Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13631)

  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 19 Sep 2019

    Annual service

    Excellent service from nick. He was in completing the annual service. We had questions about the new best that we purchased, which we able to answer. We also had questions regarding our furnace age and he was able to advise on the current status of the furnace and provide us with a the name of a sales rep if we wanted to discuss replacement. It was a great experience even though I heard that we may want to look into replacement options given the age of the furnace

    Answer from pro:

    Thank you for your excellent review. - Gemma

    Reply created 23 Sep 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 19 Sep 2019

    New hot water tank A/C and furnace

    The salesman Vince was excellent, as were the installation guys. My problem is with the call centre and getting service to even come during a reasonable time frame. Without a furnace since Thursday I couldn’t get a service man until Saturday to even determine the problem, which happened to be the motor . The first couple days were cold in which I had to buy a electric heater. I however submitted the receipt and am told I’ll be reimbursed Thank you

    Answer from pro:

    Hi Karen, thank you for your review and feedback. - Gemma

    Reply created 23 Sep 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 19 Sep 2019

    Heating /ac maintenance

    Helpful service very personable, informative, kind and thorough work. Very happy with this service call. I feel like our unit will run better and that we will be able to maintain it far better than ever before

    Answer from pro:

    Thank you for your wonderful review. - Gemma

    Reply created 23 Sep 2019
  • Review from Leonard Franks
    Rating: 5 out of 5
    Review left on 19 Sep 2019

    Service call

    Great work by Angelo. He was thorough and serviced the furnace and A/C. He did fine tuning of the central air. I am satisfied with the service of the technician and Reliance Home Comfort.

    Answer from pro:

    Thank you for your excellent review Leonard. We appreciate your support. - Gemma

    Reply created 23 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2019

    Dino is awesome and the best technician.

    Dino serviced my A/C and is very professional and the most efficient technician I've met! He washed the a/c coils and provided me inputs on how to take care of my A/C.

    Answer from pro:

    Thank you for the great review. We appreciate you taking the time to share your experience with us. ~Jessica

    Reply created 20 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2019

    Pump fix

    Reliance always provides nice service, I have a protection plan. Give me zero hassle to deal with pump and furnace problems. I use reliance as my maintenance service for 5 years.

    Answer from pro:

    Thank you for your excellent review and for taking the time to share your experience. - Gemma

    Reply created 19 Sep 2019
  • Review from Liye Jiang
    Rating: 5 out of 5
    Review left on 17 Sep 2019

    Excellent Customers service

    I called for the tank not heating last night, booked a service after 5pm. Technician showed up this evening with 24hrs, amazing! Being very patient, listening to my story(even though it's sounds simple to him), he explained the issue, quickly fixed the problem and followed up with the maintenance, upgrade info. Thank you so much. I share this great experience with all my friends.
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 17 Sep 2019

    Replaced Hot Water Heater

    Brandon and Josh came in and replaced our hot water heater and did a great job! They were friendly, professional, and did excellent work! They explained everything to us as they worked. Very happy!

    Answer from pro:

    Thank you for your excellent review. We appreciate your support. - Gemma

    Reply created 19 Sep 2019
  • Review from stacy manery
    Rating: 4 out of 5
    Review left on 17 Sep 2019

    Furnace repair

    Was very satisfied with the service tech he was verypersonable and helpful he answered all my questions and worked efficently and did a great job will recomend him in the future

    Answer from pro:

    Thank you for the kind review Stacy! ~Jessica

    Reply created 18 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2019

    Service

    Vedesh was on time, friendly and very knowledgeable and professional. He answered all of our questions and educated us about our furnace as well. It was a pleasure having him deal with our concerns and resolving the issue! Thanks very much, Vedesh!!

    Answer from pro:

    Thank you for the wonderful review! ~Jessica

    Reply created 18 Sep 2019
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