Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 13 Sep 2019

    Thermostat Screen Message stating require a new Humidifier PAD

    I called and was provided a visit within 3 hours same day. The technician explained it was a reminder. He showed me how to adjust the reminder and how to access the humidifier pad and replaced it

    Answer from pro:

    Thank you for your review. ~Nicole

    Reply created 13 Sep 2019
  • Review from Robert Wanka
    Rating: 4 out of 5
    Review left on 12 Sep 2019

    Hot water heater replacement

    Josh was the service agent who came to our home on Sept 8th to replace our rental water heater. Josh was professional and friendly and it made the entire experience a pleasure! Thank you!

    Answer from pro:

    Thank you for the wonderful review Robert. We appreciate you taking the time to share your experience with us. ~Jessica

    Reply created 13 Sep 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 12 Sep 2019

    Hot Water Heater Repair

    Richard from Reliance was great, quickly identified and addressed the issue, was able to answer my questions, and provided suggestions. Quick service and a great experience. I will not hesitate to call again if needed.

    Answer from pro:

    Thank you for the great review! ~Jessica

    Reply created 13 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2019

    Air Conditioner Service

    Not happy with scheduling. I had a time frame 7-11 am and technician showed up shortly after 11. Do not blame technician but I do scheduling department. Luckily, I wasn't an optimist about the estimated time, so I booked a full day off from work. Shawn ( team member # 1306) was excellent, very considerate and respectful. It took a few hours but everything is fixed and so far so good. Reliance protection plan was a good investment. Thank you for a good service. Work on scheduling.

    Answer from pro:

    Thank you for your feedback and review. ~Nicole

    Reply created 12 Sep 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 12 Sep 2019

    Air Conditioner

    Doug Salesperson, was very knowledge and gave us good advice in choosing the right deal which suited us. Having our AC down for a few days in the hot weather , we had our installation and consultation done within 24 hrs . The installation team were prompt in 2 hrs we had our AC Installed and running. Well done guys!

    Answer from pro:

    This is great to hear. thank you for the review. ~Nicole

    Reply created 12 Sep 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 12 Sep 2019

    Macitence on furnace/ AC

    I was Very satisfied with the two individuals who inspected my furnace and a/c. Both had extensive knowledge and provided helpful tips that I was not aware to use in the future

    Answer from pro:

    Thank you for the great review. ~Nicole

    Reply created 12 Sep 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 11 Sep 2019

    Water heater repair

    Quick and friendly service on behalf of the technical experts that came. Very knowledgeable and honest. Techs like this is what make reliance reliable and make up for the long wait times for service.

    Answer from pro:

    Thank you for your review and kind words. ~Nicole

    Reply created 12 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2019

    Water softener rental

    Ken came to help me with my water softener rental. I was professional, knowledgeable and kind and friendly. I had a positive meeting with him and would recommend him to friends and family.

    Answer from pro:

    Thank you for the kind review Sarah! ~Jessica

    Reply created 13 Sep 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 10 Sep 2019

    new water heater

    had a great experience with the service being done same day very professional . great job very timely thanks information was forth coming and interesting everyone was more than polite

    Answer from pro:

    Thank you for the kind review! ~Jessica

    Reply created 13 Sep 2019
  • Review from Emilio Petronio
    Rating: 5 out of 5
    Review left on 10 Sep 2019

    Excellent service!

    Service rep. Came earlier then expect which was great it did not ruin the whole day of me waiting. He was very friendly and knowledgeable, fixed my problem instantly . Very happy with the service would recommend to all my friends.

    Answer from pro:

    Thank you for the wonderful review Emilio! ~Jessica

    Reply created 13 Sep 2019
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