Reliance Home Comfort reviews (13631)

Reliance serviced for our home wiring. The technician that did the service was professional and knew what he was doing. Only thing I was disappointed with, was that the wiring was covered for internal home and not external home. Being that we pay/month for this coverage, I thought all was covered.

We have had service on our A/C few times. Based on last visit from Reliance we were very satisfied with the technician that did the service. We liked he entered our home with covering his boots with those slip covers, and resolved issue with our A/C. Very professional!

We had Reliance work on our A/C are are very pleased with the good work they did. They showed up on time as scheduled. They are very professional and would recommend Reliance Home Comfort to family and friends!

I just had my unit inspected this morning. The techs name was Mike Zevallos. He was very professional and polite. He did a fantastic job going over everything and explained everything that he did in detail. I am definitely very satisfied with his service today.

We had Reliance Home Comfort repair our A/C. They showed up on time and very professional. We like their excellent service and would recommend Reliance to our family and friends!!!

We had Reliance look at our A/C. They did show up in the window hours they said they would. They were very professional and did the job they said they would do. We are very pleased with Reliance work!!!

We had Reliance look at our A/C where they discovered the problem, and said would get back with up with quote to repair. They did not follow up promptly with quote, so we went with other company to repair. However,in the past they usually are prompt with repairing our water heater and furnace. Their technicians are very nice and will continue to call them for any services needed.

We had our A/C installed with Reliance. Started off many problems, yet the Regional Manager stepped up and corrected the issue. Our A/C is running fine now. Reliance did go up and above their means to help us. Thanks Reliance!!!

I’m curious how your firm can reasonably charge the customer account closure fees it does when said fees have never been disclosed to the customer. We moved into our re-sale home two years ago. Reliance was at the ready to provide continued service to us from the previous homeowner. Great except that we were never apprised of any fees associated with closing our account at the onset. Had we been duly informed we might never have continued the relationship in the first place. Now that it’s time to close our account, there’s a $40 account termination fee, called an ‘inspection’ fee by Reliance customer service, and a $65 pick-up fee. I think I can see where $65 might be sufficient to both close the account and pick up the unit, but $105 plus taxes seems excessive and just a bit unfair given our ignorance of and your non disclosure of your customer account closure policies.

I would just like to tell you how I was so pleased all around with reliance home service. Phoned Thursday to see if and when I could get a service call for our central air. Office was able to schedule an appt. for Friday which was more than wonderful. The tech Chris was prompt and explained many things and new his stuff.. We were going to get it repaired $600.00 but told us about the service to replace it and get 16months no interest. We went that route and a sales rep Joel Matthews was on the phone that afternoon and here within a few hours. Had the new unit installed Tuesday tried for Monday but to busy. The installers Bill and Zak were also amazing neat and tidy. Reliance has a great bunch of people working for them in all area. Diane