Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13631)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 1 Dec 2021

    Still trying to get a credit back 2 months later

    Completed the purchase and installation of a new Furnace and Air Conditioner. Pre-Paid total cost and learned on pre-install visit that the purchased items would not fit the intended location and to go with a smaller unit. Agreed to same and was advised that the smaller unit was about $4000.00 less and I would be credited the difference. Contacted the appropriate numbers to ascertain standing of my credit 1 month after installation and was advised that I would be credited the amount. 2 months later still no credit. Credit Dept Service is very poor and am still waiting

    Answer from pro:

    I do apologize if you need further assistance please email me at ncousley@reliancecomfort.com Thanks Nicole

    Reply created 12 Dec 2021
  • Review from Bradley C
    Rating: 5 out of 5
    Review left on 1 Dec 2021

    Installed water softener

    Team member RCDSA214 (Lee) I believe did a fantastic job with the installation. He was able to adapt to the layout of our finished basement & was able to discreetly hide the wiring & pipes. Great job!

    Answer from pro:

    Great! Thank you for the review. ~Nicole

    Reply created 12 Dec 2021
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 30 Nov 2021

    Water tank inspection

    Technician was knowledgeable and was very kind in walking me through all the steps to operate and maintain the hot water tank. Replaced pressure valve after inspection. Recommended additional services as appropriately needed.
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 30 Nov 2021

    Hot water tank service

    I called reliance to service my hot water tank bc I had no hot water. They were able to come the following day. Service from Daniel was quick, efficient and professional fixing the problem. He went above by explaining what the problem was and dbl checked the water temperature. Great customer service experience and with hot water again!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2021

    Informative and efficient!

    Mr. Zielke was helpful in finding us a furnace to replace the old one. He gave us options and was able to assess our old furnace, find a new furnace and book an install for us all in under an hour.

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort! I am so glad that our team was able to replace your furnace. Thank you for taking the time to leave a review! - Karen

    Reply created 1 Dec 2021
  • Review from Harsha Y
    Rating: 5 out of 5
    Review left on 30 Nov 2021

    Heating system installation

    Good Service and quick response.This is my seconed product from Reliance after AC installation Thank you Alok and team for explaining the options and guiding me to choose the correct one suits for my requirement.

    Answer from pro:

    Hello Harsha, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 1 Dec 2021
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 26 Nov 2021

    Home Furnace Protection - service call

    Excellent professional and friendly service by Patrick. Effective and efficient service provided on time - identifying the issue requiring the cleaning of the flame sensor & quickly identified issue of continuous running of high efficiency furnace water pump ... fixed it too! Thank you!

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 1 Dec 2021
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 26 Nov 2021

    Maintenance

    Nelson was very polite and helpful. Great service and overall experience. He answered all of my questions thoughtfully and would definitely recommend him to anyone who asked about Reliance’s service
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2021

    Service

    The service was excellent and they went above and beyond, I would highly recommend them. They were efficient. They also treated me with respect and explained everything that they were doing

    Answer from pro:

    Hello Jean, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 1 Dec 2021
  • Review from Dee Jay
    Rating: 5 out of 5
    Review left on 26 Nov 2021

    Furnace & AC replacement

    I had my furnace go down on a Tuesday morning & Reliance sent out a service person by noon same day & had it fixed shortly after. I was suggested to replace my unit as it was 16 yrs old. I met with Parker Boyle & that is where my positive experience was solidified. Parker took time to explain my options & extended my no pay period beyond what was offered to fit my needs at the time. Parker even suggested an electrician for another problem I had in my newly purchased house. Above & beyond Parker...thank you.

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort! I am so glad that our team was able to repair your furnace. Thank you for taking the time to leave a review! - Karen

    Reply created 1 Dec 2021
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