concerns in detail. We are not existing clients as yet but if we decide to purchase your services it will be because of the great Customer Service Omar #2471 provided us! He went above and beyond when we realized there was a minor issue for him to resolve after he already left our home and he didnt hesitate to turn around and come back to resolve the issue. He was already 15 minutes away and he still offered to make a "u turn" to help a potential NEW customer. Good job and please add this testimony to his file.

Very well satisfied with Nima Karimi from Reliance Brampton. Before Mr. Karimi visit, we were planning on going with another company but his way of explaining convinced us to go with Reliance. He explained the thermostat settings in depth, clearly and in a polite manner. 100% satisfied, he represents your company very well.

The friendly Mehul Patel (ID 2469) came ove to fix the water heater issue. He is very professional and explained everything. And of couse, he fixed the issue in 10 mins. You are the man!

Joe Green: this is the technician who came over. He fixed the problem quickly and explained what caused it. He was very friendly, helpful and knowledgeable. Thank you very much, Joe.

Bradley just installed our new water heater. He is a super star! He is very quality focused. Meticulous, quick, polite and tidy. We are very pleased with his work. Reliance's timing was amazing as they installed on the same day we called.

Saleem Malik ID: 2467 - There was not hot water in the home and he came and did an excellent job within half an hour, he also signed us up for coverage for our furnace and A.C

We suddenly found ourselves without hot water last evening. First thing this morning I called Reliance as my hot water heater is a rental. In the past I have thought about buying my own water heater, but after the service I just received from Joe Green at Reliance I am very happy I never acted on that thought. Reliance had their repair man at my house within 4 hours of me calling them. When Joe arrived he was extremely personable, understood the problem and the steps I took to correct it, then in easily understandable terms explained what the problem was and how he would repair it. I enjoyed chatting with Joe as he did the repair which took him about 10 minutes. Great guy with great service. I would recommend Joe any day. Thanks Joe!

My service person, Greg Lubianecki, I.D.# RCH1469 was very professional, polite and efficient. He spent considerable time with patience finding no evident problem. I appreciated the quick thorough service. Thanks.

What a great service. Had a simple knocking in the water heater. Was more annoying than anything. Called Reliance, dispatched a tech right away. The tech was great. Very helpful. Helped look around to troubleshoot the issue too. Had it diagnosed and fixed right away. Very nice and pleasant. Great experience!

Wesley and Ringo did a fast and professional job replacing our water tank. These guys knew what they were doing and the service was excellent. They took care not to damage the house.